Patient safety manager Work, Jobs in Cardiff, Wls (with Salaries)

Concerns Manager - Complaints and PSOW
Aneurin Bevan University Health Board —Caerleon
- £50,129 - £57,365 a year
- Full-time
- English
- Paid training
4d
General Manager, Perioperative Care (external)
Cardiff and Vale University Health Board —Cardiff
- £80,698 - £92,984 a year
- Full-time
- English
- Master's degree
- Leadership
4d
Audit Manager
NHS Wales Shared Services Partnership —Cardiff
- £50,129 - £57,365 a year
- Full-time
- English
Operational Flow Manager / Senior Controller
Cardiff and Vale University Health Board —Cardiff
- £50,129 - £57,365 a year
- Full-time
- English
- Communication skills
General Manager
Kier Group —Cardiff
- Weekend availability
- Leadership
- Communication skills
- Flexible schedule
Senior Operations Manager
Cytiva —Cardiff
- Full-time
- ERP systems
- Continuous improvement
- Travel
Portering Team Lead
Spire Healthcare —Cardiff
- Full-time
- Supervising experience
- Organisational skills
- Communication skills
- Free parking
- Annual leave
4d
Pharmacy Business Manager
IQVIA —Cardiff
- Microsoft Powerpoint
- Sales
- Communication skills
- Annual leave
- Employee discount
General Manager, UHL/Theatres and Planned Care Surgery
Cardiff and Vale University Health Board —Cardiff
- £80,698 - £92,984 a year
- Full-time
- English
- Master's degree
- Leadership
4d
Inquest Team Manager
Cwm Taf Morgannwg University Health Board —Abercynon
- £50,129 - £57,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
Procurement Business Manager
NHS Wales Shared Services Partnership —Cardiff
- £40,559 - £48,841 a year
- Full-time
- English
1d
Senior Manager - Engineering
Convatec —Rhymney
- Full-time
- Management
- Engineering
- Maintenance
12d
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —Cardiff
- £30,537 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
12d
Quality Manager (Blackwood)
Vernacare International Ltd —Blackwood
- Full-time
- Management
- Engineering
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Pharmacist Manager (IP Full Time)
Great House Pharmacy —Cowbridge
- From £60,000 a year
- Full-time
- Customer service
- Patient care
- In-person
- Employee discount
Quick apply
Practice Educator
Aneurin Bevan University Health Board —Newbridge
- £40,559 - £48,841 a year
- Full-time
- Nursing home
- English
- Care plans
2d
Pharmacy Team Manager
Well Pharmacy —Tyn-y-Nant ED
- Management
- Analysis skills
- Team management
- Employee discount
8d
Listening to People & Public Services Ombudsman Support Officer
Aneurin Bevan University Health Board —Caerleon
- £32,557 - £39,631 a year
- Full-time
- Paid training
3d
Claims and Redress Team Manager
Cwm Taf Morgannwg University Health Board —Abercynon
- £50,129 - £57,365 a year
- Full-time
- Analysis skills
- Communication skills
Newly Qualified / Junior Inquest Lawyer
NHS Wales Shared Services Partnership —Cardiff
- £50,129 - £57,365 a year
- Full-time
- English
- Communication skills
5d

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Concerns Manager - Complaints and PSOW

Aneurin Bevan University Health Board -
Caerleon

Apply Now

Job details

Full-time
£50,129 - £57,365 a year
4 days ago

Benefits

Paid training

Qualifications

English
Welsh

Full job description

Post holder will be working as part of a Corporate Team working with staff across the
University Health Board to facilitate the management and investigation of concerns
associated with NHS funded care including supporting complaints which go to the
second stage to ensure that they are dealt with positively, professionally and
effectively and in accordance with the Listening to People Regulations.
The post holder will have managerial responsibility for the Concerns and Public
Services Ombudsman for Wales (PSOW) teams.
They will support Divisions with the investigation of serious concerns to ensure
compliance with Regulations, Policy and national guidance.
To deliver training to staff within the Health Board and Primary Care on the
management and investigation of complaints.
Assume management responsibility for operational issues within the office in relation
to complaints in the absence of the Senior Concerns Manager with support from the
Head of Listening to People.
There will be an expectation to provide cross cover across elements of the
Team, e.g. Serious Incidents

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

An exciting opportunity has arisen to join the Corporate 'Listening to People' Team. This is an opportunity for an experienced Concerns Manager or an individual seeking new and varied challenges. Although a clinical background is preferable, we welcome applications from any individuals with suitable qualifications and experience. You will be required to work proactively, enthusiastically and collaboratively with colleagues to learn from complaints, and improve quality and patient safety. This challenging, but rewarding and varied role, will require the post holder to interact and work closely with the Nationally Reportable Incident team as well as other teams such as Safeguarding and Divisional colleagues. Along with external agencies such as the Public Service Ombudsman for Wales Office and the Community Health Council.The successful candidate will manage a team of staff and be responsible for overseeing all aspects of the Listening to People processes for concerns and Ombudsman cases. The Listening to People team is also responsible for the delivery of concerns and incident investigation training and as such, the Concerns and Public Service Ombudsman Manager will play a key role in the provision of this .Are you a caring, compassionate, professional person who wishes to make a real difference?

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Apply Now

Refine Your Search

patient safety manager jobs in cardiff, wls

Concerns Manager - Complaints and PSOW

General Manager, Perioperative Care (external)

Audit Manager

Operational Flow Manager / Senior Controller

General Manager

Senior Operations Manager

Portering Team Lead

Pharmacy Business Manager

General Manager, UHL/Theatres and Planned Care Surgery

Inquest Team Manager

Procurement Business Manager

Senior Manager - Engineering

Pharmaceutical Delivery Driver

Quality Manager (Blackwood)

Pharmacist Manager (IP Full Time)

Practice Educator

Pharmacy Team Manager

Listening to People & Public Services Ombudsman Support Officer

Claims and Redress Team Manager

Newly Qualified / Junior Inquest Lawyer

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