Delivery manager Work, Jobs in Charlbury, Oxf (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
8d
Service Lead – Parking Services
Swindon Borough Council —Swindon
- £51,356 a year
- Full-time
- English
- Travel
- Contracts
Quick apply
13d
Cancer Delivery and Performance Lead
Oxford University Hospitals NHS Foundation Trust —Oxford
- £79,504 - £91,609 a year
- Full-time
3d
Software Delivery Manager
Fortescue —Kidlington
- Monday to Friday
- PMP
- Java
- Master's degree
Operations Manager - Bershka Oxford
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply
3d
Bershka Oxford City General Manager
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply
Delivery Project Manager (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
- English
Head of AACCC - Neighbourhood Delivery
NHS Thames Valley Integrated Care Board —Oxford
- £79,504 - £91,609 a year
- Full-time
- Leadership
- Communication skills
9d
Area Service Delivery Manager
Lancer Scott —Swindon
- £43,000 - £45,000 a year
- Full-time
- Project management
- Leadership
Delivery Manager
NEXT —Bicester
- Part-time
- Employee discount
6d
Assistant General Manager
Ralph Lauren —Bicester
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
Deputy Store Manager
Lidl —Wantage
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
2d
Assistant Store Manager
Mountain Warehouse —Witney
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
3h
Head of AACCC Delivery - Central Services
NHS Thames Valley Integrated Care Board —Oxford
- £79,504 - £91,609 a year
- Full-time
- Leadership
- Communication skills
9d
Service Delivery Manager (HEMS)
Airbus Helicopters UK Ltd —Oxford
- Full-time
- Sales
- Engineering
- Maintenance
8d
Field Sales Manager
Hanover Dairies Limited —Bicester
- £38,000 a year
- Full-time
- Sales
- Salesforce
- Analysis skills
- Health & wellbeing programme
Quick apply
2d
Private Client Manager
Value Retail —Bicester
- Full-time
- Hospitality
- Organisational skills
- Communication skills
6d
Applications Manager
Infinitesima —Abingdon
- £79,000 - £92,000 a year
- Engineering
- Travel
- Annual leave
Quick apply
8d
Bershka Deputy Manager Oxford City
INDITEX —Oxford
- Full-time
- Leadership
- Employee discount
Quick apply
Snr Delivery Station Manager
Amazon UK Services Ltd. —South Marston
- Full-time
- Engineering
- English
- Bachelor's degree

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delivery manager jobs near charlbury, oxf

Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
8 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in charlbury, oxf

Service Delivery Manager

Service Lead – Parking Services

Cancer Delivery and Performance Lead

Software Delivery Manager

Operations Manager - Bershka Oxford

Bershka Oxford City General Manager

Delivery Project Manager (DataCosmos)

Head of AACCC - Neighbourhood Delivery

Area Service Delivery Manager

Delivery Manager

Assistant General Manager

Deputy Store Manager

Assistant Store Manager

Head of AACCC Delivery - Central Services

Service Delivery Manager (HEMS)

Field Sales Manager

Private Client Manager

Applications Manager

Bershka Deputy Manager Oxford City

Snr Delivery Station Manager

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