Channel manager Work, Jobs in Chailey, Esx (with Salaries)

Customer Operations Senior Manager
OneFamily —Brighton
- Full-time
- Communication skills
13d
Marketing Manager (Maternity FTC)
Inglis Hall —Lewes
- £40,000 - £50,000 a year
- Full-time
- English
- Analysis skills
- In-person
- Free parking
- Profit sharing
Quick apply
Senior Stakeholder Manager
The Pensions Regulator —Brighton
- From £54,074 a year
- Full-time
- Hybrid work
- Analysis skills
- Financial services
6h
Trainee Recruitment Partner
LRG —Worthing
- Monday to Friday
- Communication skills
- Negotiation
- Employee discount
Quick apply
1h
Partner Support Manager
Fleet Procure —Haywards Heath
- From £32,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Flexitime
Quick apply
Education Manager
Colgate-Palmolive —Surrey
- University
- Organisational skills
Customer Experience Specialist
The GelBottle Inc. —Brighton
- Hybrid work
- Communication skills
- Employee discount
Quick apply
8d
Flight Simulator Instructor Trainer (Train-the Trainer)
CAE Inc. —Burgess Hill
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Trade Marketing Manager / Trade Marketing Lead
Master of Malt —Tonbridge
- Full-time
- Sales
- Presentation skills
- Leadership
- Employee discount
Quick apply
Shift Manager
Greggs —Uckfield
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Store Manager
Iceland —Brighton and Hove
- £40,000 - £42,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
BMS Channel Account Manager (North UK)
Honeywell —Horsham
- Full-time
- Up to 50% travel
- Sales
- Bachelor's degree
Master of Malt: Head of Trade Sales
Master of Malt —Tonbridge
- Hospitality
- Sales
- Master's degree
- Employee discount
Quick apply
Content Marketing - Head/Director
BrightLocal —Brighton
- Hybrid work
- Leadership
- Marketing
12d
Senior Digital Marketing Manager
The GelBottle Inc. —Brighton
- Hybrid work
- Merchandising
- Mentoring
- Employee discount
Quick apply
12d
Product Owner (12 month FTC)
Legal & General Investment Management —Hove
- Agile
- Financial services
- Communication skills
- Employee discount
Principal Delivery Project Manager – Flightscape platform
CAE Inc. —Burgess Hill
- Hybrid work
- Up to 50% travel
- PMP
- English
Hotel Manager
Square Townhouse —Brighton and Hove
- Up to £45,000 a year
- Weekend availability
- Hospitality
- Bar
- Microsoft Outlook
Quick apply
10d
Brand Photographer
Bird & Blend Tea Co. —Worthing
- £38,000 - £41,000 a year
- Full-time
- Hybrid work
- University
- Time management
- Annual leave
- Employee assistance programme
Quick apply
7d
Marketing and Communications Manager: Events and Enterprises
The Charleston Trust —Lewes
- £27,700 - £33,800 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Café
Quick apply
10h

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Customer Operations Senior Manager

OneFamily -
Brighton

Apply Now

Job details

Full-time
13 days ago

Qualifications

Communication skills

Full job description

Are you a passionate leader with a drive to deliver outstanding customer outcomes? We’re looking for a Customer Operations Senior Manager to shape and lead our omni-channel call centre on a temporary basis, ensuring exceptional service, strong performance, and regulatory excellence across a complex, fast-paced environment.

Leading and inspiring a high-performing call centre team, delivering first-class service across phone, online, and paper channels
Driving operational efficiency, cost control, and continuous improvement through data-driven decision making
Ensuring regulatory compliance and risk management while maintaining a strong customer-first mindset
Championing innovation and change, identifying opportunities to enhance processes, service delivery and customer experience
Acting as a subject matter expert, particularly in supporting vulnerable customers and improving outcomes through insight and feedback
Partnering with senior stakeholders to deliver strategic priorities and contribute to business growth

Proven experience leading large, multi-channel call centre.
Strong understanding of regulatory frameworks and risk management within a financial services or regulated environment
A track record of delivering operational excellence, continuous improvement, and cost efficiency
A collaborative, proactive leader who thrives in driving change, innovation, and performance
Excellent stakeholder management and communication skills, with the ability to manage complex priorities

This is an exciting opportunity to make a real impact—leading teams, shaping strategy, and delivering meaningful improvements that enhance both customer experience and business performance.

OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.

We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.

HR: [email protected]
Head Office Phone: 0800 373010
Head Office: 16-17 West St, Brighton BN1 2RL

Apply Now

Refine Your Search

channel manager jobs in chailey, esx

Customer Operations Senior Manager

Marketing Manager (Maternity FTC)

Senior Stakeholder Manager

Trainee Recruitment Partner

Partner Support Manager

Education Manager

Customer Experience Specialist

Flight Simulator Instructor Trainer (Train-the Trainer)

Trade Marketing Manager / Trade Marketing Lead

Shift Manager

Store Manager

BMS Channel Account Manager (North UK)

Master of Malt: Head of Trade Sales

Content Marketing - Head/Director

Senior Digital Marketing Manager

Product Owner (12 month FTC)

Principal Delivery Project Manager – Flightscape platform

Hotel Manager

Brand Photographer

Marketing and Communications Manager: Events and Enterprises

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