Care navigator/receptionist Work, Jobs in Castleton, Nwp (with Salaries)

Care Navigator/Receptionist
Stafford Medical Group —Weston-super-Mare
- £12.71 an hour
- Part-time
- Hospitality
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
Health Navigator ( GP Receptionist)
The Orchard Medical Centre —Bristol
- £12.77 an hour
- Part-time
- Computer literacy
- GP surgery experience
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
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Care Navigator/Receptionist

Stafford Medical Group
Weston-super-Mare

Quick apply

Job details

Permanent | Part-time
£12.71 an hour

Benefits

Free parking
Free flu jabs
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Hospitality
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
EHR systems
Updating electronic health records
Updating electronic care records
Patient appointment coordination
Administrative support experience
Filing
Microsoft Office Suite
Patient service
Microsoft Office
Administrative experience
Appointment booking and call handling
Data entry
Electronic patient record systems
Organisational skills
Front desk
Appointment scheduling
Patient record updating
Managing patient records
Communication skills

Full job description

Job Summary

We are seeking an energetic and compassionate Care Navigator/Receptionist to join our dynamic healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, providing a welcoming environment while efficiently managing administrative tasks. Your proactive approach will ensure smooth patient flow, accurate appointment scheduling, and effective communication between patients and healthcare providers. This position offers an exciting opportunity to make a meaningful difference in patient experiences while supporting the daily operations of our healthcare facility.

Responsibilities

Greet patients and visitors warmly, creating a friendly and professional atmosphere
Manage appointment scheduling, cancellations, and reminders with precision and care
Answer incoming phone calls promptly, directing inquiries to appropriate staff or departments
Maintain accurate patient records and update information in the electronic health record system
Assist with administrative duties such as filing, data entry, and processing paperwork
Coordinate with healthcare providers to facilitate patient flow and ensure timely service delivery
Support patients with basic enquiries about services, directions, or clinic procedures

Requirements

Prior office experience, administrative or hospitality experience is highly preferred
Excellent communication skills, both verbal and written
Strong organisational skills with attention to detail
Ability to multitask effectively in a fast-paced environment
Proficiency with office software such as Microsoft Office or similar programs
Compassionate demeanor with a focus on delivering outstanding customer service
Ability to handle sensitive information discreetly and professionally

Join us in creating a welcoming space where patients feel valued and cared for! This role is essential in supporting our mission to provide accessible, efficient, and compassionate healthcare services. We are committed to fostering a positive work environment that encourages growth, teamwork, and excellence.

Pay: £12.71 per hour

Benefits:

Company pension
Employee discount
Free flu jabs
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

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