The Student Record System (SRS) Programme is a multi-year, institution-wide initiative to replace our core student data infrastructure with a modern, integrated suite of best-in-class systems. Spanning a new student record system, admissions platform, international compliance automation, and curriculum management system; all connected through a Central Data Hub
This programme will fundamentally improve how students, staff, and partners experience Cardiff Met.
You will provide proactive, high-quality coordination and administrative support to the Programme Manager, PMO Lead, and wider programme team. From maintaining the RAID log and programme plan to coordinating governance meetings and supporting budget tracking, your contribution will be felt across every workstream. You will also provide line management to the SRS Programme Administrator, and step up to lead the day-to-day PMO function when the PMO Lead is absent.
You’ll play a key role by:
-
Providing senior administrative and co-ordination support to the Programme Manager and project teams across all SRS workstreams.
-
Leading the co-ordination of programme workshops, governance meetings, and stakeholder engagement activities, including agenda design, facilitation logistics, and post-event action tracking.
-
Maintaining and actively managing the programme RAID log, ensuring risks, issues, actions, and dependencies are kept current and escalating items where thresholds are met.
-
Co-ordinating the collation of progress updates from workstream leads and producing draft programme reports for the PMO Lead/Manager, ensuring accuracy and consistency across all workstreams.
-
Maintaining programme budget tracking records, supporting procurement and purchase order processes as required.
-
Acting as day-to-day point of contact for workstream teams on PMO queries, providing guidance on tools, templates, and governance processes.
What you’ll bring
You will bring solid coordination and administrative experience from a professional environment, with the organisational skills and attention to detail needed to keep a complex programme running smoothly.
You will have a collaborative and positive approach to teamwork, good written and verbal communication skills, and strong IT proficiency across the Microsoft Office suite.
You’ll also have:
-
Strong attention to detail and accuracy when handling documents, logs, and data.
-
Good written and verbal communication skills, including confidence preparing meeting notes and reports.
-
Experience of project management terminology and tools.
-
Experience of guiding or supporting the work of others, whether through formal line management, mentoring, or leading a small team or workstream.
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you’ll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
-
Annual leave of 25 days, rising to 30 days after 1 year’s service, plus 12 bank holiday / concessionary days (pro rata if part time).
-
Membership of the Local Government Pension Scheme with generous monthly contributions.
-
Excellent family friendly policies – take a look on our Policy Hub page.
-
Opportunities to learn and develop your skills with access to library and digital services facilities.
-
Excellent sports and fitness facilities with subsidised membership.
-
Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact Us
For more information about the role please contact Graham Bayliss on [email protected].
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.
Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.
All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.
The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.
