Job Title: Project Manager
Role Purpose
The Project Manager is responsible for the successful delivery of assigned projects from contract award through to installation, commissioning, and project close-out.
Acting as the central coordination point within the Group's matrix structure, the Project Manager integrates the activities of Sales, Design, Engineering, Fabrication, Installation, Commercial, and Quality functions to ensure projects are delivered safely, on time, within budget, and in accordance with contractual requirements.
The role requires strong leadership of cross-functional teams, proactive risk management, and disciplined application of the Group Project Management Procedure to maintain delivery certainty and protect operational performance.
Reporting to: Group Head of Projects
Location: Group / Project Delivery Teams
Skills & Experience Required
Essential
Proven experience in project management within an engineering, lifting, or industrial services environment.
Strong understanding of lifting equipment, inspections, servicing, and breakdown operations.
Knowledge of relevant regulations such as LOLER and PUWER.
Excellent organisational, planning, and time-management skills.
Ability to manage multiple projects simultaneously.
Strong communication skills with both technical teams and customers.
Full UK driving licence.
Formal project management qualification (PRINCE2, APM, PMP or similar).
Desirable
Engineering or technical qualification related to lifting equipment or mechanical systems.
Experience working within a service-led, reactive environment.
Previous experience in a group or multi-site organisation.
Key Responsibilities
1. End-to-End Project Delivery
Manage the full lifecycle of assigned projects from contract handover through to final completion.
Responsibilities include:
Manage project scope, schedule, cost, and quality.
Develop and maintain the project management plan. (PMP)
Coordinate activities across all functional teams involved in project delivery.
Ensure alignment between design, fabrication, installation, and commissioning activities.
Maintain clear communication with all stakeholders throughout the project lifecycle.
The Project Manager is accountable for ensuring the project progresses through all stages in accordance with the defined lifecycle.
2. Project Planning & Scheduling
Develop and maintain a clear project plan aligned with business capabilities and customer requirements.
Responsibilities include:
Develop project schedules using Microsoft Project or equivalent planning tools.
Define milestones and key delivery dates.
Identify dependencies between project activities.
Coordinate resource requirements with functional managers.
Update project schedules to reflect progress and emerging risks.
The Project Manager ensures that project planning provides realistic and achievable delivery timelines.
3. Stakeholder & Customer Management
Act as the primary point of contact for the customer following contract award.
Responsibilities include:
Maintain professional communication with customer representatives.
Manage customer expectations regarding project progress.
Coordinate project meetings and progress updates.
Manage variations, changes, and contractual communications.
The Project Manager represents the organisation during project execution and ensures the customer relationship is managed effectively.
4. Cross-Functional Coordination
Coordinate delivery activities across the Group's functional departments.
Responsibilities include:
Liaise with Design and Engineering teams during the design phase.
Coordinate fabrication and manufacturing activities.
Align installation planning and site readiness requirements.
Ensure support from Quality and Commercial functions where required.
The Project Manager ensures that functional teams are aligned and working toward common delivery objectives.
5. Risk, Change & Issue Management
Actively manage project risks and changes throughout the lifecycle.
Responsibilities include:
Maintain project risk and issue registers.
Identify potential risks early and develop mitigation strategies.
Manage project changes in accordance with the defined change management procedure.
Ensure impacts to scope, cost, and schedule are assessed and communicated.
The Project Manager ensures that risks are controlled and that changes are properly managed.
6. Governance & Procedure Compliance
Ensure compliance with the Group Project Management Procedure and project governance framework.
Responsibilities include:
Ensure project lifecycle gates are followed and documented.
Maintain project documentation and registers.
Conduct project kick-off meetings and internal progress reviews.
Support contract review processes and handovers.
The Project Manager ensures projects are delivered within the governance structure defined by the Programme Manager.
7. Monitoring, Reporting & Forecasting
Provide clear visibility of project status to the Programme Manager and senior management.
Responsibilities include:
Maintain accurate project progress reports.
Track project performance against schedule and budget.
Provide early warning of potential delivery risks.
Support programme-level reporting requirements.
8. Installation & Commissioning Coordination
Coordinate the final delivery stages of projects.
Responsibilities include:
Ensure installation activities are properly planned and supported.
Confirm readiness for delivery to site.
Coordinate commissioning activities and testing.
Manage punch lists and project completion activities.
The Project Manager ensures the project reaches completion in line with contractual requirements.
9. Project Close-Out & Lessons Learned
Complete formal close-out of projects to support continuous improvement.
Responsibilities include:
Verify completion of contractual deliverables.
Conduct project review and lessons learned sessions.
Ensure documentation is completed and archived.
Provide feedback to improve future project delivery.
The Project Manager contributes to continuous improvement of project delivery practices across the organisation.
Authority & Decision-Making
Within assigned projects, the Project Manager has authority to:
Coordinate and prioritise project activities
Manage project schedules and deliverables
Escalate issues affecting project delivery
Request resources from functional managers
Functional managers retain authority over technical standards, resource management, and discipline-specific processes.
Success Measures (KPI's)
Success in the role will be measured through:
On-time project delivery
Control of project costs and budgets
Effective coordination between departments
Reduction of rework and operational disruption
Positive customer feedback and project outcomes
Accurate and timely reporting of project status
