collection agent Work, Jobs in carnforth, lan (with Salaries)

Field Collections Agent
Orbit Credit Services —Lancaster
- £28,665.02 - £35,265.00 a year
- Full-time
- Sales
- Military
- Driving
- Employee assistance programme
- Employee discount
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Financial services
- Communication skills
- Banking
3h
Collections Agent - no evenings/weekends!
Capita —Preston
- £25,155 a year
- Full-time
- Communication skills
- Employee discount
14d

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Field Collections Agent

Orbit Credit Services -
Lancaster

Apply Now

Job details

Full-time
£28,665.02 - £35,265.00 a year

Benefits

Discounted gym membership
Company events
Employee assistance programme
Employee discount
Flexible schedule
Referral programme

Qualifications

Driving Licence
Sales
Military
Driving
IT

Full job description

Lancaster, United Kingdom

Field Collections Agent

**Start date 13th April 2026**

Location: Within a 90-minute travel radius of your home (applicants must reside within Liverpool)

Salary: From £28,665.02 + £4,200 per annum car allowance + uncapped monthly bonus as a guide our current Field team earn monthly bonuses from £200-£400 Earnings Potential: Up to £35,265 per year (inclusive of car allowance) Hours: Flexible, 40 hours per week (including peak shifts) No Warrant Work Involved

Do you:

Hold a full UK driving licence and have access to a vehicle?
Prefer working independently, outdoors, and engaging with people face-to-face?
Value flexibility and autonomy in your schedule?

If that sounds like you — Orbit Credit Services has an excellent opportunity waiting.

About the Role

As a Field Collections Agent, you'll be the friendly face of Orbit, meeting customers at their homes to help them find a way forward with their finances. You’ll offer empathy, guidance, and practical solutions that make a real difference.

Your key responsibilities:

Visit customers to resolve outstanding arrears and discuss payment options
Handle accounts for both regulated and non-regulated clients. This will include reconnection visits
Accept payments, set up repayment plans, and re-engage customers with client services
Educate customers about the potential consequences of non-payment
Use an Orbit-supplied iPad to update account outcomes in real time

Candidates who have previously been successful in this role have come from a background in Sales, Military or Police.

Working Hours

We offer a 40-hour work week with a supportive approach to work-life balance. Your visits will be scheduled across the following operating window:

40 hours per week required, operating hours are Monday–Friday visiting between 8am–8pm Saturday 9am-1pm
10 of your 40 hours must be worked during prime hours. Prime hours are 4pm -8pm Monday to Friday and Saturday 9am-1pm.

Benefits

31 days holiday (incl. bank holidays + December shutdown)
Fuel card for business use
Referral Bonus Scheme
Uncapped monthly bonuses (£200–£400 typical)
Comprehensive 5-week induction programme
Ongoing training and professional development
Access to Medicash and Employee Assistance Programme

Requirements

Clear criminal record
No CCJs, IVAs, or bankruptcies in the last 6 years
Full driving licence (max 6 points), own car, and will require business insurance
Tech-savvy and comfortable working independently

Helping each and every customer to financial recovery

At Orbit, we've helped create tailor-made plans for thousands of people, taking their individual situation into account. We work with some of the UK's biggest utility companies. If you're finding it hard to keep up with your bills, Orbit can help. We pride ourselves in trying to understand what's going on in your world so we can find you the best solution.

Our Total Rewards Package for All Round Wellbeing

We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.

Holistic Wellness

Colleague Wellness - We're focused on your wellbeing and that means supporting you across all elements of it. This comes from our company sponsored team building events, on site events to form bonds with colleagues, Mental Health First Aid support, Webinars, Employee Assistance Program and more!
Healthcare

Healthcare - Take advantage of our healthcare options to help you stay well... Gym discounts, Eye Tests and discount offers on glasses, our Employee Assistance Programme and more.
Perks

Perks - Our Colleague Discount Programme includes Transport, Retail discounts and much more.
Career Path & Development

Career Progression comes from the fact we invest in our people's skills and ability. We support your individual development, offering regular training to ensure you have the best tools and knowledge for the job. We want to help you be ready for your next career move with us.
Awards & Recognition

Awards & Recognition - We will always recognise our people's contribution to what we achieve every day. That might be an informal on the spot reward or thank you or part of the formal awards and recognition we run throughout the year such as star of the month and our global President's Club.
Pay & Bonuses

Pay & Bonuses - Earn a competitive salary, with the opportunity to participate in fun team building incentives!

Our Values In Action

At Cabot, we care about making a meaningful impact on our people, our customers, and our communities. We believe diversity in all its forms brings different thinking styles and perspectives. That builds our creativity and ability to find a better way. It also enables us to understand the different communities that make up our society. The more we understand, the easier it is to deliver the right outcomes for our customers.

Inclusive Workplace

We are striving to be an inclusive and progressive organisation where everyone feels comfortable and enabled to be themselves at work. We value the diversity of thought that different backgrounds and cultures can bring as it makes us stronger. The more we understand each other, the easier it is to deliver the right outcomes for our consumers and to support each other. Prioritising inclusion and belonging improves collaboration and enhances people’s wellbeing; both of which are essential parts of supporting our colleagues, and in turn our business, to succeed.

Giving Back To Our Community

We give back by volunteering, and charity work, trying to make a positive impact on the communities, where we live and work and we are proud to do so.

Apply Now

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collection agent jobs in carnforth, lan

Field Collections Agent

Customer Banking Agent

Collections Agent - no evenings/weekends!

I want to receive the latest job alerts for collection agent in carnforth, lan

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Helping each and every customer to financial recovery

Our Total Rewards Package for All Round Wellbeing

Holistic Wellness

Healthcare

Perks

Career Path & Development

Awards & Recognition

Pay & Bonuses

Our Values In Action

Inclusive Workplace

Giving Back To Our Community

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