Salary Circa £110,000 per annum + £534 per month Car allowance + up to 15% Bonus + Private Medical Insurance
Location Pity Me, Durham, County Durham
This is a , full time vacancy that will close in 9 days at 23:59 BST.
About the role
Head of Intelligence
Working hours 37 Hours
Permanent
Salary Circa £110,000 per annum + £534 per month Car allowance + up to 15% Bonus + Private Medical Insurance
Location Pity Me, Durham/Hybrid working
About the Role
We're looking for a strategic and inspirational leader to join our IS Leadership Team as Head of Intelligence. This is a high-impact role that will play a key part in shaping the future direction of the organisation, driving transformation, and ensuring we make smarter, more informed decisions across the business.
The role sits at the heart of organisational change, leadership, innovation and the future adoption of AI across the organisation. While the role leads our Intelligence, Analytics and AI function, this is not a role that requires deep expertise in data science or analytics. We're looking for a leader first and foremost, someone who can set a vision, influence at executive level, build high-performing teams, and create the conditions for others to succeed.
You'll work closely with senior leaders to shape strategy, lead through change, and ensure technology, insight and innovation are aligned to organisational goals. A key part of the role will be helping to define and influence how AI is adopted across the business, identifying opportunities to create value, improve services and increase efficiency, while ensuring its use remains responsible, ethical and aligned to our values.
Leading a team of talented specialists, you'll champion innovation, foster collaboration, and help the organisation navigate an exciting period of technological evolution. This is an opportunity to leave a lasting impact on both the business and its future AI ambitions.
About You
We are looking for a credible and influential senior leader who thrives in complex environments and enjoys delivering change through people. You may have built your career in technology, digital, engineering, architecture, intelligence, systems or another technical discipline, but you don't need to come from a traditional data, analytics or AI background.
We're looking for someone who:
Has a proven track record of leading technical and multidisciplinary teams.
Is comfortable operating as part of a senior leadership team and influencing strategic direction.
Has successfully led organisational, cultural or technology change.
Can build strong relationships and bring people together around a common vision.
Understands how technology can create business value and is excited by the opportunities AI presents.
Is passionate about developing people, creating inclusive environments and empowering teams to perform at their best.
Most importantly, you'll be a leader who can see the bigger picture and someone who can help shape the organisation's future, guide its approach to emerging technologies, and ensure AI becomes a meaningful enabler of business success rather than simply a technology initiative.
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
Please note this role will require a DBS to be completed prior to employment
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
About us
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our ‘Tap Into’ benefits include:
Generous holiday entitlement starting at 28 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. There’s also the option to buy or sell holidays.
Company pension scheme, where we’ll double match your contributions up to an employer contribution of 11%.
Free access to local attractions.
A fantastic discount scheme, with savings on days out, shopping, travel and more.
Award winning ‘Living Well’ wellbeing support, including access to a digital GP service for you and your family members.
Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we’ll even pay for any relevant professional body subscription.
About us
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.
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Our values
Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.
Our values are:
Results Driven
We take responsibility for achieving excellent business results.
Ethical
We are open and honest and meet our commitments with a responsible approach to the environment and our communities.
Customer Focused
We aim to exceed the expectations of our internal and external customers.
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Innovative
We continuously strive for innovative and better ways to deliver our business.
One Team
We work together consistently, promoting co-operation, to achieve our corporate objectives.
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Colleague benefits
We’re the great company we are because of you – our people. As our way of saying thanks, you'll be eligible to some of our wide range of benefits and discounts to take advantage of.
To find out more about our benefits, see our benefits booklet attached to this advert.
Eyecare
Discounted Medicals
Employee Assistance Programme
Cycle2work
Buying & selling annual leave
Long service awards
Salary sacrifice car scheme
Computer
Loans
Award winning wellbeing site
NWG savings scheme
Company pension scheme
Pre-retirement workshops
Life assurance
Christmas savings club
Discounts & cashback offers
Qualification loan
Documents
Business Plan 2025-30 - Essex & Suffolk Water - DownloadBusiness Plan 2025-30 - Main Report - DownloadBusiness Plan 2025-30 - Northumbrian Water - DownloadRestore and Regenerate - Our Environment Strategy to 2050 - DownloadHead of Intelligence JD July 2026.docx - Download
