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Area General Manager

Sussex Plumbing Supplies
Polegate

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Management
Sales
Customer service
Plumbing
Organisational skills
Leadership
Communication skills

Full job description

Area General Manager

Location: Polegate SPS 10 Depots

Polegate, Worthing, Heathfield, Eastbourne, Rye, Bexhill, Lewes, Uckfield, Hastings & Hailsham

Company: Sussex Plumbing Supplies (part of IBMG)
Job Type: Full-Time | Permanent

About Us

Since 2000, Sussex Plumbing Supplies has been supporting plumbing professionals across the Southeast with a strong reputation for customer service, reliability, and expertise. As part of the Independent Builders Merchants Group (IBMG), we combine local knowledge with national strength.

The Role

Were looking for a dynamic Area General Manager to lead 10 depots:
As an Area General Manager overseeing a number of branches, your responsibilities will include strategic
planning, financial management and operational oversight.

Youll manage operations, financials, and teams, while driving sales and maintaining high standards across all sites.

Key Responsibilities

Financial & Sales

Manage area budgets to achieve or exceed financial targets (EBITDA focus)
Develop and deliver business plans to drive sales and margin growth
Grow customer base (new, existing, and lapsed)
Manage pricing strategies and maintain profitability
Monitor competitor activity and market trends

People Leadership

Lead, coach, and motivate branch teams
Partner with HR on recruitment, retention, and employee relations
Identify and support employee development opportunities
Ensure HR processes are completed accurately and on time

Stock & Operations

Maintain stock accuracy and performance across all branches
Oversee stock control processes (ERP system)
Coordinate stock efficiencies across the network
Health, Safety & Compliance

Ensure full compliance with H&S legislation and company policies
Maintain high standards of housekeeping and branch safety
Oversee vehicle and transport compliance (DVLA, VOSA, Operator Licence)
Protect company assets and minimise risk

About You

Minimum 2 years area or multi-site management experience
Strong builders merchant / plumbing supplies knowledge
Proven track record delivering sales growth and profitability
Excellent leadership, communication, and organisational skills
Strong commercial awareness and decision-making ability
Demonstrated commitment to health & safety standards

Measures of Success

Achievement of area EBITDA targets
Growth of customer base and product mix
Improved branch performance and margins
Strong team development and engagement
Full compliance with company policies

Working Hours

Monday to Friday, 7:30am 5:00pm

What We Offer

- Competitive salary + bonus
- Pension & paid holidays
- Career development & training
- Staff discount on materials
- Employee Assistance Programme
- Retail discounts (Perks Membership)
- Supportive, team-focused culture

Apply Today

If youre a driven leader with a passion for sales and customer service, wed love to hear from you.

Apply now and take the next step in your builders merchant career.

Work Location: In person

Quick apply

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