Services operations program manager Work, Jobs in Carrickfergus, Nir (with Salaries)

Services Operations Program Manager
Ciena —Belfast
- Full-time
- PMP
- Engineering
- ERP systems
Program Manager (Vice President)
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- PMP
- Analysis skills
- Employee assistance programme
- Employee discount
Senior Supply Chain Manager
Danesi Leathercraft Group —Bangor
- £5,600 - £7,000 a month
- Full-time
- ERP systems
- Analysis skills
- Bachelor's degree
Quick apply
Financial Investigator
HM Revenue and Customs —Belfast
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
2d
Home Manager
Healthcare Ireland Group —Belfast
- £64,000 a year
- Full-time
- Nursing home
- Care plans
- Leadership
- Free parking
- Annual leave
Quick apply
7d
Digital Program Manager
Thales —Belfast
- Full-time
- CRM software
- Salesforce
- IT
- Annual leave
- Employee discount
Operations Director
Macklin Care Homes —Belfast
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Senior Account Manager
Income Growth Solutions Ltd —Belfast
- £3,800 - £5,200 a month
- Full-time
- Marketing
- Microsoft Office
- Business development
Quick apply
Maintenance Manager
Hilton Belfast —Belfast
- Full-time
- Hospitality
- Computer literacy
- Hotel
- Employee discount
- Referral programme
Quick apply
7d
Practice Manager (23364)
Barnardo's —Belfast
- £47,071 - £49,725 a year
- Full-time
- Hybrid work
- Management
- Travel
- Leadership
- Annual leave
- Work from home
1d
Scheduling Buyer
CDE Group —Belfast
- Full-time
- Hybrid work
- Microsoft Office
- Business
- Free parking
- Annual leave
Quick apply
7d
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Belfast
- Weekend availability
- Oracle
- Salesforce
- English
Transaction Manager
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Employee discount
9d
Senior Contracts Manager
Thales —Belfast
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Manager | 39hrs per week | Dunmisk - West Belfast
Praxis Care —Belfast
- £36,727.08 - £40,539.72 a year
- Full-time
- Nursing
- Management
- Driving
- Annual leave
- Employee discount
Quick apply
8d
Global Headcount Management Business Associate – Business Execution - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
- Employee assistance programme
- Employee discount
Account Manager
Expeditors —Newtownabbey
- Full-time
- CRM software
- Microsoft Office
- Business development
- Employee stock purchase plan
- Life insurance
Quick apply
Business Disruption Risk & Enterprise Resilience Manager
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
- Employee assistance programme
- Employee discount
1h
Warehouse Team Manager
Alliance Healthcare —Belfast
- £36,000 - £38,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Management
Managing Director
Macklin Care Homes —Belfast
- Full-time
- Analysis skills
- Business
- Communication skills
- Free parking
- Annual leave
Quick apply

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Services Operations Program Manager

Ciena -
Belfast

Apply Now

Job details

Full-time

Qualifications

PMP
Engineering
ERP systems
Logistics
English
Master's degree
Bachelor's degree
Supply chain management
Telecommunication

Full job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Service Operations Program Manager

This role sits at the center of how Ciena delivers reliable, high‑performance networking solutions to customers worldwide. It focuses on strengthening service operations processes that directly impact product quality, cost, and lifecycle efficiency. The position partners closely with engineering, service teams, and global partners to enable scalable, data‑driven service execution across advanced optical and routing platforms.

How you will make an impact:

Lead cross‑functional project management efforts with Service Operations teams, global service partners, and engineering organizations to resolve complex process issues.
Optimize end‑to‑end service lifecycle execution for Ciena products, from introduction through sustainment.
Deliver service enablement, New Product Introduction (NPI), service ramp, and continuous improvement initiatives in partnership with engineering teams.
Drive initiatives that improve service performance through cost reduction, aging inventory recovery, scrap reduction, and cycle‑time improvement.
Define, manage, and report operational performance metrics to identify trends and improvement opportunities.
Apply lean methodologies to identify and implement continuous improvement initiatives within Service Operations.
Develop data‑driven analytics to identify systemic issues, recommend corrective actions, and implement sustainable solutions.

The must haves:

Education: Bachelor’s degree in Engineering (Electrical, Electronics, Industrial), Supply Chain Management, or a related technical field.
Experience: 10+ years of experience in product manufacturing or process engineering within high‑technology, telecommunications, networking, or complex electronics environments.
Demonstrated management of complex projects from concept through execution, resulting in measurable operational improvements.
Application of manufacturing or repair process knowledge, including process optimization, logistics, and quality control methodologies.
Utilization of product lifecycle management (PLM) tools and enterprise resource planning (ERP) systems.
Ability to collaborate and drive alignment across global, cross‑functional teams in a fast‑paced environment.
Willingness to travel occasionally to service partners and internal sites to support critical initiatives, with fluency in English.

Nice to haves:

Education: Master’s degree in a related engineering discipline.
Background in telecommunications hardware manufacturing or service environments.
Application of Design for Manufacturability (DFM), Design for Assembly (DFA), and serviceability principles.
Lean, Six Sigma, or 8D problem‑solving methodologies.
Advanced analytical, problem‑solving, and decision‑making capabilities.
Certifications: PMP certification or a comparable project management qualification.

#LI-ST

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply Now

Refine Your Search

services operations program manager jobs in carrickfergus, nir

Services Operations Program Manager

Program Manager (Vice President)

Senior Supply Chain Manager

Financial Investigator

Home Manager

Digital Program Manager

Operations Director

Senior Account Manager

Maintenance Manager

Practice Manager (23364)

Scheduling Buyer

Delivery Partner Manager, UK/IE Delivery Partner Managers

Transaction Manager

Senior Contracts Manager

Manager | 39hrs per week | Dunmisk - West Belfast

Global Headcount Management Business Associate – Business Execution - Assistant Vice President

Account Manager

Business Disruption Risk & Enterprise Resilience Manager

Warehouse Team Manager

Managing Director

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