Cost manager Work, Jobs in Carshalton, Gtl (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
19h
Store Manager
Aldi —London
- Up to £69,000 a year
- Annual leave
Project Manager
Formula 1 —Biggin Hill
- Full-time
- Project management
- Organisational skills
- IT
- Store discount
- Annual leave
Assistant Manager / Manager, Capital Projects Cost Consultant, Infrastructure & Real Estate
Deloitte —London
- Hybrid work
- Analysis skills
- Travel
- Contracts
Cost Manager
Rider Levett Bucknall —London
- Full-time
- Hybrid work
- Contracts
- Gym membership
Quick apply
13d
Operations Manager - Autonomous Vehicles
AV Operations Ltd —Hammersmith
- £65,000 - £70,000 a year
- Full-time
- Analysis skills
- In-person
- AI
Quick apply
4d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
7d
Visitor Operations & Experience Manager
National Trust —London
- £39,936 a year
- Weekend availability
- Customer service
- In-person
- Leadership
- Free parking
- Employee assistance programme
1d
Area Service Manager
Sanctuary Supported Living —London
- £59,991 - £62,848 a year
- Full-time
- Travel
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
6d
Area Manager UK
Vilgain s.r.o. —London
- Full-time
- Hybrid work
- Merchandising
- Travel
- Retail management
- Employee discount
Quick apply
Senior Facilities Manager (Branches), North London & East Anglia
National Westminster Bank PLC —London
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
7d
Senior Logistics and Operations Manager
Indutex Industrial Solutions —London
- £5,800 - £7,600 a month
- Full-time
- Management
- ERP systems
- English
Quick apply
10d
Consultant/ Senior Project Manager - Project & Cost Management
Norman Rourke Pryme —London
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Contracts
Quick apply
Build to Rent - General Manager
Sable Capital —London
- £60,000 - £70,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
5d
Programme Manager - Global Talent Visa
Founders Forum Group —London
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Presentation skills
- Work from home
- Employee discount
Quick apply
3d
Area Manager- bread&truffle.
Bread & Truffle —London
- £45,000 - £48,000 a year
- Part-time
- Hospitality
- Management
- Customer service
- Store discount
- Employee discount
Quick apply
4d
Events Manager
BioPhorum —London
- Full-time
- Remote
- Travel
- Organisational skills
Quick apply
Assistant Store Manager
Aldi —London
- £38,525 - £45,420 a year
- Management
- Time management
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Up to £90,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Part time People Advisor
John Whitgift Foundation —Croydon
- Up to £45,000 a year
- Part-time
- Hybrid work
- No degree
- Human resources
- Data entry
- Health & wellbeing programme
- Work from home
Quick apply
6d

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
19 hours ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

cost manager jobs in carshalton, gtl

Customer Service Manager

Store Manager

Project Manager

Assistant Manager / Manager, Capital Projects Cost Consultant, Infrastructure & Real Estate

Cost Manager

Operations Manager - Autonomous Vehicles

Customer Experience Manager

Visitor Operations & Experience Manager

Area Service Manager

Area Manager UK

Senior Facilities Manager (Branches), North London & East Anglia

Senior Logistics and Operations Manager

Consultant/ Senior Project Manager - Project & Cost Management

Build to Rent - General Manager

Programme Manager - Global Talent Visa

Area Manager- bread&truffle.

Events Manager

Assistant Store Manager

Data Enrichment Manager

Part time People Advisor

I want to receive the latest job alerts for cost manager in carshalton, gtl

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