IT Manager
Competitive salary plus car allowance, dependent on qualifications and experience
Sibcas Ltd is a family-run business and a leading UK manufacturer and hirer of modular and relocatable accommodation. Operating throughout the UK, we support customers across the education, construction and infrastructure sectors. Our success is built on delivering high-quality solutions, investing in our people, continuously improving our operations, and developing trusted, long-term customer relationships.
We are seeking an experienced IT Manager to join the team at our Head Office in Bathgate. You will be responsible for the reliable day-to-day operation of SiBCAS' technology infrastructure, cyber security posture, and IT service delivery. Working closely with and reporting to the IT Director, the post-holder will manage a small IT team, oversee service desk performance, and take hands-on ownership of infrastructure, cloud environments, and security operations. The role plays a key part in delivering digital transformation projects as directed by the IT Director, taking projects from design through to implementation, and in maintaining the company's established cyber security standards and compliance obligations.
This is a hands-on management role requiring strong technical understanding, service delivery discipline, project coordination skills and the ability to work effectively with internal stakeholders, suppliers and technical staff.
What You'll Be Doing
IT Service Management & Infrastructure
- Manage the day-to-day performance of the company's on-premises server and network infrastructure, including routine monitoring, maintenance, patching, and capacity planning.
- Support the management of Azure, Microsoft 365, Dynamics, and Business Central environments, ensuring availability, performance, and security in line with organisational requirements.
- Own day-to-day service desk operations, overseeing incident management, request fulfilment, and end-user support across the organisation to ensure consistent service quality and minimal business disruption.
- Manage the company's mobile device estate and communications network, ensuring resilience, security, and performance of business-critical systems.
- Maintain and test the company's backup and recovery programme, ensuring RTO and RPO targets are met and recovery procedures are documented and rehearsed.
- Manage relationships with third-party technology vendors and support suppliers, ensuring service levels are met and escalations are handled effectively.
Cyber Security Operations & Compliance
- Maintain the company's cyber security posture in line with the frameworks and standards set by the IT Director, including Cyber Essentials Plus and ISO 27001 controls.
- Operate and monitor the security tooling estate, responding to alerts and escalating incidents as appropriate.
- Support the delivery of the Incident Response and IT Disaster Recovery programme, including contributing to policy reviews, running tabletop exercises, and delivering staff training and awareness activities.
- Assist in maintaining the Information Security policy suite, flagging required updates to the IT Director in response to operational changes or emerging threats.
- Support the preparation of compliance evidence and documentation for regulatory requirements, including Cyber Essentials Plus recertification and supplier / framework obligations.
- Contribute to quarterly cyber security reporting by providing operational metrics, incident data, and awareness programme updates.
Digital Transformation & Project Delivery
- Act as the primary delivery resource for digital transformation projects, taking ownership of implementation once strategy and scope have been defined by the IT Director.
- Manage project plans, timelines, and stakeholder communications for IT change programmes, ensuring delivery on time and within agreed parameters.
- Coordinate the migration from legacy bespoke applications to off-the-shelf solutions, managing technical implementation, user testing, and go-live activities.
- Support the rollout of automation and AI tooling initiatives as directed, including configuration, testing, and end-user enablement.
- Provide technical input to solution design and procurement exercises, evaluating options against business requirements and presenting recommendations to the IT Director.
- Produce project documentation including implementation plans, risk logs, post-implementation reviews, and handover materials.
Team Leadership & General
- Provide day-to-day line management and support to the IT team, including task allocation, performance monitoring, and first-line development conversations.
- Maintain up-to-date technical documentation for infrastructure, systems, and processes to support operational resilience and knowledge transfer.
- Stay current with relevant technology developments and feed insights to the IT Director to support strategic planning.
- Contribute to wider IT team projects and initiatives as required, supporting the IT Director in delivering the department's objectives.
This role will involve some travel throughout the UK and occasional flexibility outside standard working hours as the needs of the business require. A full UK driving licence is essential.
About You
You will be an experienced IT professional with strong leadership skills and a proven track record of developing and maintaining IT systems ideally within a construction, manufacturing, engineering or related environment.
Essential
- Experience as an IT Manager, Infrastructure Manager, Service Delivery Manager or senior technical leadership role
- Strong working knowledge of Microsoft Azure and Microsoft 365 administration and security
- Strong knowledge of Microsoft Dynamics or Business Central
- Experience managing IT service desk operations and supporting end users in a multi-site environment
- Practical experience with cyber security tooling, including endpoint protection, patch management, and security monitoring
- Familiarity with Cyber Essentials or Cyber Essentials Plus requirements and controls
- Proven ability to manage IT projects through to delivery, including planning, coordination, and stakeholder communication
- Experience providing line management or team leadership to technical staff
Desirable
- Relevant technical certifications such as Microsoft Azure Administrator (AZ-104), Microsoft 365 (MS-102), or equivalent
- Experience with Microsoft Dynamics or Business Central
- Exposure to ISO 27001 or Cyber Essentials Plus in an operational context
- A degree in Computer Science or a related qualification is desirable or equivalent experience
Skills & Competencies
- Technically capable and hands-on, with a strong grounding in infrastructure, cloud, and security operations
- Well-organised with the ability to manage multiple workstreams and competing priorities effectively
- Clear communicator, able to explain technical issues to non-technical colleagues and document work to a high standard
- Proactive and self-motivated, with a continuous improvement mindset and a keen eye for operational risk
- Collaborative team player who works well with both technical peers and business stakeholders
- Comfortable operating with a degree of autonomy while keeping the IT Director appropriately informed
What We Offer
- Competitive salary plus car allowance
- 31 days annual leave including public holidays, plus additional service days
- Opportunity to purchase up to an additional five days of annual leave
- Discounted gym membership
- Death in Service insurance
- Critical Health Insurance after two years' service
- Employee Assistance Programme
- Complimentary fruit, cereals, tea and coffee
- Ongoing professional development opportunities
- The opportunity to make a significant contribution to a successful and growing business
Hours of work are Monday to Friday, 8:30am to 5.00pm with a one-hour lunch break. Flexibility may be considered for the right candidate.
To apply for the above position, please apply online or alternatively send your CV to:
Human Resources Director
Sibcas Ltd
Easton Road
Bathgate
West Lothian
EH48 2SF
Benefits:
- Additional leave
- Company car
- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay
Work Location: In person
