automotive service advisor Work, Jobs in cardiff (with Salaries)

Vehicle Service Advisor
Sinclair Group —Cardiff
- £28,288 a year
- Overtime
- Customer service
- Driving
- Organisational skills
- Annual leave
- Employee assistance programme
Service Advisor
Wessex Garages —Cardiff
- Overtime
- Customer service
- Annual leave
9d
Parts Telesales Advisor
Renault Retail Group —Cardiff
- £28,560 - £32,844 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Service Advisor - BYD Bristol North
Icar Auto —Patchway
- £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Parts Advisor
Mon Motors —Bristol
- £27,759 - £31,759 a year
- Full-time
- Bilingual
- Microsoft Excel
- IT
- Free parking
- Paid training
Quick apply
4d
Senior Parts Sales Advisor
MAN Truck & Bus UK —Bristol
- £26,846 - £31,880 a year
- Full-time
1d

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Vehicle Service Advisor
Sinclair Group —Cardiff
Customer service - greeting customers, understanding their needs, and keeping them updated throughout the service process. A full UK driving licence.
£28,288 a year
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Vehicle Service Advisor

Sinclair Group -
Cardiff

Apply Now

Job details

Permanent
£28,288 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Referral programme
Car scheme

Qualifications

Driving Licence
Customer service
Driving
Organisational skills
Communication skills

Full job description

Volkswagen Van Centre Cardiff, part of the Sinclair Group, are looking for a confident, customer-focused Service Advisor to join our Aftersales team. You'll be the first point of contact for our aftersales customers, providing a friendly, professional service from initial enquiry through to vehicle handover.

This is a great opportunity for someone with strong communication skills and a passion for delivering excellent customer care within a fast-paced automotive environment.

Position: Service Advisor Van Centre Cardiff

Full time: 42.5 hours a week Monday to Friday between the hours of 8:00am to 5:30pm

Saturday Rota: 1 every 3 weeks 8.30am to 12.30pm as overtime.

Position pays: £28,288.00 basic plus a monthly bonus

Bonus Schemes: OTE and bonus scheme which can be discussed further at interview

Location: Van Centre Cardiff CF10 4BB

The Role:

Our Service Advisors play a vital part in delivering and sustaining an exceptional experience for every service and repair customer. You'll be the link between our workshop and our customers, ensuring communication is clear, accurate and always centred around trust and transparency.

Your day to day responsibilities will include:

Customer service - greeting customers, understanding their needs, and keeping them updated throughout the service process
Service bookings - managing workshop diary, scheduling work, and coordinating with technicians
Upselling opportunities - identifying additional work and explaining benefits clearly and professionally
Administration - preparing job cards, processing invoices and maintaining accurate records
Communication - liaising with customers, technicians, and parts teams to ensure smooth workflow

What we are looking for:

Experience as a Service Advisor, Aftersales Advisor, or similar customer-facing role
Strong communication and organisational skills
Ability to work well under pressure in a busy dealership environment
Confident using computer systems and managing multiple tasks
A positive, customer-first attitude
Automotive experience preferred, but strong customer service backgrounds will be considered
A full UK driving licence

Experience in the motor industry is desirable, but not essential - your mindset and approach matter most.

What’s in it for you?

Competitive salary plus performance related bonus
30 days annual leave per year (including bank holidays) that will increase with length of service
Birthday day off
Contributory Pension Scheme
Enhanced maternity paternity /Paternity and Adoption payment
Manufacturing specific training along with inhouse training
Staff discounted parts and servicing plus a free MOT every year
Long-service recognition at
Recognition of length of service at 5,10,20,30 & 40 years anniversary
Life Assurance (death in service benefit) *
Staff Car Scheme*
Colleague Referral Scheme / Customer Referral Schemes
Cycle to Work Scheme
Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders
Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
Development and progression opportunities across the the Sinclair Group.

Ready to Join Us?

If you'd like to become part of the Aftersales team at Van Centre Cardiff, please send us your CV and a covering letter, including your salary expectations. We look forward to hearing from you and helping you take the next step in your automotive career.

Apply Now

Refine Your Search

automotive service advisor jobs in cardiff

Vehicle Service Advisor

Service Advisor

Parts Telesales Advisor

Service Advisor - BYD Bristol North

Parts Advisor

Senior Parts Sales Advisor

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