Information security analyst Work, Jobs in Charlwood, Wsx (with Salaries)

3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
10d
Customer Operations Analyst
Civil Aviation Authority —Gatwick Airport
- Up to £54,790 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Gym membership
5d
Information Security Risk Analyst
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Analysis skills
- Financial services
Cyber Threat Intelligence Analyst
Secret Intelligence Service —London
- £53,267 - £67,369 a year
- Part-time
- Data analysis skills
- Communication skills
- Annual leave
- Flexible schedule
CYBER SECURITY ANALYST L3
Wipro Limited —Brighton
- Analysis skills
- APIs
- AI
3d
Data Analyst
Scrumconnect Consulting —Staines-upon-Thames
- £300 - £400 a week
- Azure
- Computer Science
- SQL
Security Operations Centre Manager
Rentokil Initial Group —Crawley
- Weekend availability
- Hybrid work
- Bachelor's degree
- IT
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
8d
QA Automation Tester
Scrumconnect Consulting —Croydon
- £65,000 a year
- Oracle
- DevOps
- SQL
Business Analyst
Roke Manor Research Limited —Woking
- Agile
IT Service Support Analyst
The National Archives —Kew
- £29,258 a year
- Full-time
- Windows
- Presentation skills
- Continuous improvement
- Annual leave
10d
Sustainability Data Analyst
The National Archives —Kew
- £33,784 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
1d
Cyber Security Engineer
Foresters Financial —Bromley
- Up to £60,000 a year
- Full-time
- Computer networking
- Communication skills
- Work from home
- Employee assistance programme
Microsoft 365 Specialist
East Sussex County Council —Lewes
- Analysis skills
- AI
- Communication skills
1d
IT Service Desk Analyst
Legends Global (Europe) —London
- Microsoft Outlook
- Customer service
- Computer networking
Quick apply
Network & Security Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Maintenance
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
Business Analyst - Redhill
Rapiscan —Salfords
- Project management
- Bachelor's degree
- No degree
Senior Performance Analyst (AI Chat)
Government Digital Service —London
- £56,850 - £70,834 a year
- Full-time
- Hybrid work
- Data analysis skills
- Presentation skills
- APIs
- Annual leave
- Employee assistance programme
Cyber Security & Network Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Maintenance
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
Data Analysis and Exams Apprentice - Level 4
Brighton & Hove City Council —Brighton
- £22,333 - £24,521 a year
- Full-time
- School
- Free parking
Senior Business Analyst
Northrop Grumman —London
- Analysis skills
- Travel
- Agile

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information security analyst jobs near charlwood, wsx

3rd Line Service Desk Technician

Kogo Limited -
East Grinstead

Quick apply

Job details

Full-time
£44,000 - £50,000 a year
10 days ago

Benefits

Free parking
Company pension
Company events
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Azure
Windows
Firewall
DHCP
Virtualisation
Mentoring
DNS
SharePoint
Mac OS
Root cause analysis
Communication skills
IaaS
Active Directory
VPN

Full job description

We are an agile, growing Managed Service Provider (MSP) providing premium B2B IT support and cybersecurity services for small to medium businesses across the South East. So if you have mastered 3rd line support and want to work for a company that positively recognises your technical ability and skills, Kogo could be your next step.

General Summary

Reporting to the Service Desk Manager, the 3rd Line Service Desk Technician is responsible for providing advanced technical support and acting as the final escalation point for complex incidents and service requests. This role requires strong troubleshooting capability across a broad range of technologies, along with the ability to mentor junior engineers and contribute to maintaining high service standards.

The role is a mix of technical escalation, customer interaction, and proactive service improvement within a fast-paced MSP environment.

Duties and Responsibilities

Act as the primary escalation point for complex technical issues from 1st and 2nd Line engineers
Investigate, diagnose and resolve advanced incidents across infrastructure, networking, and cloud platforms
Provide support for both cloud (Microsoft 365 / Azure) and on-premise environments
Take ownership of major or high-priority incidents through to resolution
Mentor and support 1st and 2nd Line engineers, sharing knowledge and best practices
Work closely with the Service Desk Manager to improve processes, efficiency and service delivery
Communicate effectively with clients, including providing technical explanations and updates
Liaise with third-party vendors and escalate issues where required
Contribute to maintaining accurate and up-to-date technical documentation
Participate in an on-call rota to provide out-of-hours support
Attend customer sites where required to support issue resolution or implement change
Assist in identifying underlying problems and recurring issues, contributing to long-term fixes
Assisting with Project Delivery

Technical Environment

You will be working across a wide range of technologies including:

Microsoft Windows Desktop operating systems
macOS (limited support)
Windows Server (on-premise infrastructure)
Microsoft 365 (Exchange Online, SharePoint, Teams)
Microsoft Azure (IaaS, identity, virtual machines)
Active Directory, Group Policy, DNS, DHCP
Networking hardware and firewalls (DrayTek, WatchGuard, UniFi)
Virtualisation technologies (primarily Hyper-V)
Backup solutions, endpoint security and general MSP tooling

Skills and Experience

3–5 years’ experience working within an MSP environment
Strong troubleshooting and root cause analysis skills
Proven experience handling escalations and complex support issues
Experience supporting both cloud and on-premise infrastructure
Solid networking knowledge including firewalls, VPNs, VLANs and Wi-Fi
Experience supporting Microsoft 365 and Azure environments
Ability to work independently and take ownership of tasks
Strong communication skills with both technical and non-technical users
Experience mentoring or supporting junior engineers

Desirable certifications or equivalent experience:

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Security Operations Analyst Associate
WatchGuard Network Security Essentials (Firebox)

Company Values

At Kogo, we expect all team members to embody our core values:

Customer Focused – Delivering an excellent customer experience and building trusted relationships
Good Communicator – Clearly explaining technical issues and keeping customers informed
Proactive in Nature – Identifying and addressing issues before they impact customers
Adaptable – Thriving in a fast-paced environment and responding positively to change
Good Team Member – Collaborating effectively and supporting colleagues across the business

Additional Information

Participation in an on-call rota is required
· Occasional travel to customer sites may be required

Pay: £44,000.00-£50,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

information security analyst jobs in charlwood, wsx

3rd Line Service Desk Technician

Customer Operations Analyst

Information Security Risk Analyst

Cyber Threat Intelligence Analyst

CYBER SECURITY ANALYST L3

Data Analyst

Security Operations Centre Manager

QA Automation Tester

Business Analyst

IT Service Support Analyst

Sustainability Data Analyst

Cyber Security Engineer

Microsoft 365 Specialist

IT Service Desk Analyst

Network & Security Analyst

Business Analyst - Redhill

Senior Performance Analyst (AI Chat)

Cyber Security & Network Analyst

Data Analysis and Exams Apprentice - Level 4

Senior Business Analyst

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