Duty manager Work, Jobs in Chailey, Esx (with Salaries)

Senior Complaints Officer and Duty Manager
East Sussex County Council —Lewes
- Analysis skills
- Communication skills
4d
Trainee Property Manager
Clarendons —Reigate
- £21,000 - £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Night Duty Manager
McCarthy & Stone —Uckfield
- £12.24 an hour
- Part-time
- Customer service
- Supervising experience
- Cleaning
- Employee discount
- Referral programme
Quick apply
Area Sales Manager - South
Claygate Distribution Ltd —Sussex
- £37,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Profit sharing
- Employee discount
Quick apply
Assistant Site Manager
BarrattDevelopments —Uckfield
- Customer service
- Team management
- Budgeting
8d
Vending Operator - Decorum Vending Ltd
9620146 —Crawley
- From £31,175 a year
- Full-time
- Maintenance
- English
- In-person
- Annual leave
Quick apply
9d
Team Leader - Secure Mental Health
EMED Group —Burgess Hill
- £15.22 an hour
- Full-time
- Team management
- Recruiting
- Organisational skills
- Annual leave
Quick apply
14d
Aircraft Refueller
Menzies Aviation —Gatwick Airport
- Full-time
- Quality control
- Data entry
- Leadership
Airside Officer
British Airways —Gatwick Airport
- £16.26 - £18.48 an hour
- Weekend availability
- Communication skills
- Free parking
- Employee discount
7d
Holiday Services Manager
Park Holidays UK —Pevensey Bay
- £29,000 a year
- Full-time
- Organisational skills
- Computer skills
- Guest services
- Employee assistance programme
- Employee discount
10d
Commodity Manager
Viking Pump Hygienic Ltd. —Eastbourne
- £65,000 - £85,000 a year
- Full-time
- Remote
- Microsoft Word
- Computer literacy
- ERP systems
Premises Manager
Glebe Primary School —Brighton
- £30,760.67 a year
- Full-time
- Heavy lifting
- Travel
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Duty Manager
GLL —Eastbourne
- £28,225.53 a year
- Full-time
- Customer service
- Team management
Sales Administrator
Birchwood Group —Eastbourne
- £25,350 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
Quick apply
8d
General Manager
TeamSport —Brighton
- Weekend availability
- Recruiting
- Training & development
- Leadership
Medical Secretary / Practice PA (Private Clinic, Hurstpierpoint)
Spine and Brain LTD —Hassocks
- £25,000 - £33,000 a year
- Weekend availability
- Computer literacy
- GP surgery experience
- Administrative experience
Quick apply
9d
General Manager - Village Pub
The Jolly Tanners —Haywards Heath
- £40,000 - £45,000 a year
- Full-time
- Inventory control
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
7d
Relief Duty Manager
McCarthy & Stone —Uckfield
- £12.24 - £15.24 an hour
- Part-time
- Management
- In-person
- Employee discount
Quick apply
9d
Head of Operations
EMED Group —Burgess Hill
- Full-time
- Hybrid work
- Team management
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
4h

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Senior Complaints Officer and Duty Manager

East Sussex County Council -
Lewes

Apply Now

Job details

4 days ago

Qualifications

Report writing
Stakeholder liaison
Complaint handling
Analysis skills
Communication skills

Full job description

Do you want to make a real difference by resolving issues, informing service improvement and ensuring people's voices are heard?

Then join East Sussex County Council's Adult Social Care Complaints and Feedback Team, where you'll help turn feedback into action, improve services for residents, and support the delivery of fair, effective and accountable Adult Social Care services.

We are seeking an experienced and motivated Senior Complaints Officer and Duty Manager to support triage, complaint resolution and Member enquiries within Adult Social Care and Health.

As an integral member of the team you will resolve concerns presenting to our duty team, manage a varied complaints caseload, provide expert advice, and identify themes and learning from complaints to support service improvements.

We are looking for candidates who:

have experience managing complex complaints, investigations or enquiries.
have effective communication skills and strong analytical and report-writing abilities.
are able to manage competing priorities and deadlines.
have knowledge of Adult Social Care services and complaints processes.
have strong IT skills, including in Microsoft 365, and experience of using case management systems

Please download the job description and person specification for more information.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests and include why you are interested in the role.

For guidance on how to write an application see our how to apply page and our statement on the use of AI .

Interviews will take place in person at County Hall, Lewes. Interviews will be taking place on the mornings of the 15th and 16th of September.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

This post provides an opportunity to work with a range of stakeholders to ensure the resolution of complaints and concerns and that leaning is used to support the ongoing delivery of excellent services to residents.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page .

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

If you're passionate about excellent customer service, resolving complex issues and improving outcomes for residents, we'd love to hear from you.

For an informal discussion about this opportunity contact Jacqueline London-Willis, Head of Insight and Assurance, via email at [email protected] to request a MS teams call or phone call.

For work that makes a difference choose East Sussex.

Additional Information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record . Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Apply Now

Refine Your Search

duty manager jobs in chailey, esx

Senior Complaints Officer and Duty Manager

Trainee Property Manager

Night Duty Manager

Area Sales Manager - South

Assistant Site Manager

Vending Operator - Decorum Vending Ltd

Team Leader - Secure Mental Health

Aircraft Refueller

Airside Officer

Holiday Services Manager

Commodity Manager

Premises Manager

MSP 3rd Line Service Desk Technician

Duty Manager

Sales Administrator

General Manager

Medical Secretary / Practice PA (Private Clinic, Hurstpierpoint)

General Manager - Village Pub

Relief Duty Manager

Head of Operations

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