Director of customer experience Work, Jobs in Cardiff, Wls (with Salaries)

Head Of Wholesale and Foodservice
YeoValley —Blagdon
- £110,000 a year
- Sales
- Leadership
- Free parking
Quick apply
Trainee Lettings Tenancy Signings Manager
CPS Homes —Cardiff
- From £35,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
SME Relationship Director
Lloyds Banking Group —Cardiff
- £85,493 - £100,580 a year
- Full-time
- Hybrid work
- Driving
- Communication skills
- Negotiation
4d
Business Analyst
Advanced Secure Technologies —Saint Mellons
- £40,000 - £45,000 a year
- Full-time
- Azure
- Data analysis skills
- Project management
- Free parking
Quick apply
Senior Customer Services Manager
Capital on Tap —Cardiff
- £500 - £750 a week
- Customer service
- Analysis skills
- Financial services
5d
Assistant Manager
The Old Brewery —Cardiff
- £33,000 a year
- Weekend availability
- Bar
- Management
- In-person
- Employee discount
Quick apply
11d
Director, Operations
Thermo Fisher Scientific —Cardiff
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Junior Project Planner
Ericsson —Merthyr Tydfil
- Microsoft Powerpoint
- Microsoft Excel
- English
5d
Agriculture Director - South Wales, South West England, Oxfordshire & Cambridgeshire
Nationwide Building Society —Cardiff
- £60,000 - £90,000 a year
- Full-time
- Customer service
- Analysis skills
- Project management
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Cardiff
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Personal Assistant
VAPOR CLEAN —Weston-super-Mare
- £17,500 a year
- Part-time
- Microsoft Office
- Administrative experience
- QuickBooks
- Free parking
- Employee discount
Quick apply
9d
Marketing Executive
Forage Farm Shop & Kitchen —Cowbridge
- £25,000 - £28,000 a year
- Temporary
- Bachelor's degree
- Restaurant
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
Quality Manager
M-CNC Ltd —Bridgwater
- £45,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
13d
Mortgage Underwriter
GoBear Loans —Cardiff
- £30,000 - £55,000 a year
- Full-time
- Hybrid work
- Basic maths
- Maths
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
Strategic Accounts Executive
Tes Global —Llantrisant
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Travel
Quick apply
13d
Sport Sales and Marketing Officer
Cardiff Metropolitan University —Cardiff
- £28,031 - £28,778 a year
- Full-time
- Sales
- University
- School
- Annual leave
11d
Business Development Manager (BDM) - Cardiff - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Cardiff
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Continuous Improvement Lead
Safran —Cwmbran
- Full-time
- Continuous improvement
- Leadership
Account Manager
Wilmington plc —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- IT
- In-person
- Annual leave
- Employee discount
Strategic Planning Manager
Welsh Water —Cardiff
- £70,000 a year
- Analysis skills
- No degree
- Communication skills
- Annual leave
- Employee assistance programme

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director of customer experience jobs near cardiff, wls

Head Of Wholesale and Foodservice

YeoValley
Blagdon

Quick apply

Job details

Permanent
£110,000 a year

Benefits

Free parking
Cycle to work scheme
Company pension

Qualifications

Sales
Leadership

Full job description

So, what will I be doing?

At Yeo Valley, we're more than just an organic dairy company – we're a community rooted in the land, committed to sustainability, and passionate about producing quality food that nurtures people and planet.

We are currently looking for a commercial Head of Wholesale and Food Service. Reporting to the Commercial Director this role will shape and lead the growth of our out-of-home business, playing a pivotal part in delivering our ambitious Channel Diversification strategy.

You will unlock the full potential of our multi-brand and multi-category portfolio beyond major multiple retailers, driving profitable growth across foodservice and wholesale.

Through bold vision, deep sector expertise, and inspiring leadership, you will build a high-performing sales team, forge enduring customer partnerships, and establish the business as a trusted, market-leading supplier in the UK out-of-home sector.

Key responsibilities include:

Develop and deliver a clear growth strategy for foodservice and wholesale channels, aligned to overall business objectives

Lead, inspire, and develop a high-performing sales team with a strong performance and customer-first culture

Grow profitable sales across multiple brands and categories delivering our budgeted Net Sales Value, Marginal Gross Profit and volume

Work with our product and operational colleagues to ensure the right products and formats and ensure there is a strong return on any new capability investments

Build and strengthen senior-level relationships with key customers, distributors, and foodservice partners with differentiated winning customer strategies where appropriate

Identify, land, and onboard new customers, unlocking incremental routes to market

Drive excellent commercial execution, including pricing, promotions, range, and margin management

Provide market insight and customer feedback to inform brand, innovation, and category strategy

Own channel forecasts, budgets, and performance reporting, ensuring delivery against targets

A strong brand ambassador at relevant trade shows and industry events

Sounds interesting, what do I need?

Essential Requirements:

Senior sales leadership experience within UK foodservice, wholesale, or out-of-home channels (Dairy desirable but not essential)
Demonstrated success in delivering sustained, profitable growth across multi-brand portfolios
Proven track record of winning, developing, and retaining national and regional customers
Strong experience managing and motivating high-performing sales teams
Commercial expertise across pricing, margin management, and customer negotiations
Clear experience developing and executing channel and customer strategies
Strong understanding of UK foodservice and wholesale routes to market, including distributors and operators

Qualifications

Qualified to degree level

Why should I join the family?

We’re independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK’s major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1900 staff and produce more than 25% of the UK’s packaged yogurt.

We’re sure you don’t need convincing, but there’s a whole host of benefits that we offer. It goes without saying that you'll have access to free parking. You'll also receive the following:

Competitive holiday allowance
non-contributory pension scheme
life cover
healthcare cash back plan
cycle to work scheme
subsidised Yeo Valley products and services
preferential rates with our partners
learning and development opportunities; we’re committed to ensuring all of our employees have the chance to grow

Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away – and don’t miss the opportunity to join us!

Unfortunately, we’re not able to provide employment sponsorship to candidates at this moment in time.

Please note that Yeo Valley do not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted to us via our recruitment portal at the point of instruction.

Quick apply

Refine Your Search

director of customer experience jobs in cardiff, wls

Head Of Wholesale and Foodservice

Trainee Lettings Tenancy Signings Manager

SME Relationship Director

Business Analyst

Senior Customer Services Manager

Assistant Manager

Director, Operations

Junior Project Planner

Agriculture Director - South Wales, South West England, Oxfordshire & Cambridgeshire

Motor Finance Account Manager (Dealers - Birmingham and South West)

Personal Assistant

Marketing Executive

Quality Manager

Mortgage Underwriter

Strategic Accounts Executive

Sport Sales and Marketing Officer

Business Development Manager (BDM) - Cardiff - Circa 41k Package - 53k OTE Uncapped

Continuous Improvement Lead

Account Manager

Strategic Planning Manager

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