About Us
Qmed Pharmaceuticals is a growing MHRA-regulated pharmaceutical company specialising in Over-labelling and distribution of UK licensed medicinal products. Our mission is to deliver safe, high-quality healthcare products while maintaining the highest standards of Good Manufacturing Practice (GMP), Good Distribution Practice (GDP), and regulatory compliance.
We recognise that our people are fundamental to our success. We invest in training, development, and continuous improvement, providing employees with opportunities to build their skills and develop rewarding careers within a fast-paced and highly regulated environment.
Job Purpose
The Production Supervisor is responsible for coordinating and supervising the day-to-day operation of GMP production activities, ensuring medicinal products are manufactured safely, efficiently, and in accordance with approved procedures, Good Manufacturing Practice (GMP), and regulatory requirements.
The role provides operational leadership across all production activities, ensuring production output, product quality, patient safety, regulatory compliance, and batch traceability are consistently achieved. The Production Supervisor leads and develops Production Operators and Senior Production Operators while maintaining an audit-ready production environment.
The Production Supervisor is expected to maintain competency in the responsibilities of the Senior Production Operator and Production Operator roles and provide operational support where required to maintain production continuity.
Key Responsibilities
Leadership & People Management
- Lead, manage and support Production Operators and Senior Production Operators to deliver safe, efficient and compliant production activities.
- Conduct one-to-one meetings, quarterly conversations and annual performance reviews.
- Set clear expectations, monitor performance and provide coaching and feedback.
- Promote Qmed's Core Values and foster a positive, accountable and collaborative team culture.
- Support recruitment, onboarding and development of production personnel.
Training & Competency
- Ensure all production personnel complete required GMP, SOP, Work Instruction, Health & Safety and mandatory training.
- Confirm competency before authorising personnel to undertake production activities.
- Deliver internal training sessions and support competency assessments.
- Coach Production Operators and Senior Production Operators to develop technical capability and operational performance.
- Maintain accurate training records and support continuous development.
Production Operations
- Coordinate and supervise daily production activities across:
- IPC (Batch Preparation & In-Process Check)
- Over-Labelling
- Re-Work
- Unreleased Over-Labelled Stock Transfers
- Allocate labour resources based on production priorities, operator competency and resource availability.
- Ensure production activities are completed safely, efficiently and in accordance with approved procedures.
- Monitor workflow and adjust resources to maintain production output.
- Provide operational support by undertaking Senior Production Operator and Production Operator activities where required.
GMP Compliance & Quality
- Ensure all production activities comply with GMP requirements, approved procedures and batch documentation.
- Raise, investigate and document deviations, occurrences, quality events and non-conformances.
- Complete root cause investigations and implement Corrective and Preventive Actions (CAPAs).
- Support implementation of approved Production change controls.
- Support QA during internal, customer and MHRA inspections.
- Ensure production documentation, records and work areas remain inspection ready.
- Escalate quality, compliance and operational risks promptly.
Production Performance & Continuous Improvement
- Monitor daily production KPIs and implement corrective actions where performance falls below target.
- Identify bottlenecks, inefficiencies and resource constraints.
- Drive continuous improvement initiatives to improve productivity, quality, compliance and operational efficiency.
- Support achievement of departmental production objectives.
Health, Safety & Site Supervision
- Coordinate the safe day-to-day operation of Units 4 and 7 Stratford.
- Ensure routine inspections of production areas, equipment and facilities are completed and documented.
- Maintain clean, organised and inspection-ready production areas.
- Promote compliance with Health & Safety legislation and company procedures.
- Investigate accidents, hazards, near misses and unsafe conditions.
- Coach employees in safe working practices and GMP behaviours.
Production Consumables
- Monitor production consumable usage and maintain adequate stock levels.
- Raise replenishment requests to support uninterrupted production.
- Maintain organised storage and stock control of consumables.
- Minimise waste through effective stock management.
- Escalate shortages and supply risks to the Production Manager.
Knowledge, Skills & Capabilities
Knowledge
Essential
- Good understanding of Good Manufacturing Practice (GMP).
- Knowledge of pharmaceutical production processes and batch documentation.
- Understanding of Health & Safety requirements within a regulated manufacturing environment.
- Knowledge of quality systems, deviations, investigations and CAPAs.
- Understanding of production workflow planning and resource allocation.
Desirable
- Experience within an MHRA-regulated pharmaceutical manufacturing environment.
- Knowledge of Good Distribution Practice (GDP).
- Understanding of Business Central or similar ERP systems.
- Knowledge of continuous improvement principles.
Skills
Essential
- Supervising and coordinating production teams.
- Daily labour planning and resource allocation.
- Coaching and developing employees.
- Conducting investigations and root cause analysis.
- Problem solving and decision making.
- Reviewing production documentation for accuracy and compliance.
- Excellent communication and interpersonal skills.
- Good planning and organisational skills.
- Competent IT and business system skills.
Desirable
- Delivering structured training sessions.
- Supporting internal and external audits.
- Producing operational KPI reports.
- Leading improvement initiatives.
Capabilities
Leadership & Management
Leadership
Provides clear direction, motivates others, and leads by example to achieve departmental objectives.
People Management
Develops, supports, and holds team members accountable to achieve high levels of performance and engagement.
Performance Management
Monitors individual and team performance, provides feedback, and takes appropriate action to improve results.
Change & Project Management
Supports and implements operational changes and improvement initiatives while maintaining business continuity and GMP compliance.
Training & Development
Develops team capability through coaching, training, competency assessment, and ongoing development.
Decision Making
Makes timely, informed, and risk-based decisions that support safe, compliant, and efficient operations.
Behavioural
Communication
Communicates clearly, effectively, and professionally with colleagues and stakeholders.
Teamwork & Collaboration
Works collaboratively across departments to achieve shared operational objectives.
Customer Focus
Considers the impact of decisions on internal and external customers while maintaining compliance and quality.
Professionalism & Integrity
Acts honestly, ethically, and respectfully while demonstrating accountability for actions and decisions.
Adaptability & Resilience
Responds positively to changing priorities, operational challenges, and business needs.
Problem Solving
Identifies issues, investigates root causes, and implements effective solutions.
Continuous Improvement
Actively identifies opportunities to
Operational
Planning & Organisation
Plans, prioritises, and organises work effectively to achieve production objectives.
Production Operations
Coordinates and delivers GMP production activities safely, efficiently, and in accordance with approved procedures.
Quality Focus
Maintains high standards of quality, accuracy, and patient safety in all activities.
Compliance & Governance
Works in accordance with GMP, company procedures, and regulatory requirements.
Health & Safety
Promotes and maintains a safe working environment through compliance with Health & Safety legislation and company policies.
Risk Management
Identifies operational risks, escalates concerns, and implements appropriate control measures.
Technical Knowledge
Applies technical knowledge of pharmaceutical production processes, equipment, and GMP requirements.
Digital & Systems
Uses Business Central and other business systems accurately to support production and maintain data integrity.
Personal Attributes
- Strong leadership and coaching ability.
- Highly organised and methodical.
- Excellent attention to detail.
- Quality and compliance focused.
- Calm under pressure.
- Proactive and solutions focused.
- Positive role model who leads by example.
- Committed to patient safety and continuous improvement.
- Able to build strong working relationships across departments.
Working Conditions
- Primarily based within GMP-controlled production facilities.
- Regular standing, walking, lifting and manual handling activities.
- Requirement to wear appropriate PPE and comply with hygiene and contamination control procedures.
- May involve handling ambient, cold-chain and controlled drug products in accordance with approved procedures.
- Expected to provide hands-on operational support within production when required.
Career Progression
Qmed Pharmaceuticals is committed to developing employees through structured training, competency and leadership programmes. Opportunities may be available to progress into Production Manager, Quality Assurance (QA), Operations Management or other leadership roles based on performance, competency and business requirements.
Pay: £30,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
