Work from home civil service Work, Jobs in Cardiff (with Salaries)

Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Customer service
- Financial services
- Annual leave
- Work from home
1d
Crown Court Clerk - Cardiff
HM Courts & Tribunal Service —Cardiff
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Annual leave
- Employee discount
2d
Operational Support Officer
HM Courts & Tribunal Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Annual leave
- Employee discount
8d
Operational Support Officer
HM Courts and Tribunals Service —Cardiff
- £25,582 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
8d
Kitchen Assistant - Bank
Hallmark Care Homes —Cardiff
- £13.45 an hour
- Call to connect
- Communication skills
- Negotiation
- Kitchen experience
- Employee discount
- Flexible schedule
5d
DWP Self Employment Income and Expense Review Agent - Executive Officer
Department for Work and Pensions —Treforest
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- In-person
- Annual leave
- Employee assistance programme
8d
Bank Housekeeping Assistant
Hallmark Care Homes —Cardiff
- £13.45 an hour
- Call to connect
- Employee discount
Kitchen Assistant
Hallmark Care Homes —Cardiff
- £13.45 an hour
- Full-time
- Communication skills
- Negotiation
- Kitchen experience
- Employee discount
- Flexible schedule
5d
HR Systems Officer
Welsh Parliament —Cardiff
- £26,690 - £30,503 a year
- Temporary
- Hybrid work
- Administrative experience
- Presentation skills
- Human resources
- Work from home
7d
Probation Service Officer - Gwent (Wales)
HM Prison & Probation Service —Ebbw Vale
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Cleaning Operative
ABM UK —Cardiff
- £13.45 an hour
- Weekend availability
- Communication skills
- Employee discount
Quick apply
Tribunal Administrative Officer
Intellectual Property Office —Newport
- £27,740 a year
- Full-time
- Administrative experience
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
7d
Asset Data Administrator
Valleys to Coast —Bridgend
- £25,947 a year
- Full-time
- Data analysis skills
- Analysis skills
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
12d
Bank Kitchen Assistant
Hallmark Care Homes —Cardiff
- £13.45 an hour
- Call to connect
- Communication skills
- Negotiation
- Kitchen experience
- Employee discount
- Flexible schedule
Nutrition Science Adviser
Food Standards Agency —Cardiff
- £34,955 - £37,151 a year
- Temporary
- Remote
- Presentation skills
- Communication skills
4d
Civils Operative
Edwards Diving Services —Pontypridd
- £14.00 - £16.50 an hour
- Full-time
- Management
- Maintenance
- Driving
Quick apply
6d
Asset and Energy Surveyor
Valleys to Coast —Bridgend
- £38,353 - £40,775 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Free parking
- Work from home
Quick apply
7d
Relief Security Officer
ABM UK —Cardiff
- £13.45 an hour
- Employee discount
Quick apply
Hospitality Services Manager
Hallmark Care Homes —Cardiff
- Full-time
- Hospitality
- Maintenance
- Hotel
- Employee discount
4d
Probation Officer - Cwm Taf Morgannwg
HM Prison & Probation Service —Bridgend
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount

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Customer Service Agent

Equiniti -
Cardiff

Apply Now

Job details

Full-time
1 day ago

Benefits

Annual leave
Company pension
Work from home
Employee discount
Paid volunteer time
Referral programme

Qualifications

Customer service
Financial services

Full job description

Management Level

Lenvi is one of the UK’s leading providers of loan management platforms for the financial services sector. Our technology and expertise help lenders solve complex challenges, from attracting and retaining customers to managing risk and improving efficiency. We are redefining the future of lending through innovative technology, deep industry expertise, and customer centric solutions.

About the Role

Based right in the heart of Cardiff, you’ll be part of a friendly, customer-focused team helping people through key moments in their property ownership journey. Think of yourself as their go-to expert, someone who listens, solves problems, and makes things simple.

From answering questions about loans to guiding customers through important updates, you’ll be at the centre of it all.

What your working week looks like

We believe in balance! Here’s how your week will look:

Office days: Tuesday, Wednesday, Thursday
Work from home: Monday & Friday

Shift patterns:

Monday–Friday: 8am–8pm (rotational shifts)
Saturday: 9am–1pm
Sundays & Bank Holidays: closed

What You’ll Be Doing

No two days are the same—here’s a glimpse of your role:

Chat with customers via phone and email, answering queries about loans, payments, and account updates
Help with settlement quotes, correspondence, and personal detail amendments
Deliver fair, clear, and compliant solutions every time
Spot ways to improve processes and share your ideas
Stay on top of quality standards and performance goals
Work within guidelines while always putting the customer first

What We’re Looking For

We’re after someone who brings energy, empathy, and a can-do attitude:

Experience in customer service (financial services is a bonus!)
Confident communicator—whether on the phone or in writing
Quick learner who can grasp detailed information fast
Natural problem-solver with a customer-first mindset
Able to juggle priorities in a busy environment
Positive, proactive, and self-motivated

Why You’ll Love It Here

A supportive team that celebrates wins together
A role where you can make a real difference to customers’ lives
Opportunity to grow, learn, and develop your career
Flexibility to balance office collaboration with home comfort

When you join Lenvi, you’ll benefit from:

29 days’ annual leave plus bank holidays, with the option to buy more.
Up to 10% pension matching to help you save for the future.
A flexible benefits allowance you can use on extras such as tech, travel insurance, private medical cover, additional life assurance, holiday purchase, and employee discounts and cashback.
Access to a health and wellbeing platform with counselling, legal advice and wellbeing support.
Two paid volunteering days each year.
Learning and development opportunities to support your growth.
A Value Bonus scheme recognising colleagues who go above and beyond.
Discretionary bonus opportunities.
An employee referral scheme.

Ready to take the next step?
If you love helping people and thrive in a fast-paced environment, we’d love to hear from you. Apply now and start your journey with us!

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Apply Now

Refine Your Search

work from home civil service jobs in cardiff

Customer Service Agent

Crown Court Clerk - Cardiff

Operational Support Officer

Operational Support Officer

Kitchen Assistant - Bank

DWP Self Employment Income and Expense Review Agent - Executive Officer

Bank Housekeeping Assistant

Kitchen Assistant

HR Systems Officer

Probation Service Officer - Gwent (Wales)

Cleaning Operative

Tribunal Administrative Officer

Asset Data Administrator

Bank Kitchen Assistant

Nutrition Science Adviser

Civils Operative

Asset and Energy Surveyor

Relief Security Officer

Hospitality Services Manager

Probation Officer - Cwm Taf Morgannwg

I want to receive the latest job alerts for work from home civil service in cardiff

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