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Support Administrator – Team Support

Welsh Assembly Government Communication Centre Home
Cardiff

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Job details

Permanent | Full-time
£27,302 - £29,291 a year

Qualifications

Organisational skills
Microsoft Outlook Calendar

Full job description

ID 3782

The Welsh Government operates name-free recruitment. The recruiting panel will not see personal information such as a candidate’s name and address during the sifting process. This policy is in line with our commitment to end bias and promote equality and diversity.

Vacancy details

Vacancy title

Support Administrator – Team Support

Closing date

09/06/2026, 16:00

Advertising basis

Permanent

Actual starting salary

£27,302

Salary range or pay band

Team Support £27,302 to £29,291

Allowances

Work pattern

Full time (not suitable for candidates who wish to work on a part time or job share basis)

Group

Education, Culture and Welsh Language

Directorate

Education Directorate

Branch

Education Research Policy

Location (s)

Cardiff

Main office base

Cathays, Cardiff

Purpose of post

The principal purpose of the post is to provide vital administrative support to the Head of Education Research Policy, who is blind, enabling her to carry out her role effectively. You will work closely with her to support her day-to-day responsibilities across a range of important Welsh Government issues.

This post is unique within the Welsh Government, offering the opportunity to work on a one‑to‑one basis while also being part of a wider team. As the post is linked to a specific individual, you will continue to work with her should she change roles within the Welsh Government.

Key tasks

Proof reading, advising on layout and formatting of documents typed by the manager.
Putting documents into the appropriate format for government use e.g. briefings, diary cases, MAs and other relevant documents, ensuring content is in the correct format, within tight time pressures.
Formatting documents for Braille (no previous knowledge of Braille required). You will need to interpret and describe information set out in diagrams/pictures that are not easily replicated in Braille.
Liaising with the print unit about printing documents in Braille and other divisions such as the Comms Team to advise on design and the formatting of documents into Braille.
Liaise with meeting organisers in advance of meetings/events to ensure documents and presentations are accessible.
Undertaking Internet/Intranet searches as required.
Secretariat Duties – Organisation of meetings /seminars (in person and via Microsoft Teams), taking minutes at meetings and follow actions on behalf of manager.
Maintaining manager’s Outlook Calendar and diary and advising her on appointments.
Accompanying the manager to internal and external meetings.
Completing forms on the manager’s behalf, e.g., flexi sheets, travel and subsistence claim forms etc.
Maintaining both a filing key of Braille documents and files of printed material and saving files electronically on iShare (training will be provided where necessary).
Reading aloud material which is sometimes lengthy and complex.
Performing general administrative duties, filing, photocopying, and reading mail etc.
Any other duties as directed by the manager.

Development opportunities

This posting provides excellent opportunities to gain an understanding of a broad range of Welsh Government issues and to assist in producing a range of documents, including papers, briefings, etc., to support Ministers. It will also provide opportunities to show initiative and develop organisational skills, working both on a one-to-one basis and developing links with colleagues across the Welsh Government.

Other vacancy related information

Location

Cardiff, Cathays Park.

Office Requirement and Travel

As the primary purpose of the role is to provide direct support to the manager, the postholder will be expected to attend the Cardiff office when the manager is in the office. The role will be predominantly office‑based, with occasional home working. There could be occasional travel to meetings in the Cardiff area.

Other Information

In the event of a large number of applications, an initial sift will be conducted against the lead assessment criterion: Communicating and influencing. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months.

Vetting level

Basic

Number of posts

Contact point for further information regarding the post

[email protected]

Apply Now

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