Head of customer experience Work, Jobs in Carlisle (with Salaries)

Customer Adviser
Newcastle Building Society —Carlisle
- £25,469 - £28,026 a year
- Full-time
- Annual leave
- Employee assistance programme
13d
Assistant Manager
Bordo Lounge —Carlisle
- £33,200 - £37,000 a year
- Overtime
- Hospitality
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
Chief Executive (Head of Paid Service) - CMB2601e
Cumberland Council —Cumberland
- £188,227 a year
- Full-time
- Relocation assistance
6d
Warranty Administrator
Swansway Garages —Carlisle
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
10d
Retail, Commercial and Property Administrator
Carrs Billington Agriculture —Carlisle
- Full-time
- English
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant
Lindt Careers —Gretna
- Bar
- Analysis skills
- IT
13d
Warranty Administrator
Audi —Carlisle
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Enforcement Agent - Cumberland
Dukes Bailiffs Limited —Cumberland
- £28,500 - £100,000 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
- Health & wellbeing programme
- Flexitime
Quick apply
Income Manager (General Needs)
The Riverside Group —Carlisle
- £55,418.93 - £61,251.50 a year
- Full-time
- Analysis skills
- Human resources
- Communication skills
6d
Agricultural Machinery Warranty Controller
Carrs Billington Agriculture —Carlisle
- Full-time
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager
Go Low Carbon —Carlisle
- £27,000 - £80,000 a year
- Full-time
- Sales
- Salesforce
- English
Quick apply
Building Surveyor
Rand Associates Consultancy Services Ltd —Carlisle
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
SPAR Hutton Way - Retail Assistant
James Hall & Co Ltd —Carlisle
- Part-time
- Employee discount
- Life insurance
Quick apply
People / HR Advisor
Carrs Billington Agriculture —Carlisle
- Full-time
- Hybrid work
- English
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Alexander & Wilks Internal Sales Associate
Carlisle Brass —Carlisle
- £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Free parking
- Employee discount
Quick apply
20h
Customer Service Specialist
Hemiko —Rockcliffe
- £26,228 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
8d
Vehicle Technician - Carlisle Audi
Swansway Garages —Carlisle
- £35,000 - £45,000 a year
- Overtime
- Communication skills
- Employee assistance programme
- Employee discount
Starbucks Barista
OCO —Gretna
- £13.45 an hour
- Part-time
10d
Alexander & Wilks Internal Account Associate
ASSA ABLOY —Carlisle
- CRM software
- Sales
- English
6d
Parts Sales Executive - Carlisle TPS
Swansway Garages —Carlisle
- £30,000 a year
- Full-time
- IT
- Communication skills
- Employee stock purchase plan
- Employee assistance programme

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Customer Adviser

Newcastle Building Society -
Carlisle

Apply Now

Job details

Full-time
£25,469 - £28,026 a year
13 days ago

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Employee assistance programme
Gym membership
Paid volunteer time
Car scheme

Full job description

Job Posting Title

Customer Adviser

Salary Band

A1 £25,469 - £28,026

Job Description

About the role

Would you like to be part of a team who has won Best Regional Building Society for 9 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities.

Do you thrive in a face-to-face customer focused environment?

If so, our Customer Adviser role could be the perfect fit for you.

Utilising your outstanding people skills, you will be engaging with our customers on a daily basis, taking the time to listen and really understand their financial needs and goals.

Every day is different, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day!

But, amongst all of the busy day to day duties, taking the time to get the kettle on and have a cuppa with your colleagues is also very important to us!

The hours of work are 35 hours per week working Monday - Friday 9am - 5pm, plus Saturdays which are worked on a rota basis (typically until 12pm).

About You

Being great with people and building relationships with customers are top of your skills list.

Strong listening skills and the ability to empathise are equally as important.

A natural team player, you will enjoy working closely with your branch colleagues, ensuring as a team that you deliver an outstanding customer experience whilst supporting the needs of our Society.

We understand you may not have worked in financial services before, and that’s OK, but the desire to learn and develop new skills will be important to us as you flourish in your new role.

In return, we’ll provide you with a tailored 12 week training programme in one of dedicated training hubs, development conversations and opportunities to grow and progress your career with us.

About Us

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

Financial

Corporate bonus scheme (on target 5%, up to a maximum 10%)
Pension scheme (up to 9% employer contribution)
Annual performance related pay reviews
Colleague mortgage scheme
Electric car salary sacrifice scheme
Life assurance (4x salary) and income protection
Access to our financial advisers
Access to a range of high street and online discounts

Work/Life Balance

A 35 hour weekly contract
25 days’ annual leave + bank holidays (rises to 30 with length of service)
The option to buy and sell up to 5 days’ holiday
Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood

Health and Wellbeing

Access to a health cash plan through a Medicash scheme
Access to an employee assistance programme
Free onsite gym at our Cobalt head office and access to discounted gyms
Two paid volunteering days’ each year
Cycle to work scheme

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at [email protected]

Company:

Newcastle Building Society

Apply Now

Refine Your Search

head of customer experience jobs in carlisle

Customer Adviser

Assistant Manager

Chief Executive (Head of Paid Service) - CMB2601e

Warranty Administrator

Retail, Commercial and Property Administrator

Sales Assistant

Warranty Administrator

Enforcement Agent - Cumberland

Income Manager (General Needs)

Agricultural Machinery Warranty Controller

Business Development Manager

Building Surveyor

SPAR Hutton Way - Retail Assistant

People / HR Advisor

Alexander & Wilks Internal Sales Associate

Customer Service Specialist

Vehicle Technician - Carlisle Audi

Starbucks Barista

Alexander & Wilks Internal Account Associate

Parts Sales Executive - Carlisle TPS

I want to receive the latest job alerts for head of customer experience in carlisle

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