Solutions assistant Work, Jobs in Cardiff, Wls (with Salaries)

Money Solutions Assistant
Cardiff Community Housing Association —Cardiff
- £29,899.19 a year
- Customer service
- Microsoft Office
- Communication skills
5d
Office Assistant
Romilly Financial —Penarth
- £21,500 - £24,000 a year
- Full-time
- CRM software
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Personal Assistant
Legal & General Investment Management —Cardiff
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Employee discount
8d
Sales Assistant
PPG —Cardiff
- Overtime
- IT
- Annual leave
- Employee discount
Quick apply
5d
Assistant Store Manager
Vision Express —Cardiff
- Leadership
- School
- Annual leave
- Employee assistance programme
Part Time Accounts Assistant
Absolute Property Management Solutions Ltd —Penarth
- £25,000 - £27,000 a year
- Part-time
- QuickBooks
- In-person
Quick apply
13h
Assistant Store Manager
Mountain Warehouse —Cardiff
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Sales
- Customer service
Quick apply
Parts Assistant
FMG Repair Services —Cardiff
- £13 an hour
- Annual leave
- Employee discount
Quick apply
2d
Assistant Manager
Wickes —Cardiff
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
12h
Customer Assistant
Network Rail —Cardiff
- £25,409 - £52,074 a year
- Full-time
6h
Warehouse & Customisation Assistant
Eakin Healthcare —Cardiff
- £12.83 an hour
- Full-time
- Hybrid work
- Free parking
- Referral programme
Quick apply
1d
Legal Assistant
Redkite Solicitors —Cardiff
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Purchasing Assistant
NHS Wales Shared Services Partnership —Cardiff
- £26,300 a year
- Full-time
- English
5d
Personal Assistant
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Employee discount
Quick apply
8d
Purchasing Assistant
Nisbets —Merthyr Tydfil
- £26,786 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Assistant Investment Executive
Development Bank of Wales —Cardiff
- Full-time
- Communication skills
- Banking
Process Assistant - Recruitment
Sopra Steria —Newport
- £26,298 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Assistant Facilities Manager
CBRE —Cardiff
- Full-time
- Microsoft Office
- Administrative experience
- Contracts
6d
UK Sales Assistant (Chain 1)
Mountain Warehouse —Abergavenny
- £8.00 - £12.71 an hour
- Part-time
- Sales
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply

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solutions assistant jobs near cardiff, wls

Money Solutions Assistant

Cardiff Community Housing Association -
Cardiff

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Job details

£29,899.19 a year
5 days ago

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

About the Role

Are you passionate about helping people, solving problems and making a real difference in your community? If so, this could be the perfect opportunity for you.

As a Money Solutions Assistant, you'll play a vital role in supporting our tenants to sustain their tenancies, improve their financial wellbeing and access the support they need when times are tough. You'll be the first point of contact for customers with early stage rent arrears, building trusted relationships and working proactively to prevent issues from escalating.

This is far more than a traditional collections role. You'll combine excellent customer service with empathy, problem solving and practical support, helping customers navigate financial challenges, access benefits and support services, and stay on track with their rent payments. Every conversation is an opportunity to make a positive impact.

Working as part of our Housing & Communities team, you'll collaborate closely with colleagues across Money Solutions, Neighbourhood Management and New Homes, making this a varied and rewarding position where no two days are the same. One day you could be helping a tenant access financial support, the next assisting with lettings enquiries, safeguarding concerns or community initiatives.

We're looking for someone who genuinely cares about people, enjoys building relationships and thrives in a fast paced environment. In return, you'll join a values driven organisation where your work directly contributes to stronger communities, sustainable tenancies and better outcomes for our customers.

If you're looking for a role where you can use your customer service skills to create real change in people's lives, we'd love to hear from you.

Join us and help make a difference, one conversation at a time.

About You

We're looking for someone who genuinely enjoys helping people and understands the difference a positive conversation can make. You'll be customer focused, approachable and resilient, with the confidence to handle sensitive conversations while treating everyone with empathy, dignity and respect.

You'll be an excellent communicator who can build rapport with a wide range of people, listen carefully to understand their circumstances, and work collaboratively to find practical solutions. Whether you're speaking with a tenant about rent arrears, responding to enquiries, or signposting someone to additional support, you'll always put the customer at the heart of what you do.

We'd love to hear from you if you are:

Passionate about delivering outstanding customer service and supporting people through challenging situations.
A confident communicator with strong verbal and written communication skills.
Organised and able to manage competing priorities in a fast-paced environment.
Calm, professional and solution-focused when dealing with difficult conversations.
Comfortable using Microsoft Office applications and learning new systems.
A team player who enjoys working collaboratively and supporting colleagues across different service areas.
Flexible, adaptable and willing to take on a variety of tasks to meet the needs of our customers and communities.

Previous experience in housing, income recovery, benefits advice or customer services would be advantageous, but just as important is your ability to demonstrate compassion, resilience and a commitment to helping customers achieve positive outcomes. If you're someone who takes pride in making a difference and shares our values of being Brave, Caring, Genuine, Honest, Respectful and Trustworthy, we'd love to hear from you.

Most importantly, you're someone who sees the person behind the problem and is motivated to helpthem succeed.

Our Shared Values

At CCHA, values and diverse thinking as just as sought after as technical skills and qualifications. Our values are embedded throughout the organisation. They set out how we work together and how decisions are made. Here at CCHA we live our values by being:

Job Description

The job description will download in PDF format. To request an alternative format, please get in touch.

Money Solutions Assistant

Application & Interview Guidance

The guidance will download in PDF format. To request an alternative format or language, please get in touch.

Application guidance
Interview preparation

If you require this information in an alternative format, please contact us.

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Refine Your Search

solutions assistant jobs in cardiff, wls

Money Solutions Assistant

Office Assistant

Personal Assistant

Sales Assistant

Assistant Store Manager

Part Time Accounts Assistant

Assistant Store Manager

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Parts Assistant

Assistant Manager

Customer Assistant

Warehouse & Customisation Assistant

Legal Assistant

Purchasing Assistant

Personal Assistant

Purchasing Assistant

Assistant Investment Executive

Process Assistant - Recruitment

Assistant Facilities Manager

UK Sales Assistant (Chain 1)

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