No experience civil service Work, Jobs in Cardiff (with Salaries)

Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Customer service
- Financial services
- Annual leave
- Work from home
Crematorium Assistant - with a focus on Grounds work
Memoria Ltd —Barry
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee assistance programme
- Life insurance
Quick apply
Operational Support Officer
HM Courts and Tribunals Service —Cardiff
- £25,582 a year
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
6d
Translator
HM Revenue and Customs —Cardiff
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
Wales Engagement Associate
Ofwat (Water Services Regulation Authority) —Cardiff
- £29,532 - £35,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
8d
Nursery Nurse
Little Angels Flying Start Nurseries Ltd —Cardiff
- £10.85 - £12.71 an hour
- Overtime
- Childcare
- Teaching
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Culture and Capability Support Officer
Welsh Parliament —Cardiff
- £15,869 - £18,136 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Organisational skills
- Work from home
16h
HGV Driver Class 2
Keyline —Cardiff
- Weekend availability
- Driving
- Employee discount
- Flexible schedule
11d
Higher Research Officer; Equality and Human Rights
Welsh Parliament —Cardiff
- £38,930 - £46,445 a year
- Full-time
- Presentation skills
- Communication skills
11d
Probation Services Officer - Worle (South West)
HM Prison & Probation Service —Weston-super-Mare
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
14d
Higher Research Officer (x2)
Welsh Parliament —Cardiff
- £38,930 - £46,445 a year
- Full-time
- Presentation skills
- Communication skills
16h
Employability Coach – Careers Wales Connect, Welsh Essential (Closing Date 26/07/26)
Careers Wales —Cardiff
- £26,276 - £28,256 a year
- Full-time
- Customer service
- Annual leave
4d
Senior Procurement Officer - Welsh Language Skills Levels 3 and 4
Welsh Parliament —Cardiff
- £38,930 - £46,445 a year
- Full-time
- Analysis skills
- Presentation skills
- IT
11d
Quality Specialist
Office for National Statistics —Newport
- £34,587 a year
- Part-time
- Hybrid work
- Data analysis skills
- Presentation skills
- Travel
1d
Inspection Administration Officer
ESTYN —Cardiff
- £27,315 - £29,305 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
1d
Rail Assurance Manager
Ground Control —Aberdare
- Full-time
- Remote
- Driving
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
Strategic Growth Manager - Wales
Department for Business and Trade —Cardiff
- £42,391 - £46,465 a year
- Part-time
- Presentation skills
- Communication skills
8d
IT Service Manager
Office for National Statistics —Newport
- £34,587 - £39,106 a year
- Full-time
- Hybrid work
- Presentation skills
12d
Head of Contract Management
Food Standards Agency —Cardiff
- £72,469 - £86,600 a year
- Full-time
- Remote
- Presentation skills
- Contracts
8d
Hire / Sales Controller
Selwood Limited —Bristol
- £35,010 a year
- Microsoft Outlook
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
8d

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Customer Service Agent

Equiniti -
Cardiff

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Work from home
Employee discount
Paid volunteer time
Referral programme

Qualifications

Customer service
Financial services

Full job description

Management Level

Lenvi is one of the UK’s leading providers of loan management platforms for the financial services sector. Our technology and expertise help lenders solve complex challenges, from attracting and retaining customers to managing risk and improving efficiency. We are redefining the future of lending through innovative technology, deep industry expertise, and customer centric solutions.

About the Role

Based right in the heart of Cardiff, you’ll be part of a friendly, customer-focused team helping people through key moments in their property ownership journey. Think of yourself as their go-to expert, someone who listens, solves problems, and makes things simple.

From answering questions about loans to guiding customers through important updates, you’ll be at the centre of it all.

What your working week looks like

We believe in balance! Here’s how your week will look:

Office days: Tuesday, Wednesday, Thursday
Work from home: Monday & Friday

Shift patterns:

Monday–Friday: 8am–8pm (rotational shifts)
Saturday: 9am–1pm
Sundays & Bank Holidays: closed

What You’ll Be Doing

No two days are the same—here’s a glimpse of your role:

Chat with customers via phone and email, answering queries about loans, payments, and account updates
Help with settlement quotes, correspondence, and personal detail amendments
Deliver fair, clear, and compliant solutions every time
Spot ways to improve processes and share your ideas
Stay on top of quality standards and performance goals
Work within guidelines while always putting the customer first

What We’re Looking For

We’re after someone who brings energy, empathy, and a can-do attitude:

Experience in customer service (financial services is a bonus!)
Confident communicator—whether on the phone or in writing
Quick learner who can grasp detailed information fast
Natural problem-solver with a customer-first mindset
Able to juggle priorities in a busy environment
Positive, proactive, and self-motivated

Why You’ll Love It Here

A supportive team that celebrates wins together
A role where you can make a real difference to customers’ lives
Opportunity to grow, learn, and develop your career
Flexibility to balance office collaboration with home comfort

When you join Lenvi, you’ll benefit from:

29 days’ annual leave plus bank holidays, with the option to buy more.
Up to 10% pension matching to help you save for the future.
A flexible benefits allowance you can use on extras such as tech, travel insurance, private medical cover, additional life assurance, holiday purchase, and employee discounts and cashback.
Access to a health and wellbeing platform with counselling, legal advice and wellbeing support.
Two paid volunteering days each year.
Learning and development opportunities to support your growth.
A Value Bonus scheme recognising colleagues who go above and beyond.
Discretionary bonus opportunities.
An employee referral scheme.

Ready to take the next step?
If you love helping people and thrive in a fast-paced environment, we’d love to hear from you. Apply now and start your journey with us!

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Apply Now

Refine Your Search

no experience civil service jobs in cardiff

Customer Service Agent

Crematorium Assistant - with a focus on Grounds work

Operational Support Officer

Translator

Wales Engagement Associate

Nursery Nurse

Culture and Capability Support Officer

HGV Driver Class 2

Higher Research Officer; Equality and Human Rights

Probation Services Officer - Worle (South West)

Higher Research Officer (x2)

Employability Coach – Careers Wales Connect, Welsh Essential (Closing Date 26/07/26)

Senior Procurement Officer - Welsh Language Skills Levels 3 and 4

Quality Specialist

Inspection Administration Officer

Rail Assurance Manager

Strategic Growth Manager - Wales

IT Service Manager

Head of Contract Management

Hire / Sales Controller

I want to receive the latest job alerts for no experience civil service in cardiff

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