application support specialist Work, Jobs in cardiff (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
12d
IT Support Technician
Commercial —Cardiff
- Up to £26,228 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Travel Sales Consultant
Trailfinders —Cardiff
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
L&D Specialist
YeoValley —Blagdon
- £50,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
12d
Brand Application Specialist
AtkinsRéalis —Cardiff
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Technical Specialist
Cardiff University —Cardiff
- £33,951 - £36,636 a year
- Full-time
- University
- Bachelor's degree
- Annual leave
2d
Phlebotomist
Cardiff and Vale University Health Board —Cardiff
- £26,300 a year
- Part-time
- English
14h
Product Management Senior Specialist
International Baccalaureate —Cardiff
- £42,664 - £53,330 a year
- Full-time
- Hybrid work
Support Worker
Llamau Limited —Newport
- £13.71 an hour
- Full-time
2d
Programme Management Office (PMO) Co-ordinator (SRS)
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Full-time
- Microsoft Office
- Administrative experience
- Project management
2d
Community Engagement Manager
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Full-time
- Organisational skills
- Communication skills
- School
- Annual leave
2d
Wellbeing Support
Caron Group —Barry
- Full-time
- Referral programme
Quick apply
Agile Coach
BBC —Cardiff
- Up to £86,000 a year
- Full-time
- Mentoring
- Agile
1d
Business Support Officer
Hays Business Support —Merthyr Tydfil
- £15.00 - £15.10 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Senior Health Play Specialist (Band 5)
Cardiff and Vale University Health Board —Cardiff
- £32,557 - £39,631 a year
- Full-time
- Childcare
- English
- Working with children
14h
OMC Security Operations Specialist
Vantage Data Centers UK Management Company Ltd —Newport
- Weekend availability
- Communication skills
Quick apply
Senior Learning Experience Designer
BBC —Cardiff
- Up to £70,000 a year
- Full-time
- Mentoring
7d
Underwriter (Home Improvement Loans)
Tandem Bank —Cardiff
- Up to £28,000 a year
- Weekend availability
- Administrative experience
- Financial services
- Annual leave
- Employee discount
Quick apply
Handover Specialist
Waterton Motor Group —Bridgend
- £25,622 a year
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Invoicing and Billing Specialist - 14 month fixed term contract
GE Aerospace —Cardiff
- Full-time
- Microsoft Excel
- Contracts
- Leadership

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Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year
12 days ago

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

application support specialist jobs in cardiff

Technical Support Engineer

IT Support Technician

Travel Sales Consultant

L&D Specialist

Brand Application Specialist

Technical Specialist

Phlebotomist

Product Management Senior Specialist

Support Worker

Programme Management Office (PMO) Co-ordinator (SRS)

Community Engagement Manager

Wellbeing Support

Agile Coach

Business Support Officer

Senior Health Play Specialist (Band 5)

OMC Security Operations Specialist

Senior Learning Experience Designer

Underwriter (Home Improvement Loans)

Handover Specialist

Invoicing and Billing Specialist - 14 month fixed term contract

I want to receive the latest job alerts for application support specialist in cardiff

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