Service consultant Work, Jobs in Cardonald, Glg (with Salaries)

Universal Banker
HSBC Global Services Limited —Glasgow
- From £28,800 a year
- Full-time
- Communication skills
- Banking
- Employee discount
1d
Assistant Psychologist - Specialist Children’s Services
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Full-time
- Research
- Experience working with children
- Bachelor's degree
- Annual leave
- Employee assistance programme
19h
Patient Services Team Lead - Outpatients
Elanic —Glasgow
- £35,000 a year
- Full-time
- Microsoft Outlook
- Hospital
- Administrative experience
- Employee discount
- Sick pay
Quick apply
2d
Senior Planning & Environmental Consultant
Cogeo Planning & Environmental Services Ltd —Glasgow
- £30,000 - £50,000 a year
- Part-time
- Data analysis skills
- Project management
- Budgeting
- Free parking
Quick apply
3d
Sales Rep (Direct Sales)
Let Property —Glasgow
- £45,000 - £75,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
10d
Advisory Consultant (Social Value)
AECOM —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Business development
Junior Clinical Fellow in OMFS
NHS Scotland —Glasgow
- £42,794 - £48,391 a year
- Weekend availability
7d
Patient Enquiry Handler - Bank
Nuffield Health —Glasgow
- £13.10 an hour
- Part-time
- Salesforce
- Administrative experience
- Continuous improvement
3d
Sales Consultant
Arnold Clark —Glasgow
- £40,000 - £45,000 a year
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d
Trainee Neurophysiology Clinical Scientist - Paediatric Neurophysiology Service
NHS Scotland —Glasgow
- £43,231 - £52,679 a year
- Full-time
- Hospital
- Bachelor's degree
- Paediatrics
- Annual leave
- Employee assistance programme
7d
OT Implementation Consultant
Natural Power —Glasgow
- £27,000 - £40,000 a year
- Monday to Friday
- Annual leave
- Employee assistance programme
Sales Consultant
The Watches of Switzerland Group —Glasgow
- Sales
- Communication skills
- Employee assistance programme
Cruise Consultant
Barrhead Travel —Glasgow
- Full-time
Customer Advisor
Boots —Glasgow
- £13.02 - £15.10 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
7h
Travel Sales Consultant
Trailfinders —Glasgow
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Senior Workday Integration Consultant
SD Worx —Glasgow
- Hybrid work
- English
- Analysis skills
- Human resources
- Flexible schedule
- Referral programme
Quick apply
Multidisciplinary Team Co-ordinator Diabetes & Endocrinology
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Full-time
- Hospital
- Writing skills
- Organisational skills
- Annual leave
- Employee assistance programme
OT Implementation Consultant
Fred. Olsen Ltd —Glasgow
- £27,500 - £40,000 a year
- Employee discount
Isuzu Truck Commercial Sales Executive
Pentagon Motor Group —Glasgow
- £42,000 a year
- Monday to Friday
- Customer service
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Retail Sales Consultant
ELEMIS —Glasgow
- Part-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4d

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Universal Banker

HSBC Global Services Limited -
Glasgow

Apply Now

Job details

Full-time
From £28,800 a year
1 day ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Client engagement
Customer support
Customer interaction
Communication skills
Banking

Full job description

What you'll do

As a Universal Banker, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Universal Bankers actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £28,800 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].

Apply Now

Refine Your Search

service consultant jobs in cardonald, glg

Universal Banker

Assistant Psychologist - Specialist Children’s Services

Patient Services Team Lead - Outpatients

Senior Planning & Environmental Consultant

Sales Rep (Direct Sales)

Advisory Consultant (Social Value)

Junior Clinical Fellow in OMFS

Patient Enquiry Handler - Bank

Sales Consultant

Trainee Neurophysiology Clinical Scientist - Paediatric Neurophysiology Service

OT Implementation Consultant

Sales Consultant

Cruise Consultant

Customer Advisor

Travel Sales Consultant

Senior Workday Integration Consultant

Multidisciplinary Team Co-ordinator Diabetes & Endocrinology

OT Implementation Consultant

Isuzu Truck Commercial Sales Executive

Retail Sales Consultant

I want to receive the latest job alerts for service consultant in cardonald, glg

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