Senior technical specialist Work, Jobs in Cardiff, Wls (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Senior Software Developer
Advanced Secure Technologies —Saint Mellons
- £55,000 - £65,000 a year
- Full-time
- Azure
- SQL
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
Information Governance Manager
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Referral programme
Quick apply
11d
Senior Technical Business Analyst
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Part-time
- Hybrid work
- Salesforce
- Presentation skills
- Software development
- Annual leave
- Flexible schedule
11d
Senior/Principal/Associate Ornithologist
AECOM —Cardiff
- Full-time
- Hybrid work
12h
Senior Civil Engineer
Arup —Cardiff
Regional Senior Manager - Wales
British Business Bank —Cardiff
- Monday to Friday
- Remote
- Annual leave
- Employee discount
Quick apply
14d
Senior Vehicle Wrapper & Quality Lead
MS-Group Limited —Cardiff
- £32,000 - £38,000 a year
- Mentoring
- Sick pay
Quick apply
General Manager
Kier Group —Cardiff
- Full-time
- Remote
- Leadership
- Communication skills
- Flexible schedule
14d
Senior Underground Mining Engineer
SRK Consulting —Cardiff
- Full-time
- English
Operations Manager (The Sheds Specialist Spaces)
University of Bristol —Bristol
- £43,482 - £50,253 a year
- Full-time
- School
2h
Senior Technical Designer
Artichoke Kitchen and Cabinet Makers Limited —Bristol
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Excel
- CAD
- Free parking
Quick apply
14d
Business Development Manager Infrastructure, United Kingdom & Ireland
Hempel —Cwmbran
- Communication skills
7d
Test Specialist
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- Up to £35,000 a year
- Full-time
- Schematics
- Assembly
- Quality control
OT Incident Responder
Bridewell —Cardiff
- Full-time
- Hybrid work
- Travel
- Communication skills
Quick apply
Senior Civil Engineer - Urban Development
Arcadis —Cardiff
- Project management
Senior Open Pit Mining Engineer
SRK Consulting —Cardiff
- Full-time
- English
Senior Controls Engineer
TAG Controls & Automation Ltd —Bridgend
- £50,000 - £60,000 a year
- Full-time
- Schematics
- System design
- Programmable logic controllers
Quick apply
Lead Debt & Capital Markets Analyst
Admiral —Cardiff
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
1d
Programme Management Office (PMO) Lead (SRS)
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Full-time
- Project management
- SharePoint
- Communication skills
- Annual leave
14d

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Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

senior technical specialist jobs in cardiff, wls

Technical Support Engineer

Senior Software Developer

Information Governance Manager

Senior Technical Business Analyst

Senior/Principal/Associate Ornithologist

Senior Civil Engineer

Regional Senior Manager - Wales

Senior Vehicle Wrapper & Quality Lead

General Manager

Senior Underground Mining Engineer

Operations Manager (The Sheds Specialist Spaces)

Senior Technical Designer

Business Development Manager Infrastructure, United Kingdom & Ireland

Test Specialist

OT Incident Responder

Senior Civil Engineer - Urban Development

Senior Open Pit Mining Engineer

Senior Controls Engineer

Lead Debt & Capital Markets Analyst

Programme Management Office (PMO) Lead (SRS)

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