Senior service associate Work, Jobs in Castleford (with Salaries)

Senior Resident Service Associate - Mercer West Madison East, Leeds
Savills Management Resources —Leeds
- Social media management
- Customer service
- IT
- Employee discount
6h
Associate Business Analyst
EtioGlobal —Sheffield
- £500 a day
- Analysis skills
- No degree
- Agile
8d
Regulatory Compliance Associate
GoCardless —Leeds
- £46,400 - £69,600 a year
- Communication skills
1d
Employment Associate/Senior Associate
Gateley —Leeds
- Annual leave
- Employee assistance programme
Senior Associate - Corporate
DWF —Leeds
- Full-time
Contract Support Associate
CBRE —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Senior Associate, Insolvency
Alvarez & Marsal —Leeds
- Hybrid work
- Business development
Real Estate Associate/Senior Associate
Irwin Mitchell —Leeds
3d
Associate/Senior Associate
Shoosmiths —Leeds
- Financial services
Sales Executive – hospitality, VIP guest services, events, concierge (Associate II - Sales Support)
UST Global —Leeds
- Hospitality
- Sales
- Communication skills
Sr. HR Manager
Amazon UK Services Ltd. —Wakefield
- Full-time
- Microsoft Office
- Master's degree
- Travel
Head of Estates Portfolio Management Office
University of Sheffield —Sheffield
- £61,759 - £80,524 a year
- Full-time
- Hybrid work
- Project management
- University
- Mentoring
- Annual leave
- Employee discount
Safeguarding, DoLS & Mental Health Co-ordinator - York
Brainkind —York
- £25,731 - £31,500 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
6d
Senior Associate - Advisory
Capsticks Solicitors LLP —Leeds
- Full-time
- Hybrid work
Quick apply
Senior Project Manager
Tait —Pontefract
- Full-time
- Engineering
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Associate / Senior Associate - Banking
Hill Dickinson LLP —Leeds
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Senior Associate, Insolvency
Alvarez and Marsal —Leeds
- Full-time
- Hybrid work
- Business development
Head of Contracts-Special Projects
Leeds Teaching Hospitals NHS Trust —Leeds
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Travel
- Contracts
- Communication skills
- Annual leave
- Employee discount
13d
Senior Project Coordinator
Fortrea —Leeds
- Full-time
- Mentoring
- Leadership
14d
Associate / Director – Office Agency
JLL —Leeds
- Business development
- Leadership
- Communication skills

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Senior Resident Service Associate - Mercer West Madison East, Leeds

Savills Management Resources -
Leeds

Apply Now

Job details

6 hours ago

Benefits

Employee discount

Qualifications

Social media management
Customer service
CCTV
SIA
IT

Full job description

Purpose of the Role

To provide on-site property management services to a build to rent development.

Responsible for the delivery of a first-class customer experience along with the team who will be responsible for all front of house services including administration, compliance, events, liaising with all residents, visitors and the wider local community.

Building effective relationships with our residents will enhance the community spirit and everything that we deliver should be done so with our residents at the forefront of our minds, as the Resident Services Assistant it will be your responsibility to drive exceptional service at all times.

Key Responsibilities

Provide support to the General Manager in the running of building
Provide first class customer service to residents, being the first point of for all residents complaints.
Quality control of amenity spaces and apartments, ensuring they are well presented at all times.
Organising and hosting monthly residents' events and initiatives, to enhance the community feel of the scheme.
Engaging with residents and facilitation of any resident-lead events as well as quarterly meet and greets.
Manage out of hours incidents and emergencies where applicable
Management of amenity space hiring
Responding to rental enquiries, scheduling and conducting scheme tours/viewings and agreeing offers
Completing all applicant vetting in line with Savills procedures
Ensuring marketing portals remain up to date at all times
Organising and running tenant services via third parties and in-house
Ensuring up to date resident communication via various channels including social media
Seeking special offers and discounts for residents from local businesses
Creating a community feel through communication, events and innovations
To act as first point of call for residents to report maintenance issues
Co-ordinating all contractor appointments, both third party and in-house, including defect warranty repairs, logging issues in order that required service levels are attained
Organising minor works between tenancies to maintain first class presentation of apartments
Completing check in and check out reports; determining deposit returns
Carrying out mid-term inspections
Arrears chasing and reporting
Work alongside the General Manager to ensure H&S statutory requirements are meet across the development
Any other requests for business needs adhoc.

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time

Skills, Knowledge and Experience

Strong customer service ethic / background
Positive, can-do attitude
Common sense approach
Ability to think on their feet and make considered decisions
Outgoing, warm and friendly personality
Organised, meticulous, tenacious
Excellent written and spoken etiquette
IT literate and social media savvy
Experience in undertaking viewings would be an advantage
SIA CCTV licence

Working Hours - 5 days over 7 – weekend work

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

senior service associate jobs in castleford

Senior Resident Service Associate - Mercer West Madison East, Leeds

Associate Business Analyst

Regulatory Compliance Associate

Employment Associate/Senior Associate

Senior Associate - Corporate

Contract Support Associate

Senior Associate, Insolvency

Real Estate Associate/Senior Associate

Associate/Senior Associate

Sales Executive – hospitality, VIP guest services, events, concierge (Associate II - Sales Support)

Sr. HR Manager

Head of Estates Portfolio Management Office

Safeguarding, DoLS & Mental Health Co-ordinator - York

Senior Associate - Advisory

Senior Project Manager

Associate / Senior Associate - Banking

Senior Associate, Insolvency

Head of Contracts-Special Projects

Senior Project Coordinator

Associate / Director – Office Agency

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