Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.
Maintenance Caretaker
New Court, Lansdown Road, Cheltenham, GL50 2JG
£13.40 per hour
35 hours per week
Sanctuary Supported Living is delighted to be recruiting for a Maintenance Caretaker at our Private Retirement service, New Court, Cheltenham.
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.
And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
The role of Maintenance Caretaker will include:
- Maintain a safe and tidy environment by carrying out general maintenance, including caretaking and basic repairs in communal areas and apartments.
- Provide a maintenance service tailored to residents’ needs, including quotes, progress updates, and advice.
- Ensure all work meets company policies, complies with relevant regulations and KPI standards.
- Identify and report maintenance issues, hazards, and faults, and support regular health and safety checks.
- Build positive relationships with residents, resolve service issues, and handle or escalate complaints as needed.
- Use and store materials and equipment safely, following health and safety regulations.
- Manage stock and order supplies to ensure materials are available and costs are controlled.
- Keep accurate records and follow administrative procedures to meet compliance with general legislations.
- Support, as appropriate, special programmes and projects aligned with the organisation’s goals.
Skills and experiences:
- Experience in a similar role including working knowledge of undertaking general caretaking and maintenance duties, identifying and/or carrying out repairs is essential
- Some experience of providing quotations for maintenance services
- Some experience in operating hand tools and light machinery
- Working knowledge of health and safety requirements such as (COSHH) guidelines and some knowledge of using safe manual handing techniques including practical experience of carrying out risk assessments
- Some experience in interpreting written instructions and maintaining simple written records with a good understanding of written and spoken English and a competent level of numeracy and literacy. A Literacy and numeracy equivalent to at least GCSE Grade C English and Maths or above is desirable
- Good communication skills, interpersonal, email and internet communications and customer care skills
- Level 2 Diploma in a relevant trade or knowledge and skill at an equivalent level and/or a Qualification or certification in Health and Safety e.g. Construction Skills Certification Scheme (CSCS), Health and Safety passport scheme is desirable
Ready to join us?
As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:
- 28 days annual leave (including public holidays) pro rata
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don't forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.
