Customer experience coordinator Work, Jobs in Carlisle, Cma (with Salaries)

Guest Experience & Events Coordinator
Rose Castle Company —Carlisle
- Up to £30,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
Quick apply
2d
Transport Coordinator
Gist Limited —Carlisle
- £29,000 a year
- Microsoft Excel
- Annual leave
- Employee assistance programme
System and Learning Support Assistant Coordinator - CMB2530e
Cumberland Council —Carlisle
- £28,598 - £29,540 a year
- Full-time
- Customer service
- Microsoft Office
Hire Controller
GAP Group —Carlisle
- Full-time
- Microsoft Outlook
- Sales
- Customer service
CONNECT Support Team (CST) Coordinator – Ticket Resolution (24/7)
Metropolitan Police —Newlands
- £37,510 - £48,021 a year
- 12 hour shift
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Work from home
22h
Transport Coordinator
Stobart —Carlisle
- £33,542 a year
- Full-time
- Microsoft Office
- Driving
- IT
- Annual leave
- Employee assistance programme
Quick apply
8d
CONNECT Support Team (CST) Administrator - Ticket Resolution (24/7)
Metropolitan Police —Newlands
- £33,219.00 - £42,871.80 a year
- 12 hour shift
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Work from home
2d
Finance Coordinator
Tullie House Museum & Art Gallery —Carlisle
- £28,496 - £29,958 a year
- Full-time
- In-person
- Sick pay
Quick apply
13d
Customer Service & Sales Coordinator
Carrs Billington Agriculture —Cumberland
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
7d
Summer Temp - Wedding Event Staff/Front of House
Hidden River Cabins —Carlisle
- From £12.71 an hour
- Temporary
- Serving
- Hospitality
- Bar
- Free parking
- Flexible schedule
Quick apply
3d
Housekeeper - Cumbria Outdoors - CMB2357e
Cumberland Council —Keswick
- £21,408 - £21,749 a year
- Weekend availability
- Relocation assistance

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customer experience coordinator jobs near carlisle, cma

Guest Experience & Events Coordinator

Rose Castle Company -
Carlisle

Quick apply

Job details

Full-time
Up to £30,000 a year
2 days ago

Benefits

Company events
Employee discount
On-site parking

Qualifications

Hospitality
Organisational skills
Front desk
Guest services
Time management

Full job description

Guest Experience & Events Coordinator

Rose Castle | Dalston, Cumbria
Full Time | Permanent

Host. Rest. Feast.

At Rose Castle, hospitality is about more than service.

Set within a historic castle surrounded by gardens, woodland and views across the Cumbrian countryside, Rose Castle welcomes wedding couples, retreat guests, corporate groups, families and visitors from around the world. Alongside this, we are proud to be home to the Rose Castle Foundation, whose work brings people together across divides to build peace and reconciliation.

We are looking for a warm, organised and people-focused Guest Experience & Events Coordinator to become an integral part of our team.

This is a wonderfully varied role, perfect for someone who enjoys creating memorable experiences, building relationships with guests and being at the heart of a busy hospitality operation.

No two days are ever the same. One day you may be welcoming wedding guests, the next supporting a leadership retreat, coordinating a private celebration or assisting with an exclusive-use stay.

The Role

As Guest Experience & Events Coordinator, you will help ensure every guest feels genuinely welcomed, cared for and valued from their first enquiry through to departure.

Working closely with the wider team, you will support guest services, weddings, retreats and events, whilst helping maintain the high standards of hospitality that define Rose Castle.

What You'll Be DoingGuest Experience

Welcoming guests to Rose Castle and ensuring a warm and personal arrival experience
Managing guest check-ins and departures
Assisting with guest enquiries, recommendations and special requests
Ensuring guest-facing areas are beautifully presented at all times
Creating thoughtful moments that leave a lasting impression

Events & Weddings

Supporting the delivery of weddings, retreats, celebrations and corporate events
Assisting with enquiries and event administration
Preparing function sheets and operational documents
Coordinating details between departments to ensure seamless delivery
Supporting events and evening functions when required

Administration & Coordination

Managing incoming emails and telephone enquiries
Supporting booking administration and guest communications
Maintaining accurate records and reporting
Assisting with scheduling, diaries and general office administration
Supporting rota coordination and operational planning

Team Collaboration

Working closely with housekeeping, food & beverage, kitchen and maintenance teams
Providing hands-on support across the estate when needed
Helping create a positive, collaborative and guest-focused culture
Acting as an ambassador for Rose Castle in every interaction

About You

You are someone who naturally enjoys looking after people and takes pride in delivering exceptional hospitality.

You may have experience within:

Hospitality
Guest Services
Weddings & Events
Hotel Reception
Administration
Customer Experience

Most importantly, you will be:

Warm and welcoming
Organised and detail-oriented
Professional and approachable
Adaptable and calm under pressure
A confident communicator
A genuine team player
Passionate about creating memorable experiences

Why Join Rose Castle?

This is an opportunity to become part of one of the UK's most distinctive hospitality destinations.

You'll work in a beautiful and inspiring setting, helping deliver weddings, retreats, celebrations and meaningful gatherings whilst being part of a team that genuinely cares about people.

At Rose Castle, hospitality is about creating spaces where people feel at home, where conversations matter and where memorable experiences are made.

Benefits

Competitive salary
Company events
On-site parking
Staff discounts
Opportunities for development and progression
A supportive and collaborative working environment

If you love hospitality, enjoy working with people and want to be part of something truly special, we'd love to hear from you.

Pay: Up to £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in carlisle, cma

Guest Experience & Events Coordinator

Transport Coordinator

System and Learning Support Assistant Coordinator - CMB2530e

Hire Controller

CONNECT Support Team (CST) Coordinator – Ticket Resolution (24/7)

Transport Coordinator

CONNECT Support Team (CST) Administrator - Ticket Resolution (24/7)

Finance Coordinator

Customer Service & Sales Coordinator

Summer Temp - Wedding Event Staff/Front of House

Housekeeper - Cumbria Outdoors - CMB2357e

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