Shift coordinator Work, Jobs in Chapel Allerton, Wyk (with Salaries)

Response Coordinator - Day Shift
OCU Group —Leeds
- Full-time
- CRM software
- Computer skills
- Communication skills
Quick apply
1d
Team Member (Stock)
NEXT —Leeds
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
6d
Personal Assistant
Williams Lea —Leeds
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Communication skills
- Referral programme
Rota Coordinator
Assisted Lives —Bradford
- £26,500 a year
- Full-time
- Writing skills
- Accounting
- Computer skills
- Annual leave
- Sick pay
Quick apply
5d
Assistant Wedding Coordinator
The Priests House —Skipton
- From £24,000 a year
- 12 hour shift
- Bar
- First Aid Certification
- In-person
- Employee discount
Quick apply
3d
Presentations Associate
Williams Lea —Leeds
- £29,227 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Software troubleshooting
- Referral programme
7d
Lifestyle & Wellness Co-ordinator
Bupa —Leeds
- £12.75 - £13.75 an hour
- Weekend availability
- Budgeting
- Employee discount
- Gym membership
Quick apply
Security Coordinator
Leeds University Union —Leeds
- £25,559 a year
- Full-time
- Customer service
- University
- Conflict management
- Annual leave
- Employee discount
Quick apply
2d
Customer Service Coordinator
thebigword —Leeds
- £24,851.23 a year
- Full-time
Quick apply
13d
Laboratory Sample Coordinator Bank
Fortrea —Leeds
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Flexible schedule
Patient Coordinator
Acacium Group —Leeds
- £24,784.50 a year
- Full-time
- Hybrid work
- Hospitality
- Communication skills
- Employee assistance programme
Quick apply
2d
Complex Lives Coordinator
Happydays UK —Halifax
- £14.50 - £16.50 an hour
- Part-time
- In-person
Quick apply
9d
Reservationist
DoubleTree by Hilton Harrogate Majestic —Harrogate
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
6d
Patient Flow Coordinator
Bradford Teaching Hospitals NHS Foundation Trust —Bradford
- £28,392 - £31,157 a year
- Weekend availability
- Patient care
- Hospital experience
13d
Operational Shift Coordinator – Community Healthcare
North Yorkshire Hospice Care —Harrogate
- £30,737.71 - £32,595.27 a year
- Weekend availability
- Hybrid work
- Hospice
- Leadership
- Communication skills
- Referral programme
Service Coordinator
Scania —Bradford
- From £29,008 a year
- Full-time
- Travel
- Employee discount
- Life insurance
Team Member (Delivery)
NEXT —Wakefield
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Multi-Skilled Operatives - Day Shift, 3 Days out of 7
Greencore Group —Selby
- £15.60 - £16.02 an hour
- Full-time
- Mentoring
- Training & development
- Communication skills
- Employee discount
- Life insurance
Creative Provision Facilitator - HMP New Hall
Ministry of Justice —Wakefield
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
Scheduling and Planning Coordinator
Hokben Performance and Business Operations Services —Bradford
- £34,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Time management
- Annual leave
Quick apply
6d

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Response Coordinator - Day Shift

OCU Group -
Leeds

Quick apply

Job details

Permanent | Full-time
1 day ago

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

Description

The Opportunity

We are looking for a confident and customer-focused individual to join our growing team in a fast-paced Customer Service role. Acting as the first point of contact for customers, you will play a key part in delivering an exceptional customer experience by handling enquiries, resolving issues, and building positive relationships. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem-solving, and is passionate about putting customer satisfaction at the heart of everything they do.

Key Responsibilities

As a Response Coordinator, you will:

Customer Interaction:

Answer inbound calls/emails and respond to customer inquiries in a professional and courteous manner.
Make outbound calls to customers as required for follow-ups or service updates.

Issue Resolution:

Identify and assess customers' needs to achieve satisfaction.
Provide accurate, valid, and complete information by using the right methods and tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Data Management:

Record details of customer interactions, comments, and complaints.
Process orders, forms, applications, and requests.

Team Collaboration:

Work closely with team members and other departments to resolve complex issues.
Participate in team meetings and training sessions to improve skills and knowledge.

Performance Targets:

Meet personal/team qualitative and quantitative targets.
Strive for continuous improvement and take responsibility for achieving performance targets.

Working hours: 07:00am - 15:00pm

Skills, Knowledge & Expertise

Essential

Previous experience in a call centre or customer service role.
Excellent communication skills, both verbal and written.
Strong active listening skills and ability to empathise with customers.
Ability to multi-task, prioritise, and manage time effectively.
Proficiency in computer applications, including MS Office and CRM software.
Ability to work under pressure and handle challenging situations calmly and effectively.

What we offer

OCU offers a flexible and supportive working environment, empowering employees with autonomy, opportunities for professional growth, and a comprehensive benefits package designed to support both career development and wellbeing.
You will be joining a reputable business that is defined by values We care about safety, We make a Positive impact, We lead with Integrity, We deliver to grow, We are One Company United!

About OCU Group

At OCU Group, we don’t just deliver infrastructure - we help power modern life.

As one of the UK’s fastest-growing utility and infrastructure businesses, we deliver complex, nationally critical projects across power, energy transition, water, telecoms, and digital infrastructure. Over the last five years, OCU has grown five-fold to a £1.1bn organisation, expanding both organically and through strategic acquisitions across the UK, Australia, New Zealand and India.

Our growth is driven by ambitious people, operational excellence, and a commitment to doing things properly. We work on projects that genuinely matter by supporting the UK’s energy transition, strengthening essential infrastructure, and helping build more sustainable communities for the future.

Whether you’re an experienced professional looking to take ownership of major projects and influence delivery at scale, or someone starting your career through an apprenticeship, graduate programme, or placement route, OCU offers real opportunity to grow, develop, and make an impact.

We are building a business where high performance, collaboration, innovation, and accountability sit at the centre of our culture. Our people are trusted to lead, encouraged to challenge thinking, and supported to continuously develop their skills and careers.

At OCU, you won’t just join a growing business, you’ll help shape it.

Our Culture & Values

At OCU, our values are at the heart of everything we do. We care about safety, lead with integrity, strive to be better every day, make a positive impact, and deliver to grow, together, as One Company United.

Our Commitment to Inclusion

At OCU Group, we believe diversity, inclusion, and belonging are fundamental to building stronger teams, better ideas, and a more successful business. We welcome applications from people of all backgrounds and are committed to creating an environment where everyone feels valued and supported.

As part of our commitment to fairness and equality, candidates may be asked to complete an equal opportunities monitoring form during the recruitment process. This information is used for monitoring purposes only and plays no part in hiring decisions.

We are proud to be a Disability Confident employer and are committed to offering interviews to candidates with disabilities or long-term health conditions who meet the essential criteria for the role.

To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process is, by emailing [email protected].

Quick apply

Refine Your Search

shift coordinator jobs in chapel allerton, wyk

Response Coordinator - Day Shift

Team Member (Stock)

Personal Assistant

Rota Coordinator

Assistant Wedding Coordinator

Presentations Associate

Lifestyle & Wellness Co-ordinator

Security Coordinator

Customer Service Coordinator

Laboratory Sample Coordinator Bank

Patient Coordinator

Complex Lives Coordinator

Reservationist

Patient Flow Coordinator

Operational Shift Coordinator – Community Healthcare

Service Coordinator

Team Member (Delivery)

Multi-Skilled Operatives - Day Shift, 3 Days out of 7

Creative Provision Facilitator - HMP New Hall

Scheduling and Planning Coordinator

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