2nd line support Work, Jobs in castle donington, eng (with Salaries)

2nd Line IT Technician
Sygnature Discovery —Nottingham
- Full-time
- Microsoft Access
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Second Line Analyst
Computacenter —Nottingham
- Azure
- AWS
- Organisational skills
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Service Desk Analyst
PA Housing —Leicester
- £34,140 - £35,590 a year
- Call to connect
- Hybrid work
- Azure
- Microsoft Office
- Annual leave
- Employee discount
5d
IT Support Technician
Elevate Technology Group —Derby
- £25,000 - £30,000 a year
- Azure
- Windows
- Microsoft Office
Test Analyst
NEXT —Leicester
- From £34,214 a year
- Full-time
- Azure
- SQL
- APIs
- Free parking
- Employee discount
3d
IT Support Technician
Crown Couriers —Tamworth
- £30,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Store discount
Quick apply
IT Service Desk Engineer Apprentice
QA Apprenticeships —Mansfield
- £19,000 a year
- Full-time
- No experience needed
- Windows
- IT
- Free parking
- Annual leave
Engineering Systems Support Engineer
JCB —Rocester
- Full-time
- Engineering
- Gym membership
ERP Specialist
Brush Group —Loughborough
- Hybrid work
- SQL
- Software development
- Employee assistance programme
- Life insurance
eCommerce Data Analyst
NEXT —Leicester
- £42,000 - £52,000 a year
- Full-time
- Sales
- Business
- Free parking
- Employee discount
ICT End User Services Engineer
Hinckley & Bosworth Borough Council —Melton Mowbray
- £33,699 - £38,220 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- SQL
- Relocation assistance
- Annual leave
Quick apply
Developer
NEXT —Leicester
- £42,100 - £48,800 a year
- Full-time
- Azure
- Analysis skills
- APIs
- Free parking
- Employee discount
Senior Security Analyst
NEXT —Leicester
- £57,400 - £73,200 a year
- Call to connect
- Azure
- AWS
- Analysis skills
- Free parking
- Employee discount
10d
Developer / Senior Developer
NEXT —Leicester
- £40,800 - £53,800 a year
- Full-time
- Azure
- Analysis skills
- JavaScript
- Free parking
- Employee discount
Lead Product Owner
NEXT —Leicester
- £61,000 - £67,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Agile
- Free parking
- Employee discount
Senior Developer
NEXT —Leicester
- £51,400 - £59,400 a year
- Full-time
- Azure
- Analysis skills
- JavaScript
- Free parking
- Employee discount
9d
IT Infrastructure Technician
Villeroy & Boch —Armitage
- Full-time
- Customer service
- English
- Communication skills
Senior Test Analyst
NEXT —Leicester
- £43,700 - £51,400 a year
- Full-time
- Azure
- Scripting
- APIs
- Free parking
- Employee discount
Security Pen Tester / Senior Security Pen Tester
NEXT —Leicester
- £42,800 - £72,500 a year
- Full-time
- Azure
- AWS
- Communication skills
- Free parking
- Employee discount

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2nd Line IT Technician

Sygnature Discovery -
Nottingham

Quick apply

Job details

Full-time
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Life insurance

Qualifications

Microsoft Access
Operating systems
Microsoft Office
Analysis skills
IT
Linux
Active Directory

Full job description

About Sygnature Discovery

At Sygnature Discovery, we create exceptional scientific outcomes. For our customers, who bring life-changing medicines to patients; and for our people, who help make this possible.

We’re 700+ scientists from over 50 countries, working as one across Europe and North America. With no competing internal programs, we offer total confidentiality and commitment.

Over the past 20 years, we’ve earned a track record of real impact: 60+ advanced candidates, 200+ patents filed, 200+ active projects. Over 90% of our customers choose to stay with us – from biotechs racing to clinic to pharma companies that need specialised expertise for targeted challenges.

About the role:

We are looking for an experienced IT professional to join our IT Department here at Sygnature Discovery.

As a 2nd Line IT Technician, you will play a vital part in delivering high-quality IT support across the business, supporting all aspects of IT Technology for end users and computers. As a 2nd Line IT Technician, you will act as an escalation point for 1st line support, helping to resolve more complex issues whilst providing guidance and mentoring to help develop the wider team's skills and capabilities.

Please note that this is a full-time onsite position based at our headquarters in Nottingham.

Role Responsibilities:

Provide general end user and computer support across scientific and business areas.
Conduct rigorous troubleshooting and diagnosis for system issues, implementing effective solutions to maintain operational continuity.
Respond to security incidents and investigations as required with leadership from the Security team.
Vulnerability scanning and proactive remediation as required with leadership from the Security team.
Lead the efficient and robust computer build processes for new hardware.
Contribute to end user training via various formats including written guides, video resources and in person training.
Create and manage external user accounts required for remote access such as Egnyte (Cloud file storage) collaboration folders. Including Access Controls, folder creation, and management of file stores.
Oversee and manage users, computers, and groups in Active Directory (AD) and Microsoft 365 to ensure secure and efficient access control.

Skills & Qualifications:

Technical training with Certification, or relevant experience is required.
Experience managing and supporting users and computers in a business setting, Active Directory, Office 365 and a range of operating systems and applications.
Good working knowledge of Microsoft and Linux operating systems.
Good awareness of IT and Data security requirements and best practises.
Logical thinking with good prioritisation, analytical and critical thinking skills.
CompTIA Core Skill qualifications are desirable.
Microsoft Desktop Administrator Associate certification is desirable.

Benefits

25 days annual leave (plus bank holidays)
Private Medical Insurance
️ Life Insurance
Employee Assistance Programme
️ Enhanced Family Friendly Policies
Sygnature Group Pension Scheme
1 paid volunteer day per year

Please note: This advert may close early if we receive a high volume of applications. We encourage you to submit your application as soon as possible to avoid missing out on this opportunity.

Quick apply

Refine Your Search

2nd line support jobs in castle donington, eng

2nd Line IT Technician

Second Line Analyst

IT Operations Support Analyst

Service Desk Analyst

IT Support Technician

Test Analyst

IT Support Technician

IT Service Desk Engineer Apprentice

Engineering Systems Support Engineer

ERP Specialist

eCommerce Data Analyst

ICT End User Services Engineer

Developer

Senior Security Analyst

Developer / Senior Developer

Lead Product Owner

Senior Developer

IT Infrastructure Technician

Senior Test Analyst

Security Pen Tester / Senior Security Pen Tester

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