Helpdesk manager Work, Jobs in Caversham, Brk (with Salaries)

Operations Manager - Property Maintenance (Fabric)
IPM Facilities Ltd —Bordon
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
Quick apply
Junior Facilities Administrator (Admin)
LCS —Fleet
- Up to £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Property Helpdesk Administrator
Choice Care Group —Bracknell
- £25,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Analysis skills
- Employee assistance programme
- Life insurance
1d
PFI Head of Soft FM and Operations
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £79,504 - £91,609 a year
- Full-time
- Contracts
- Annual leave
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Assessment Service Consultant
RM Education Limited —Abingdon
- Microsoft Excel
- Project management
- Communication skills
Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Technical Account Manager
Delinea —Bracknell
- Full-time
- Azure
- Sales
- Windows
- Employee assistance programme
- Life insurance
Property Maintenance Administrator
Lucy Properties - BU —Oxford
- Maintenance
- English
- Administrative experience
9d
IT Engineer
Class Technology Solutions Ltd —Maidenhead
- £32,000 - £35,000 a year
- Full-time
- Azure
- IT
- Annual leave
- Employee assistance programme
Quick apply
5d
Shift Lead - Food - Oxford Cowley Road Simply Food
Marks & Spencer —Cowley
- £14.47 an hour
- Full-time
- Employee discount
Building Services Engineer – Oxford & Midlands
Acorn —Oxford
- Up to £44,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
CL2 Laboratory Manager
Pirbright Institute —Pirbright
- Management
- Computer literacy
- Laboratory experience
- Free parking
- Annual leave
Quick apply
12d
Customer Service Advisor
Steyn Group —Oxford
- £12.00 - £13.50 an hour
- Part-time
- Customer service
- Microsoft Office
- Analysis skills
- Flexible schedule
- Referral programme
Junior IT Technician
Summer Fields School Trust Ltd —Oxford
- £26,000 - £27,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
Service Support Centre - Resource Planner
Philips —Farnborough
- Weekend availability
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
People Service Delivery Administrator
ISS Facility Services —Weybridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d

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Operations Manager - Property Maintenance (Fabric)

IPM Facilities Ltd
Bordon

Quick apply

Job details

Full-time
£40,000 - £45,000 a year

Benefits

Free parking
Additional leave
Company pension

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Operations management
Sales
IT
Financial management
Property management
Negotiation

Full job description

IPM Facilities is a growing leader in commercial property and grounds maintenance, driven by a dynamic team of specialists. We are committed to creating inspiring environments, fostering staff development, and building lasting client partnerships. Alongside maintenance contracts, we offer 24/7 support through our responsive service desk, collaborating with operations managers and suppliers to ensure exceptional service.

As part of our expansion, we are seeking an experienced Operations Manager to join our Head Office in Bordon. In this role, you will manage a portfolio of high-profile clients across multiple sites, including business and retail parks. Your responsibilities include overseeing property maintenance services, optimising resources, and driving continuous improvement to meet client expectations and regulatory standards.

A key part of this role will be achieving and exceeding set monthly financial targets aswell as managing subcontractors to deliver high-quality work within deadlines and budgets, maintaining strict health and safety standards. Your leadership will ensure safe, operational, and visually impeccable properties, strengthen client relationships, and achieve business goals.

Your main responsibilities will include, but are not limited to:

Oversee daily operations and work programs within your portfolio, ensuring progress aligns with schedules, client expectations, and targeted outcomes.
Collaborate with teams, including helpdesk and accounts, to ensure seamless communication and service delivery to clients.
Hold regular progress meetings with subcontractors and internal teams to review work status, resolve issues, and drive continuous improvement.
Manage assigned client portfolios by building and maintaining strong relationships through regular meetings, updates on maintenance progress, and identifying opportunities to develop new client connections.
Monitor income and financial targets monthly with each client to ensure progress aligns with achieving sustainable relationships.
Monitor and manage contract expenditure, income, and financial targets to ensure sustainability and client satisfaction.
Assist in pricing contract add-ons, extra works, and new bids to support business growth.
Support the preparation of quotes, tenders, contracts, and sales agreements, contributing to strategies that maximise revenue.
Manage and coordinate subcontractors and direct employees, ensuring high-quality work, adherence to schedules, and compliance with Health and Safety regulations.

Role Requirements

A proven record of negotiation and sales delivery.
Proven knowledge and a minimum of 2 years’ experience in operational management within commercial property maintenance, including a strong proficiency in budgetary and financial management.
Excellent IT skills, including proficiency in Excel and Word.
Ability to communicate and collaborate effectively with customers, employees, and subcontractors at all levels.
A high level of focus on service delivery standards, ensuring the achievement of targeted results.
A sound appreciation of modern business processes, with a commitment to best practices, innovation, and continuous improvement.
Demonstrated capability as a negotiator, with the ability to manage an efficient and transparent diary for effective time management.
Hold a full clean drivers licence.

What you’ll receive in return:

23 days holiday per annum, plus 8 bank holidays (pro rata, contractual)
4 extra wellness days per year (After Probation)
Bonus Scheme (After probation)
Group Life Assurance Benefit Scheme
Auto Enrolment Pension
Real Living Wage Employer

IPM Facilities Ltd is an equal opportunities employer and is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

To ensure we do not create any barriers in our selection process, and to help us implement our equal opportunities policy effectively, if you have a disability or impairment (including autism), please make us aware if you would you like us to provide any reasonable adjustments for the recruitment process. Please note you will need to let us know what adjustments are needed or provide any reports before your interview/assessment.

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Benefits:

Additional leave
Company pension
Free parking

Work Location: Hybrid remote in Bordon (Hampshire)

Quick apply

Refine Your Search

helpdesk manager jobs in caversham, brk

Operations Manager - Property Maintenance (Fabric)

Junior Facilities Administrator (Admin)

IT Service Desk Manager

Property Helpdesk Administrator

PFI Head of Soft FM and Operations

Senior Occupational Health Advisor

Infrastructure Technician

Junior Helpdesk Support Technician

Assessment Service Consultant

Helpdesk Technician

Technical Account Manager

Property Maintenance Administrator

IT Engineer

Shift Lead - Food - Oxford Cowley Road Simply Food

Building Services Engineer – Oxford & Midlands

CL2 Laboratory Manager

Customer Service Advisor

Junior IT Technician

Service Support Centre - Resource Planner

People Service Delivery Administrator

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