Senior customer service representative Work, Jobs in Chaddesden, Dby (with Salaries)

Area Sales Manager, UK
PROCEPT BioRobotics UK, Limited —Derby
- £101,400 a year
- Sales
- Bachelor's degree
- No degree
Quick apply
HR Business Advisor
Metropolitan Police —Kilburn
- £45,986 - £48,995 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
MBS Release Lead
Metropolitan Police —Kilburn
- £68,112 - £72,953 a year
- Full-time
- Azure
- Oracle
- Computer Science
13d
Account Manager, UK
PROCEPT BioRobotics UK, Limited —Derby
- Hospital
- Bachelor's degree
- No degree
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Leicester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
7d
Operations Manager
DSV —Swadlincote
- Full-time
- Management
- Warehouse experience
- IT
- Annual leave
- Employee discount
Venue Sales Representative
Octopus Energy Group —Nottingham
- £25,300 a year
- Weekend availability
- Customer service
Quick apply
Sr. Accounts Receivable Representative
Thermo Fisher Scientific —Loughborough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Lead Software Development Engineer - Services
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Java
- AWS
- APIs
Customer Support Representative
Vectare Limited —Loughborough
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
8d
Senior Site Representative
March —Burton-On-Trent
- £0.01 a year
- Management
- Microsoft Office
- Supervising experience
- Health & wellbeing programme
Quick apply
Sales Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- Mentoring
Quick apply
Operations Manager
Sonoco Limited RPC Chesterfield and Bradford —Chesterfield
- Oracle
- Microsoft Outlook
- Management
Quick apply
Senior or Principal Manufacturing Engineer ( Lead Engineer)
Assystem —Derby
- Management
- Engineering
- Microsoft Office
Technical Solutions Manager
GAP Group —Swadlincote
- Full-time
- Sales
- Organisational skills
- Communication skills
3d
Infor M3 Senior Presales Solutions Architect
Columbus United Kingdom —Nottingham
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
Principal Data Architect
LSEG (London Stock Exchange Group) —Nottingham
- Full-time
- Azure
- Master's degree
- AWS
Senior Project Manager
Gallifordtry —Leicester
- Full-time
- Employee assistance programme
- Employee discount
Commissioning Technician
Integral UK —Leicester
- £47,000 - £52,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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senior customer service representative jobs near chaddesden, dby

Area Sales Manager, UK

PROCEPT BioRobotics UK, Limited -
Derby

Quick apply

Job details

£101,400 a year

Qualifications

Sales
Medical Sales
Bachelor's degree
Leadership
FDA regulations

Full job description

Company Overview

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.

Understanding PROCEPT's Culture

At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.

And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.

An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!

The Opportunity That Awaits You

This position is responsible for selling the Aquabeam Robotic System to greenfield and existing hospitals in the defined territory and establishing Aquablation as the treatment of choice for men suffering from BPH. This is a business-critical role and as such requires a highly motivated individual focused on executing activities and exceeding sales targets. The individual will need to demonstrate the ability to build a team of advocates within each hospital, strong solution selling skills, and enough tenacity to ensure sales objectives are met on a consistent basis. They will need to balance between tactical implementation of programs, strategic decision making and work effectively with all external stakeholders including clinicians and administration as well as PROCEPT’s internal functional area.

What Your Day-To-Day Will Involve

Meet/exceed quarterly sales quota for the defined territory
Maintain a monthly and quarterly territory plan that outlines territory sales objectives and areas of opportunity and growth
Provide weekly/monthly forecasts for the defined territory
Provides medical professionals with product support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
Effectively communicate AquaBeam’s value proposition to customers
Effectively manage transition of initial sale and installation to the Aquablation sales team to drive procedural volume and growth
Develop initial contact with CEO and senior hospital administrators
Manage the complex sales process of the Aquabeam System into new and existing hospitals
Build clinical and administrative support through technical presentations, executive meetings, and marketing events
Communicate current market conditions and recommend improvements to the commercial process
Build and maintain relationships with key customers and KOLs within region
Partner closely with the Marketing team to identify and prioritize customers for higher-level corporate relationships
Attend local, National and European level exhibitions and meetings when required
Partner with the Marketing team to organize and execute local activities and events for key customers and KOLs
Partner with the Customer Service team to meet and exceed customer expectations
Partner with the International Sales team and the Finance team to ensure all required sales reporting forms are completed and submitted on time
Maintain records in the PROCEPT CRM system on contacts, facilities & sales channel process.
Provide weekly/monthly capital pipeline updates through defined systems
Provide support in the resolution of product complaints and/or safety issues
Proactively support organizational goals and objectives, policies and procedures, Good Manufacturing Practices, and FDA regulations including strict compliance with AquaBeam’s Customer Relationship and the Sunshine Act policies
Responsible for compliance with Quality System requirements applicable to tasks performed by the holder of this job function
Maintain a professional and credible image with key physicians, consultants, suppliers, and teammates
Establish and maintain credentials to enter and work in hospitals and other medical facilities as required by facility requirements
Manage travel and expenses per approved budget

Maintain Emergency Stock with adequate par levels to be reconciled quarterly
Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance
Maintain local requirements for Industry Accreditation
Understand and adhere to the PROCEPT BioRobotics Quality & EHS Policies

The Qualifications We Need You to Possess

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree or equivalent work experience
Ability to travel extensively in UK - up to 80%
Ability to attend internal and external meetings internationally if required
A minimum of five years of experience in medical sales within the Urology space or Operating Room
Experience selling capital equipment and the ability to sell innovative products
Experience introducing market development programs to hospitals and/or physician practices
Strong local relationships within the healthcare community in specified geographic area
Leadership & commercial skills as demonstrated through past professional performance

Pay Range for this role:

£101,400 to £101,400

Quick apply

Refine Your Search

senior customer service representative jobs in chaddesden, dby

Area Sales Manager, UK

HR Business Advisor

MBS Release Lead

Account Manager, UK

Operational Support Officer

Operations Manager

Venue Sales Representative

Sr. Accounts Receivable Representative

Lead Software Development Engineer - Services

Customer Support Representative

Senior Site Representative

Sales Manager

Operations Manager

Senior or Principal Manufacturing Engineer ( Lead Engineer)

Technical Solutions Manager

Infor M3 Senior Presales Solutions Architect

Principal Data Architect

Senior Project Manager

Commissioning Technician

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