Client services occupations Work, Jobs in Chandlers Ford, Ham (with Salaries)

Customer Services Administrator
Alpha Laboratories Limited —Eastleigh
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
7d
Operations & Solutions Support Executive
More Than Safety Ltd —Southampton
- £32,000 - £36,500 a year
- Full-time
- Customer service
- Driving
- Travel
- Profit sharing
Quick apply
Client Relationship Manager
AGI Global Logistics group Ltd —Fareham
- £30,000 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Health & wellbeing programme
- Work from home
Quick apply
8d
Key Account Coordinator
Gwella Contracting Services —Southampton
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Life insurance
Quick apply
2d
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
Customer Success Executive
Elecosoft —Southampton
- Customer service
- Communication skills
Junior Service Delivery Manager
Ericsson —Salisbury
- Computer Science
- Engineering
- English
Customer Liaison Officer – Clean Water Framework
Cappagh Group of Companies —Havant
- From £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Conflict management
Quick apply
Business Administration Apprentice
Taxsense Accountants Limited —Fareham
- £18,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
21h
Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Business development
- Communication skills
- Employee assistance programme
Quick apply
9d
Digital Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Computer literacy
- Business development
- Employee assistance programme
Quick apply
8d
Sales and Service Executive - Fluent French required
TaylorMade Golf Company —Basingstoke
- Full-time
- Oracle
- Sales
- Customer service
Contract Liaison Officer
Novus Property Solutions Ltd —Basingstoke
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
11d
Service Desk Coordinator
Hey Clear Ltd —Fareham
- £27,000 - £29,000 a year
- Full-time
- Customer service
Quick apply
9d
Owner Care/Yacht Brokerage Coordinator
Conch Charters —Portsmouth
- Full-time
- Microsoft Excel
- Computer literacy
- Plumbing
Quick apply

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client services occupations jobs near chandlers ford, ham

Customer Services Administrator

Alpha Laboratories Limited -
Eastleigh

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
7 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
Private medical insurance
Paid volunteer time
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Order management system
Customer service
Microsoft Office

Full job description

To provide exceptional customer service by managing customer queries, processing orders, and resolving issues efficiently and in line with customer services standards. Along with the Customer Services Manager, the role ensures the smooth operation of the department and delivers a high standard of service to both internal and external stakeholders, ensuring the business reputation for service excellence.

Key Accountabilities/Responsibilities

Customer Support:

· Act as the first point of contact for customer enquiries ensuring prompt and professional responses.

· Resolve customer issues, including complaints and returns, in a timely and efficient manner.

Order Management:

· Handle UK orders, Export orders, Scheduled orders and Managed Services orders, ensuring all are processed accurately and efficiently.

· Monitor and manage backorders, ensuring timely communication with customers and fulfilment of outstanding items.

Collaboration and Coordination:

· Liaise with internal departments, Sales and Warehouse, to ensure all orders are fulfilled and delivered on time and in full.

· Proactively communicate with stakeholders about order status, delays or changes.

Administrative Duties:

· Maintain and update customer records in ERP and CRM systems, ensuring data accuracy.

· Prepare and distribute order confirmations, invoices, and other related documentation.

Quality and Compliance:

· Ensure all customer interactions adhere to company standards and regulatory requirements.

Continuous Improvement:

· Identify and escalate recurring issues or process inefficiencies to the Customer Services Manager.

· Participate in training sessions and contribute to developing best practices within the team.

Other duties

· Provide support to the Customer Services Manager with projects or initiatives to improve departmental efficiency and customer satisfaction.

· Assist with the onboarding and training of new team members as required.

· Support the coordination of customer communications, such as updates on delays, product launches, or service changes.

Handle additional administrative tasks or responsibilities as assigned by the Customer Services Manager to meet business needs.

Key Business Relationships

· Internal: Customer Services Manager, Sales Team, Warehouse Team, Finance Department, IT Support, Purchasing.

· External: Customers, Distributors, and other third-party partners as required.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Life insurance
On-site parking
Paid volunteer time
Private medical insurance
Sick pay

Application question(s):

Are you proficient in the use of Microsoft Office (Word, Excel and Outlook)?

Experience:

Customer service: 1 year (required)
Order management system: 1 year (required)
CRM software: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in chandlers ford, ham

Customer Services Administrator

Operations & Solutions Support Executive

Client Relationship Manager

Key Account Coordinator

Customer Support Administrator

Customer Success Executive

Junior Service Delivery Manager

Customer Liaison Officer – Clean Water Framework

Business Administration Apprentice

Customer Success Manager

Digital Customer Success Manager

Sales and Service Executive - Fluent French required

Contract Liaison Officer

Service Desk Coordinator

Owner Care/Yacht Brokerage Coordinator

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