Senior helpdesk engineer Work, Jobs in Catford, Gtl (with Salaries)

First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Senior Transaction Monitoring Officer
ISX Financial —London
- Weekend availability
- Spanish
- Azure
- Computer Science
- Annual leave
- Employee discount
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
Senior Analytics Engineer
Intercom —London
- Hybrid work
- SQL
- In-person
- Communication skills
- Work from home
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
IT Service Desk Executive (6 Month FTC)
Jellyfish —London
- Full-time
- English
- Windows
- IT
- Annual leave
- Flexible schedule
Quick apply
1st Line Technical Support
D P SYSTEMS —Loughton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Employee discount
Quick apply
1d
Business Support Administrator
Equans —Barbican
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Senior Platform Reliability Engineer
Ricoh —London
- Azure
- Bakery
- Travel
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
5d
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Coordinator
Capital Maintenance Ltd —London
- £31,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Maintenance
- Microsoft Office
Quick apply
1d
Senior Product Manager, Real-Time Payments
HSBC Global Services Limited —London
- Full-time
- Microsoft Powerpoint
- English
- Analysis skills
2d
Building Services Engineer – Central London
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Foot Mobile Engineer – Covent Garden, West End & Westminster
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Building Services Engineer – North London, Hertfordshire & Essex
Acorn —Enfield
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Caretaker
BAM Construction —London
- Communication skills
- School
Network Architect
Wanstor —London
- Full-time
- Hybrid work
- Continuous improvement
- Computer networking
- IT
- Annual leave
Quick apply
Engineering Manager, AI Models Infrastructure
Intercom —London
- Hybrid work
- In-person
- AI
- Communication skills
- Work from home
Electrical Engineer – City of London
Acorn —London
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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First Line Support / Helpdesk Engineer - Hybrid

Uptime Solutions -
Crawley

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Windows
Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Date Opened 05/16/2025
Job Type Full time
Industry Technology
City Crawley
State/Province West Sussex
Country United Kingdom
Zip/Postal Code RH11

Job Description

First Line Support Engineer - Initially office-based and then Hybrid

What’s this role about?

As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from a 1st line engineer to a 2nd line. We will also provide support and assistance in obtaining professional certifications.

MSP experience would be a bonus, if not, an IT Helpdesk / remote support background is a big plus.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows 10.
- Office 365.
- Microsoft Office.
- Printers and Scanners.
- Various customer applications.
Basic administration of Windows Server 2016, 2019.
Network troubleshooting.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

What gets me the competitive edge?

Stand out from the pack with these things:

Passion for technology and self-development.
Experience working for a managed service provider.
Knowledge of Autotask RMM or PSA.

Apply Now

Refine Your Search

senior helpdesk engineer jobs in catford, gtl

First Line Support / Helpdesk Engineer - Hybrid

Senior Transaction Monitoring Officer

Graduate Cloud Support Engineer

Senior Analytics Engineer

Technical Support Associate - London

IT Service Desk Executive (6 Month FTC)

1st Line Technical Support

Business Support Administrator

Senior Platform Reliability Engineer

IT Technical Systems Analyst (Applications Team)

System Administrator 1 - UK

Coordinator

Senior Product Manager, Real-Time Payments

Building Services Engineer – Central London

Foot Mobile Engineer – Covent Garden, West End & Westminster

Building Services Engineer – North London, Hertfordshire & Essex

Senior Caretaker

Network Architect

Engineering Manager, AI Models Infrastructure

Electrical Engineer – City of London

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