Incident manager Work, Jobs in Carmarthen, Cmn (with Salaries)

Switchboard Manager
Hywel Dda University Health Board —Carmarthen
- £32,557 - £39,631 a year
- Full-time
- University
23h
Senior Communications Officer - Public Health
Hywel Dda University Health Board —Carmarthen
- £40,559 - £48,841 a year
- Full-time
- Hybrid work
- Leadership
2d
Assistant Patient Safety and Assurance Manager
Hywel Dda University Health Board —Carmarthen
- £50,129 - £57,365 a year
- Full-time
- English
- Project management
3d
PI & Counter Fraud Operations Manager
ERS Administration Services —Swansea
- Full-time
- Management
- Leadership
7d
IT Service Improvement Manager
ivolve Care and Support —Swansea
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- IT
- Referral programme
PI & Counter Fraud Operations Manager
IQUW Group —Swansea
- Full-time
- Management
- Leadership
7d
Groom/Yard Assistant
Coleg Sir Gâr and Coleg Ceredigion —Carmarthen
- £7,710 a year
- Part-time
- Organisational skills
- Free parking
- Annual leave
Quick apply
2d
Harbour Operative
Carmarthenshire County Council —Burry Port
- £14.32 - £14.78 an hour
- Full-time
- Communication skills
- Annual leave
- Employee discount
9d
PBS Lead Worker
Carmarthenshire County Council —Llanelli
- £14.82 - £16.90 an hour
- Temporary
- Annual leave
- Employee discount
Chronic Conditions Nurse
Kingsway Surgery —Swansea
- £40,559 - £48,841 a year
- Full-time
- Hybrid work
- Nursing
- Travel
- IT
- Employee discount
- Sick pay
Quick apply
8d
Software Developer (Ruby on Rails/React)
Scrumconnect Consulting —Swansea
- £75,000 a year
- Hybrid work
- DevOps
- Java
- AWS
- Annual leave
Relief Security Officer
ASEL —Swansea
- £12.71 - £15.00 an hour
- School
- Employee assistance programme
- Employee discount
Site Agent *
Cymru Quarry Group —Swansea
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
- Annual leave
- Employee assistance programme
Quick apply
7d
Groom/Yard Assistant Apprentice
Coleg Sir Gâr and Coleg Ceredigion —Carmarthen
- £13,669 a year
- Full-time
- University
- Driving
- Organisational skills
- Free parking
- Employee discount
Quick apply
7d
Senior Software Developer (Full Stack)
Scrumconnect Consulting —Swansea
- £70,000 a year
- Hybrid work
- Oracle
- DevOps
- Java
- Annual leave
Support Worker
Priority Childcare —Llanelli
- £13.45 - £13.75 an hour
- Weekend availability
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
Java Developer
Scrumconnect Consulting —Swansea
- £70,000 a year
- Hybrid work
- Azure
- Java
- AWS
14d
Plumber
DRS FM Services Ltd —Swansea
- £33,000 - £36,000 a year
- Overtime
- Customer service
- Maintenance
- Plumbing
- Annual leave
Quick apply
Relief Security Officer - Days 0700 to 1900 and Nights 1900 to 0700
Corps Security - CORPS —Swansea
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
10d
HGV Class 2 Driver / Drainage Engineer
MTS Cleansing Service —Brook
- £13.45 an hour
- Overtime
- Free parking
- Annual leave

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Switchboard Manager

Hywel Dda University Health Board -
Carmarthen

Apply Now

Job details

Full-time
£32,557 - £39,631 a year
23 hours ago

Qualifications

Welsh

Full job description

This is a fantastic opportunity to lead a vital frontline service and make a meaningful impact on patient experience and service delivery across the Health Board.

This post holder will play a central role in shaping and contributing to Health Board initiatives, service developments and organisational plans.

They will actively champion and embed continuous improvement approaches, with a focus on enhancing patient, service-user and staff experience. This includes identifying opportunities to streamline communication pathways, supporting digital transformation, and ensuring the switchboard service consistently meets evolving clinical and operational needs.

The Switchboard Manager will lead the delivery of a high-quality, responsive switchboard service across the Health Board, ensuring all internal and external calls are handled efficiently, professionally and with excellent customer care. You will oversee the day-to-day running of the service, ensuring appropriate staffing levels are in place and maintaining service continuity, including 24/7 cover where required.

You will use performance data and service insights to monitor standards, identify trends and drive continuous improvement, helping to enhance the efficiency, quality and responsiveness of the service. Working closely with Digital, Telecoms and operational teams, you will ensure systems and technologies are used effectively and support a reliable service, particularly during periods of high demand or major incidents.

As a visible and supportive leader, you will motivate and develop your team, fostering a positive and inclusive environment where staff feel valued and supported to deliver a patient-centred service. You will also build strong working relationships across clinical and non-clinical teams, ensuring the switchboard function supports operational priorities, critical communications and on-call arrangements.

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
Numerous mental health and learning disabilities services

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism, thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 02/07/26

Apply Now

Refine Your Search

incident manager jobs in carmarthen, cmn

Switchboard Manager

Senior Communications Officer - Public Health

Assistant Patient Safety and Assurance Manager

PI & Counter Fraud Operations Manager

IT Service Improvement Manager

PI & Counter Fraud Operations Manager

Groom/Yard Assistant

Harbour Operative

PBS Lead Worker

Chronic Conditions Nurse

Software Developer (Ruby on Rails/React)

Relief Security Officer

Site Agent *

Groom/Yard Assistant Apprentice

Senior Software Developer (Full Stack)

Support Worker

Java Developer

Plumber

Relief Security Officer - Days 0700 to 1900 and Nights 1900 to 0700

HGV Class 2 Driver / Drainage Engineer

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