Description:
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Summary
Canada Life is seeking a Digital Content Editor to join our Digital Marketing team. The successful candidate will focus on supporting content implementation, content entry, content maintenance, and managing the digital content process while working alongside various teams within Marketing and the wider business.
What You'll Do
- Support non-marketing professionals (Customer Service, Actuarial, IT, Technical, and Compliance teams) in content implementation via the CMS, enabling them to manage their pages effectively. Design and build campaign landing pages, optimising for accessibility, brand, and data capture.
- Provide content entry and page-build support via the CMS to the broader Marketing team, implementing content that they have produced and approved. Manage and develop digital experiences across the website, microsites, and internal hubs, including uploading and publishing content, images, and collateral.
- Manage content maintenance as part of the ever-green compliance programme, following the established Aprimo digital compliance process to ensure accuracy and regulatory adherence.
- Run and maintain the digital content process as the primary lead on the Web Team inbox, actioning all content update requests within agreed service standards. Ensure content is approved for deployment. Collaborate with internal teams, digital partners, and agencies. Support the team on ad-hoc social media and digital marketing projects.
Who You Are
Technical Expertise
Experience with multiple CMS platforms and dynamic templating (Umbraco v13 or WordPress preferred). Expert knowledge of MS Word, MS Excel, and MS PowerPoint. Implementation of digital content calendars: drafting, deploying, and testing content before launch. Basic knowledge of HTML & CSS. Knowledge of digital analytics packages (e.g. Google Analytics, Google Search Console). Knowledge of W3C accessibility guidelines.
Communication
Excellent written English and grammar skills, with proven experience writing for web and digital channels. Ability to produce on-brand content within established brand guidelines.
Relationship Building
Strong interpersonal skills with colleagues in UK and international offices. Experience collaborating with internal teams, digital partners, and agencies. Experience dealing with external suppliers professionally.
Taking Initiative
Ability to manage multiple concurrent projects with different deadlines and priorities. Strong analytical skills and experience with web analytics software, heat mapping tools, and SEO programmes. Quality control and attention to detail.
Developing Self and Others
Experience supporting colleagues at both senior and junior levels. Strong organisational skills with an interest in digital channels, user experience, website management, and analytics. Understanding of GDPR and data processing on digital platforms.
Qualifications
- Desirable: Knowledge of email marketing tools (e.g. Pardot), social media platforms (e.g. YouTube, LinkedIn, Twitter), and social media listening tools (e.g. Hootsuite).
- Desirable: Experience in a regulated environment and working with Marketing compliance teams.
- Desirable: Knowledge of web optimisation, SEO, and digital touchpoints.
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.
“At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
