An exciting opportunity to join as Bar Manager, reporting to the Head of Food and Beverage, covers the responsibility of day-to-day management of the agreed standard of service for our new Maxis Bar venue. A hands-on customer facing role with proven operational knowledge.
This role takes care of maximising the profitability within the bar services and ensures budget risks are mitigated. You will be responsible to manage P&L to deliver a budget.
As well as financially, the manager must ensure that business deadlines and targets are met.
This role encourages, leads, develops and manages a high performing team to the agreed standards ensuring that guests receive service of the highest quality.
The key duties and responsibilities of this role include but are not limited to:
Team Leadership & Development
Recruiting, retaining, and training your team is critical to our business. Managing rotas, recruitment, and onboarding. Developing staff to deliver high standards of customer service.
Guest Experience & Quality Standards
Responsible for making sure the day-to-day operations run smoothly with a welcoming atmosphere. Collaborating with Supervisors to design drinks menus and ensuring excellent presentation. Handling guest feedback, monitoring online reviews, and responding proactively to any complaints.
Scottish Licensing & Compliance
Working in Scotland requires a thorough understanding of unique local regulations, ensuring our venues strictly comply with the Licensing (Scotland) Act, including monitoring mandatory Challenge 25 policies and adhering to permitted off-sale and on-sale alcohol hours.
Financial & Commercial Management
This role will drive revenue while keeping tight control over operational costs, managing departmental budgets, forecasting, and maximizing profit margins. Costing menus and closely monitoring the Gross Profit (GP) margin on all sales. Overseeing routine stocktakes, minimizing waste, and negotiating with local Scottish and national suppliers. Ensuring stock is stored correctly and rotated to maintain peak freshness.
Health & Safety
Ensuring the safety of both staff and guests is a daily priority. Ensuring strict adherence to music licenses, hygiene standards, HACCP (Hazard Analysis and Critical Control Points) records, and fire safety regulations.
Essential Skills and Behaviours
oProven operational knowledge, skills and experience in managing first class bar operations
oExcellent standard of literacy and numeracy
oProficient in using Microsoft Office
oProven experience in achieving P&L goals
oProven experience of management of bar teams
oManaging multiple workloads and shifting priorities
oExcellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels
oAchieving set, standards and operate to performance criteria; for example, health and safety, hygiene
oSelf-motivated and able to work on own initiative within a team environment
Desirable
oIOSH managing safely qualification
oWSET (wine & Spirit Education Trust)
oPersonal Licensee (Scotland)
oFirst Aid at Work Qualification
We expect our team members to demonstrate and lead by Our Values:
Customer Focused We listen, respond, and go above and beyond to exceed guest expectations, creating lasting impressions at every touch point whether on the course, in our dining spaces, attending events or overnight stays in our hotel, or enjoying our spa and leisure facilities.
Knowledge We encourage curiosity and continuous development, empowering our team with the knowledge and confidence to deliver outstanding service and guidance to every guest. Our team is committed to learning, growing and sharing knowledge with pride.
Integrity We take ownership of our actions, communicating openly, and supporting one another, we build a culture of trust that encourages doing the right thing consistently and upholding the highest professional and ethical standards.
Pace - We work with energy and awareness, supporting each other to deliver without compromising quality. We respond promptly to our colleagues and guests needs while maintaining the care and experience that they expect.
Professionalism - We take pride in how we present ourselves and how we support one another to maintain professionalism in our appearance, attitude, and actions, upholding high standards that reflect the quality of our service and the expectations of our colleagues and guests.
Together - We value every role and every contribution, working collaboratively across all areas of our business to support each other to deliver a cohesive and effortless guest journey. Our shared commitment ensures every experience feels connected, refined, and exceptional.
