it technician Work, Jobs in castlereagh, ant (with Salaries)

IT Technician
Celtic Core Systems —Belfast
- £24,420.00 - £45,706.43 a year
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Flexitime
Quick apply

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IT Technician
Celtic Core Systems —Belfast
Experience with Active Directory management and user account administration. Ability to communicate complex technical information clearly to non-technical users…
£24,420.00 - £45,706.43 a year
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IT Technician

Celtic Core Systems
Belfast

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Job details

Permanent | Part-time | Zero hours contract | Freelance
£24,420.00 - £45,706.43 a year

Benefits

Free parking
Casual dress
Private dental insurance
Cycle to work scheme
Flexitime
Discounted or free food
Company pension
Work from home
Language training provided
Company events
Private medical insurance
Employee discount
Bereavement leave
Enhanced paternity leave
Referral programme
Sick pay
On-site parking
Free fitness classes

Qualifications

Microsoft Windows Server
Jira
Desktop support
MCSA
TCP
Operating systems
SCCM
BMC Remedy
Customer service
LAN
Windows
Microsoft Office
Firewall
Analysis skills
Computer hardware
CompTIA Network+
IT support
Computer networking
DNS
Mac OS
ServiceNow
IT
Linux
TCP/IP
Active Directory
CompTIA A+
VPN

Full job description

Job Summary
We are seeking a skilled IT Technician to join our dynamic IT support team. The successful candidate will be responsible for providing technical assistance, troubleshooting hardware and software issues, and maintaining network infrastructure. This role offers an excellent opportunity to develop your expertise in a fast-paced environment, supporting various operating systems and network configurations. The position is paid and suitable for individuals with a passion for technology and customer service excellence.

Responsibilities

Provide first-line technical support to end-users via help desk platforms such as ServiceNow and Jira
Troubleshoot and resolve hardware issues related to computers, servers, and peripherals
Support and maintain computer networks including LAN, VPN, DNS, TCP/IP, and firewall configurations
Assist with software troubleshooting across operating systems such as Windows, macOS, and Linux
Manage Active Directory accounts and permissions, including user account creation and password resets
Support Microsoft Windows Server environments and utilise SCCM for software deployment and updates
Install, configure, and maintain computer hardware components
Monitor network security measures including firewall settings and VPN connections
Document technical procedures and solutions clearly for future reference
Collaborate with team members to ensure system stability and security

Qualifications

Proven experience in computer networking, desktop support, and IT troubleshooting
Strong understanding of operating systems including Windows, macOS, and Linux
Familiarity with Microsoft Office suite, BMC Remedy, ServiceNow, Jira, and SCCM tools
Knowledge of TCP/IP protocols, DNS management, LAN configuration, VPNs, firewalls, and TCP communication protocols
Experience with Active Directory management and user account administration
Ability to communicate complex technical information clearly to non-technical users
Excellent analysis skills with a proactive approach to problem-solving
Strong customer service orientation with the ability to work efficiently under pressure
Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are desirable but not essential

This role offers an engaging environment for those eager to advance their career in IT support while delivering exceptional service to users across the organisation.

Pay: £24,420.00-£45,706.43 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Enhanced paternity leave
Flexitime
Free fitness classes
Free parking
Language training provided
On-site parking
Private dental insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Work Location: Hybrid remote in Belfast BT7 1HP

Quick apply

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