Unit leader Work, Jobs in Caversham, Brk (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
14d
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
5d
Head of Security Operations
AWE —Reading
- £95,000 - £110,000 a year
- Full-time
- Hybrid work
- No degree
- Free parking
- Annual leave
1d
People Operations Manager
QinetiQ —Farnborough
- £65,025 - £72,250 a year
- Full-time
- PMP
- Analysis skills
- Project management
- Employee discount
Records Management Assistant - Record Management Unit
Reading Borough Council —Reading
- £20,759 - £21,122 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
1d
Deputy Head of UK Operations
Telemedicine Clinic —Reading
- Full-time
- Management
- English
- Travel
13d
Senior Developer - Permanent
Reading Borough Council —Reading
- £56,730 - £63,472 a year
- Full-time
- Salesforce
- Continuous improvement
- JavaScript
12d
Production Radiochemist
Alliance Medical Ltd —Guildford
- From £33,450 a year
- Nights as needed
- Laboratory experience
- Analysis skills
- Organisational skills
Quick apply
Assistant Manager
Boots —Reading
- Part-time
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
13h
EDI Advisor, Inclusive Culture
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- Management
- University
- Communication skills
- Annual leave
1d
Senior Developer - Fixed Term
Reading Borough Council —Reading
- £56,730 - £63,472 a year
- Full-time
- Salesforce
- Continuous improvement
- JavaScript
12d
Senior Program Manager
ASSA ABLOY —Reading
- Part-time
- Spanish
- Computer Science
- PMP
- Annual leave
13d
Team Leader
Muffin Break —Newbury
- £12.71 - £13.71 an hour
- Part-time
- Serving
- In-person
- Café
- Flexible schedule
Quick apply
14d
Youth Leader (Hawley Lane Unit Cadet)
St John Ambulance —Farnborough
Director, Operations
Thermo Fisher Scientific —Reading
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Talent Attraction Specialist
The AA —Basingstoke
- Full-time
- Hybrid work
- Project management
- Human resources
- Organisational skills
- Annual leave
- Employee discount
7d
Regulation Manager
SSE —Reading
- £51,600 - £77,400 a year
- Full-time
- Computer networking
- Leadership
- Communication skills
- Employee discount
- Gym membership
1d
Group Coordinator
UK Atomic Energy Authority —Culham
- £32,903 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Sales Assistant
Superdrug —Hayes
- £9.95 - £13.15 an hour
- Weekend availability
- Sales
- Customer service
- Communication skills
- Store discount
- Employee discount
1d
International Passenger Survey Interviewer - Heathrow
Office for National Statistics —London Heathrow Airport
- £18,937 a year
- 8 hour shift
- Customer service
- Presentation skills
- Communication skills
7d

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Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year
14 days ago

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 24 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

unit leader jobs in caversham, brk

Complaints Team Leader

Senior Customer Experience Manager

Head of Security Operations

People Operations Manager

Records Management Assistant - Record Management Unit

Deputy Head of UK Operations

Senior Developer - Permanent

Production Radiochemist

Assistant Manager

EDI Advisor, Inclusive Culture

Senior Developer - Fixed Term

Senior Program Manager

Team Leader

Youth Leader (Hawley Lane Unit Cadet)

Director, Operations

Talent Attraction Specialist

Regulation Manager

Group Coordinator

Sales Assistant

International Passenger Survey Interviewer - Heathrow

I want to receive the latest job alerts for unit leader in caversham, brk

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