handler Work, Jobs in caversham, brk (with Salaries)

Customer Service and Technical Advisor (Call Centre)
Manrose Manufacturing Ltd —Reading
- £12.71 an hour
- Full-time
- Microsoft Word
- Customer service
- Engineering
- Annual leave
- Referral programme
Quick apply
1d
Baggage Handler
DOR SOLUTIONS LIMITED —Heathrow
- £14.80 an hour
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
Aircraft Ground Handler & Refueller
2EXCEL ENGINEERING —Alton
- Full-time
- Communication skills
Quick apply
ED78Y: Handler (ID-UK)
FedEx EU —Abingdon
- £13.29 an hour
- Part-time
- Employee assistance programme
Explosive Detection Dog Handler (NASDU Level 4/NCTAS-P)
RFA Security Services LTD —Watlington
- £28,000 - £45,000 a year
- Weekend availability
- Military
- Bachelor's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Practice Area Lead: Medical Affairs Communications
IQVIA —Reading
- Full-time
- Leadership
Commercial Account Handler
Howden Group Holdings —Oxford
- Full-time
- Hybrid work
- Employee discount
14d
Call Handler
United Infrastructure —Thame
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills
Quick apply
Account Handler
Howden Group Holdings —Farnborough
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Call Handler/Receptionist
The Orchard Surgery —Slough
- £12.71 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
3d
Heathrow Essential Skills Workshop
HeathrowAcademy —Hounslow
- IT
Hire Monitoring Admin Assistant
Vermelo RPO —Uxbridge
- Monday to Friday
- Hybrid work
- Customer service
- Computer literacy
- Phone etiquette
Dog Handler / Driver - part time / Holiday cover /sickness cover
Noah's Ark Environmental Services —Slough
- From £20 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- English
Quick apply
10d
Assistant Editor - Education
Wiley —Oxford
- £25,600 - £34,933 a year
- Full-time
- Doctoral degree
- English
- Education
Wheeled & Tracked Material Handler Operators
Portrail Group —Oxford
- Full-time
- In-person
- Commercial driving
- Communication skills
Quick apply
Security Dog Handler K9
BigEye Security Ltd —Guildford
- £13.50 - £15.50 an hour
- Temporary
- First Aid Certification
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Motor Claims Handler
Nessovo solutions —West Drayton
- £24,000 - £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Patients Services Call Handler
FRMG —Slough
- £12.75 an hour
- Part-time
- Customer service
- Travel
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
Workshop Manager
HeathrowAcademy —Hounslow
- Full-time
- Leadership
Lab Automation Scientist
Lonza —Slough
- Full-time
- Doctoral degree
- Laboratory experience
- Java

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Customer Service and Technical Advisor (Call Centre)

Manrose Manufacturing Ltd -
Reading

Quick apply

Job details

Permanent | Full-time
£12.71 an hour
1 day ago

Benefits

Annual leave
Company pension
Company events
Referral programme
On-site parking

Qualifications

Microsoft Word
Sales support
Customer service
Engineering
Microsoft Office
IT

Full job description

Volution Group Plc is a market leader in residential and commercial ventilation systems; our purpose is to provide healthy indoor air, sustainably.

We are hiring for a Manrose Customer Service and Technical Advisor to be based at our offices in Reading (Suttons Business Park, RG6 1AZ), reporting to the Customer Service Team Leader.

This is a permanent role working Monday to Thursday 8.30am – 5.30pm, and Friday 8.30am – 4.30pm (39.5 hours)

Job Profile:

In your role as a Manrose Customer Service & Technical Advisor, you will be the first point of contact for our customers and external sales teams, predominantly supporting them with new or existing orders (ducting, fans etc.).

The ideal candidate enjoys daily customer interaction by phone and email, has a willingness to learn new skills and has a passion for all things customer service.

We use Epicor (ERP) to process these orders (data entry) and access our product and catalogue information. Training will be provided as well an industry accreditation by the Electrical Distributors Association (EDA).

Previous call centre or office based customer service experience would be preferred, and the understanding or willingness to learn detailed technical information about our products.

As a Customer Service & Technical Support Advisor, you responsibilities will include:

To provide support to our wide customer base by means of telephone and email.
To enter customer orders accurately and gain full working knowledge of our Epicor BMS system.
Be the conduit between our external sales team and their regional customers to provide first class sales and service support.
Have a desire and willingness to learn basic technical knowledge about our products, enabling you to handle customer enquiries.
Willing to engage in modular training courses to further develop your skillset and added value to the team.
To maintain close working relationship with Team Leader to ensure business KPIs are being met.
Have the ability to multitask and understand the needs of the team and sales goals.
Attend weekly team meetings to continually build team morale.
To be passionate about customer service and technical sales support.

Key knowledge, skills, and experience required:

Previous experience within a Customer Service/ call handler role would be beneficial.
Ability to learn and understand technical product information.
Take pride in your communication style; written and verbal
Willingness and ability to learn
Self-driven and motivated to meet daily KPIs (50 calls/ 30 email enquiries per day)
Proficient using IT software; MS Office; Excel, Word, internal software systems
Proactive attitude, and solution orientated
Enjoy working with other teams and departments as needed
Technical / engineering degree would be desirable, but not essential.

What we can offer you:

Salary negotiable based on experience, training provided
Annual leave – 25 days plus bank holidays
Pension - auto-enrolment after 3 months of service
Health Assured - Employee Assistant Programme
Employee Referral Scheme - receive up to £500
Quarterly Volution Values Award - £100 if nominated
Ongoing training & development

You can learn more about us here; https://www.manrose.co.uk/

Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc.

Job Types: Full-time, Permanent

Pay: £12.71 per hour

Benefits:

Company events
Company pension
On-site parking
Referral programme

Application question(s):

Notice period
Salary Requirements

Work Location: In person

Quick apply

Refine Your Search

handler jobs in caversham, brk

Customer Service and Technical Advisor (Call Centre)

Baggage Handler

Aircraft Ground Handler & Refueller

ED78Y: Handler (ID-UK)

Explosive Detection Dog Handler (NASDU Level 4/NCTAS-P)

Practice Area Lead: Medical Affairs Communications

Commercial Account Handler

Call Handler

Account Handler

Call Handler/Receptionist

Heathrow Essential Skills Workshop

Hire Monitoring Admin Assistant

Dog Handler / Driver - part time / Holiday cover /sickness cover

Assistant Editor - Education

Wheeled & Tracked Material Handler Operators

Security Dog Handler K9

Motor Claims Handler

Patients Services Call Handler

Workshop Manager

Lab Automation Scientist

I want to receive the latest job alerts for handler in caversham, brk

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