Technical advisor Work, Jobs in Castle Bromwich, Wmd (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
Technical Trainer (Solar, Battery Storage & more)
SolaX Power UK Ltd —Atherstone
- From £40,000 a year
- Full-time
- IT
- Communication skills
- Teaching
- Free parking
- Flexitime
Quick apply
11d
Plant Hire Technical Support Advisor
SunbeltRentals —Solihull
- Monday to Friday
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
Field Service Technician - Birmingham (6 Month Fixed-Term Contract)
Focal Systems —Birmingham
- £17 an hour
- Weekend availability
- Travel
- Power tools
- Communication skills
- Annual leave
Quick apply
Trainee 3D Printer Technician & Customer Support Advisor
3D Prima Technology UK Ltd —Coalville
- £24,785 a year
- Overtime
- Customer service
- Microsoft Office
- Driving
- Free parking
- Employee discount
Quick apply
9d
Sales Specialist Lead - Modern Workplace (MDL & JML Services)
Cameo —Leicester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Free parking
Quick apply
Proceedings Support Unit (PSU) Specialist
Independent Office for Police Conduct —Birmingham
- £41,878 a year
- Hybrid work
- Analysis skills
- Negotiation
- Time management
- Annual leave
- Employee assistance programme
1d
Senior Research Engineer
The Manufacturing Technology Centre —Coventry
- £50,000 - £60,000 a year
- Full-time
- Computer Science
- Master's degree
- Presentation skills
Quick apply
HR Advisor, HR Advisory Services, 12 month FTC/Secondment
Deloitte —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Sick pay
Vehicle Technical Advisor – Military Vehicles
NP Aerospace Limited —Coventry
- £35,000 - £45,000 a year
- Full-time
- Military
- Microsoft Office
- Driving
- Annual leave
- Flexible schedule
Lead Investigator - Birmingham
Independent Office for Police Conduct —Birmingham
- £37,596 a year
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
7d
Head of Driver Policy (job-share)
Driver and Vehicle Standards Agency —Birmingham
- £69,501 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
10d
Inside Sales - Telesales - Birmingham ICS Cool Energy Ltd
Trane Technologies —Birmingham
- Full-time
- Sales
- Microsoft Office
- HVAC
Deputy Legionella & Water Hygiene Subject Matter Expert (SME)
Department for Work and Pensions —Birmingham
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Engineering
- System design
- Analysis skills
- Annual leave
- Employee assistance programme
10d
Contract Sales Advisor
Graham Plumbers Merchant —Washwood Heath
- £28,000 - £30,000 a year
- Full-time
- Sales
- Plumbing
- Organisational skills
- Free parking
- Profit sharing
Quick apply
1d
Senior Technical Architect
Department for Work and Pensions —Birmingham
- £57,946 - £83,917 a year
- Overtime
- Hybrid work
- Presentation skills
- APIs
- Leadership
- Annual leave
- Employee assistance programme
Vehicle Technical Advisor – Military Vehicles
NP Aerospace —Coventry
- £35,000 - £45,000 a year
- Full-time
- Military
- Microsoft Office
- Driving
- Annual leave
- Flexible schedule
Chiller Engineer
Mitsubishi Electric —Birmingham
- £45,000 - £50,000 a year
- Full-time
- Maintenance
- Microsoft Office
- HVAC
- Free parking
- Employee assistance programme
Quick apply
9d
Asset Experience Associate
NAA-Jones Lang LaSalle Resources —Birmingham
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
ICT Support Engineer
Independent Office for Police Conduct —Birmingham
- £34,067 a year
- Hybrid work
- Azure
- Management
- Microsoft Office
- Annual leave
- Employee assistance programme
1d

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Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical advisor jobs in castle bromwich, wmd

Technical Support Advisor

Technical Trainer (Solar, Battery Storage & more)

Plant Hire Technical Support Advisor

Field Service Technician - Birmingham (6 Month Fixed-Term Contract)

Trainee 3D Printer Technician & Customer Support Advisor

Sales Specialist Lead - Modern Workplace (MDL & JML Services)

Proceedings Support Unit (PSU) Specialist

Senior Research Engineer

HR Advisor, HR Advisory Services, 12 month FTC/Secondment

Vehicle Technical Advisor – Military Vehicles

Lead Investigator - Birmingham

Head of Driver Policy (job-share)

Inside Sales - Telesales - Birmingham ICS Cool Energy Ltd

Deputy Legionella & Water Hygiene Subject Matter Expert (SME)

Contract Sales Advisor

Senior Technical Architect

Vehicle Technical Advisor – Military Vehicles

Chiller Engineer

Asset Experience Associate

ICT Support Engineer

I want to receive the latest job alerts for technical advisor in castle bromwich, wmd

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