Customer service account representative Work, Jobs in Cardiff (with Salaries)

Customer Service Representative
IQE —Cardiff
- £28,000 - £30,000 a year
- Computer literacy
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
8d
Customer Care Administrator
118118 Money —Cardiff
- Up to £24,000 a year
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- English
- Health & wellbeing programme
- Annual leave
Quick apply
Export Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- CRM software
8d
Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
Key Account Manager
Businessin Wales —Riverside ED
- From £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Business development
Quick apply
2d
Cleaning Account Manager
BidvestNoonan —Cardiff
- £37,500 a year
- Full-time
- Communication skills
Quick apply
Field Sales Representative
Flatpay —Newport
- £25,440 - £100,000 a year
- Full-time
- Business development
- In-person
- Communication skills
- Free parking
Quick apply
13d
Sales Development Representative
iCoTech Services —Cardiff
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- SQL
- Business development
Quick apply
Business Development Representative
CSG Computer Services Ltd —Bridgend
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
- Free parking
- Work from home
Quick apply
7d
Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Bachelor's degree
- Analytics
Sales Representative
Kwan Yick —Newport
- Full-time
- Travel
- In-person
- Retail sales
- Free parking
- Employee assistance programme
Quick apply
12d
Inside Sales Representative
729 Crane Process Flow Technologies Ltd. UK —Cwmbran
- Full-time
- Sales
- Customer service
- Bachelor's degree
Inside Sales Representative Performance Films - Harlow, UK Based
Eastman Chemical Company —Newport
- Remote
- CRM software
- English
- Bachelor's degree
Distribution Customer Service Representative
Expeditors —Bristol
- Full-time
- Microsoft Word
- Microsoft Excel
- Data entry
- Employee stock purchase plan
Quick apply
Field Sales Executive
RadRegal Enterprises —Pencoed
- £31,000 - £42,000 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Gym membership
Quick apply
Internal Sales
Robert Price (Builders' Merchants) Ltd —Chepstow
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
- Sick pay
Quick apply
Business Development Sales Representative (f/m/d)
Ecolab Inc. —Llantrisant
- Full-time
- Sales
- Salesforce
- Presentation skills
Credit Controller - Hybrid Working
TrustFord —Bristol
- Full-time
- Hybrid work
- Spanish
- Hotel
- Annual leave
- Employee discount
Senior Business Development Executive D&M
PCI Pharma Services —Tredegar
- Weekend availability
- Up to 50% travel
- Customer service
- Computer literacy
13d
Jr. Sales Development Representative
SoftInWay Inc. —Weston-super-Mare
- Full-time
- CRM software
- Marketing
- Customer service
- Profit sharing
- Annual leave

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customer service account representative jobs near cardiff

Customer Service Representative

IQE -
Cardiff

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Job details

£28,000 - £30,000 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Sales support
Computer literacy
Stakeholder liaison
Salesforce
Administrative support experience
Internal department liaison
Data entry
Relationship management
Management reporting
Customer support
Customer interaction
Order processing
Account management
Supply chain customer service

Full job description

Job Introduction

Who We Are

IQE is a leading global supplier of compound semiconductor wafers and advanced materials. As one of the only compound semiconductor epitaxy foundries with worldwide presence and scalable manufacturing, IQE drives technology growth. Our vision is to be the top provider of advanced semiconductor materials by delivering exceptional quality, service, and innovation, making us the first choice for customers. Our strength comes from our diverse, expert workforce and a culture built on integrity, accountability, excellence, teamwork, and valuing people.

At IQE, we are committed to reaching Net Zero and creating a sustainable future. We actively strive to reduce our carbon footprint, invest in green initiatives, and embed sustainability into everything we do. Join us in driving meaningful change and making a lasting impact on the environment.

About the role

Supports the commercial team to ensure sales targets are met. Responsible for receiving, processing and acknowledging customer orders. Ensuring all requirements are precisely and accurately communicated to the engineering, quality assurance and logistics team to ensure 100% satisfaction against customer expectations.

Ownership of order tracking, working with planning team to monitor performance against plan and updating customers on order status with focus on maximizing on-time delivery

Account management activities as required to build and strengthen the supplier-buyer relationship and attract repeat business.

Key Responsibilities:

New account maintenance – establishing payment terms, obtaining new account opening forms etc.
Order Processing. Checking T&Cs and entry into IQE’s order book
Order acknowledgment: Liaising with planning team to ensure timely delivery of order acknowledgements
Order Tracking. Management of order book, monitoring on-time delivery, ensuring customers are kept updated on order status
Liaising with agents and customers on order-related queries
Supporting commercial team in resolution of after sales enquiries
Providing administrative support to commercial team
Maintaining and updating Salesforce database.
Preparing, analyzing and communicating daily, weekly and monthly departmental KPI performance
Adhering to all internal safety, HR, environmental and quality guidelines & procedures.

About you

Previous Administrative experience
Sales Administrative work experience is desirable
Customer service skills
Attention to detail
Computer Literate

Why should you join us?

All our employees benefit from:

Long Term Incentive Plans (LTIPs)
Professional Development and career pathways
Discretionary Bonus plans
Attractive pension plans
Income protection - Permanent Health Insurance (PHI)
Long service awards 5, 10, 15, 20, 25 and 30 years
Values-based recognition awards
Health Cash Plan includes discounts with high street brands
Cycle to work plan (includes E-bikes)
Electric Car Scheme (salary dependent)
Employee Assistance Program (Free family, legal, financial and counselling support 24/7 Access to second medical opinion and unlimited access to a remote GP)
Life assurance 4x salary
Access to workplace Mental Health First Aiders/wellbeing rooms

IQE is an equal opportunities employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, or national origin.

Want to learn more? Contact our in-house Talent Acquisition team at [email protected].

Apply Now

Refine Your Search

customer service account representative jobs in cardiff

Customer Service Representative

Customer Care Administrator

Export Customer Service Representative

Customer Service Representative

Key Account Manager

Cleaning Account Manager

Field Sales Representative

Sales Development Representative

Business Development Representative

Senior Executive, Customer Success

Sales Representative

Inside Sales Representative

Inside Sales Representative Performance Films - Harlow, UK Based

Distribution Customer Service Representative

Field Sales Executive

Internal Sales

Business Development Sales Representative (f/m/d)

Credit Controller - Hybrid Working

Senior Business Development Executive D&M

Jr. Sales Development Representative

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