Work at home Work, Jobs in Cardiff (with Salaries)

Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Customer service
- Financial services
- Annual leave
- Work from home
9d
Voice Actor - Freelance AI Trainer Project
Meridial —Cardiff
- £6 - £65 an hour
- Remote
- AI
- Communication skills
- Annual leave
Welsh Voice Actor - Freelance AI Trainer Project
Meridial —Cardiff
- £6 - £65 an hour
- Remote
- AI
- Communication skills
- Annual leave
Welsh Language Specialist - Freelance AI Trainer Project
Meridial —Cardiff
- £8 - £65 an hour
- Remote
- AI
- Communication skills
- Teaching
- Annual leave
Independent Travel Agent
The Travel Experts —Cardiff
- Part-time
- Remote
Quick apply
VacancyTitle: Resident Services Associate
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
7d
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Cardiff
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Power Platform Consultant - Contract
iCoTech Services —Cardiff
- £500 - £600 a day
- Remote
- CRM software
- Azure
- Project management
Quick apply
Senior Financial Crime Investigator - Business Banking
Monzo —Cardiff
- £31,100 - £39,350 a year
- Weekend availability
- Remote
- Mentoring
- Leadership
5d
Nutrition Science Adviser
Food Standards Agency —Cardiff
- £34,955 - £37,151 a year
- Temporary
- Remote
- Presentation skills
- Communication skills
12d
Letting Agent
The Letting Experts —Barry
- £70,000 - £100,000 a year
- Remote
Quick apply
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
VacancyTitle: Assistant Resident Services Manager
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
7d
Remote Project Manager
Cai World-wide —Cardiff
- Remote
- English
- Project management
- Bachelor's degree
1d
Regional Sales Manager
OrderYOYO —Cardiff
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
- Work from home
Quick apply
Automation Tester - 6-month Fixed Term Contract
Singer Instrument Co Ltd —Minehead
- From £45,000 a year
- Full-time
- Remote
- AWS
- Project management
- JavaScript
Automation Tester - 6-month Fixed Term Contract
Singer Instruments —Minehead
- From £45,000 a year
- Full-time
- Remote
- AWS
- Project management
- JavaScript
New Business Manager
Brakes —Cardiff
- Up to £48,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Communication skills
- Negotiation
- Employee discount
Quick apply
Software Engineer, Data Infrastructure & Acquisition - Cardiff, United Kingdom
Speechify —Cardiff
- Remote
- Doctoral degree
- Computer Science
- Master's degree
4d
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills

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Customer Service Agent

Equiniti -
Cardiff

Apply Now

Job details

Full-time
9 days ago

Benefits

Annual leave
Company pension
Work from home
Employee discount
Paid volunteer time
Referral programme

Qualifications

Customer service
Financial services

Full job description

Management Level

Lenvi is one of the UK’s leading providers of loan management platforms for the financial services sector. Our technology and expertise help lenders solve complex challenges, from attracting and retaining customers to managing risk and improving efficiency. We are redefining the future of lending through innovative technology, deep industry expertise, and customer centric solutions.

About the Role

Based right in the heart of Cardiff, you’ll be part of a friendly, customer-focused team helping people through key moments in their property ownership journey. Think of yourself as their go-to expert, someone who listens, solves problems, and makes things simple.

From answering questions about loans to guiding customers through important updates, you’ll be at the centre of it all.

What your working week looks like

We believe in balance! Here’s how your week will look:

Office days: Tuesday, Wednesday, Thursday
Work from home: Monday & Friday

Shift patterns:

Monday–Friday: 8am–8pm (rotational shifts)
Saturday: 9am–1pm
Sundays & Bank Holidays: closed

What You’ll Be Doing

No two days are the same—here’s a glimpse of your role:

Chat with customers via phone and email, answering queries about loans, payments, and account updates
Help with settlement quotes, correspondence, and personal detail amendments
Deliver fair, clear, and compliant solutions every time
Spot ways to improve processes and share your ideas
Stay on top of quality standards and performance goals
Work within guidelines while always putting the customer first

What We’re Looking For

We’re after someone who brings energy, empathy, and a can-do attitude:

Experience in customer service (financial services is a bonus!)
Confident communicator—whether on the phone or in writing
Quick learner who can grasp detailed information fast
Natural problem-solver with a customer-first mindset
Able to juggle priorities in a busy environment
Positive, proactive, and self-motivated

Why You’ll Love It Here

A supportive team that celebrates wins together
A role where you can make a real difference to customers’ lives
Opportunity to grow, learn, and develop your career
Flexibility to balance office collaboration with home comfort

When you join Lenvi, you’ll benefit from:

29 days’ annual leave plus bank holidays, with the option to buy more.
Up to 10% pension matching to help you save for the future.
A flexible benefits allowance you can use on extras such as tech, travel insurance, private medical cover, additional life assurance, holiday purchase, and employee discounts and cashback.
Access to a health and wellbeing platform with counselling, legal advice and wellbeing support.
Two paid volunteering days each year.
Learning and development opportunities to support your growth.
A Value Bonus scheme recognising colleagues who go above and beyond.
Discretionary bonus opportunities.
An employee referral scheme.

Ready to take the next step?
If you love helping people and thrive in a fast-paced environment, we’d love to hear from you. Apply now and start your journey with us!

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Apply Now

Refine Your Search

work at home jobs in cardiff

Customer Service Agent

Voice Actor - Freelance AI Trainer Project

Welsh Voice Actor - Freelance AI Trainer Project

Welsh Language Specialist - Freelance AI Trainer Project

Independent Travel Agent

VacancyTitle: Resident Services Associate

Motor Finance Account Manager (Dealers - Birmingham and South West)

Power Platform Consultant - Contract

Senior Financial Crime Investigator - Business Banking

Nutrition Science Adviser

Letting Agent

Technical Support Engineer

VacancyTitle: Assistant Resident Services Manager

Remote Project Manager

Regional Sales Manager

Automation Tester - 6-month Fixed Term Contract

Automation Tester - 6-month Fixed Term Contract

New Business Manager

Software Engineer, Data Infrastructure & Acquisition - Cardiff, United Kingdom

Technical Support Analyst

I want to receive the latest job alerts for work at home in cardiff

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