Shift leader Work, Jobs in Charlwood, Wsx (with Salaries)

Airside Service Performance Manager
Red Handling UK —Gatwick Airport
- £42,000 - £47,000 a year
- Weekend availability
- English
- Analysis skills
- Driving
- Free parking
- Sick pay
Quick apply
7d
Assistant General Manager
Popeyes UK —Crawley
- £31,000 - £35,000 a year
- Full-time
- Fast casual restaurant
- Quick service & fast food restaurant
- Employee discount
- Referral programme
Quick apply
9d
Young's Sous Chef Agency
Young's - Surrey —Reigate
- £15.50 - £17.00 an hour
- Part-time
- Cooking
- Organisational skills
- Communication skills
- Employee discount
Quick apply
9d
Carers with Driving Experience
ONTIME TRANSPORT SERVICES LTD —Sussex
- £550 - £660 a week
- Full-time
- Customer service
- English
- Driving
Quick apply
Customer Representative - Crawley
Nationwide Building Society —Crawley
- From £26,500 a year
- Full-time
- Customer service
- Banking
2d
Trainee Children's Home Manager
Keys Group —Crawley
- £35,020 - £35,805 a year
- Full-time
- Leadership
- Paid training
- Annual leave
Quick apply
Operations Supervisor
Thermo Fisher Scientific —Horsham
- Full-time
- Microsoft Office
- Continuous improvement
- Warehouse experience
Team Leader
Urban - BRA_209 —Horsham
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Barista - Costa
Compass Group —London
- £13.45 an hour
- Part-time
- Customer service
Sous Chef
The Bull, Shepherd's Bush —London
- Up to £35,000 a month
- Part-time
- Cooking
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Stock Manager
NEXT —Crawley
- From £6,218 a year
- Part-time
- Customer service
- Leadership
- Employee discount
Collection/Delivery Driver
Nella Cutlery Services —Orpington
- From £42,900 a year
- Full-time
- Sales
- Driving
- In-person
- Store discount
- Employee assistance programme
Quick apply
Sales Advisor - Gatwick Airport
Whittard of Chelsea —Gatwick Airport
- £13.31 an hour
- Weekend availability
- Communication skills
- Store discount
- Employee discount
7d
Short-term Temporary Team Member
NEXT —Crawley
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
4d
Supervisor
Vagabond Wines —Fulham
- £13.26 - £16.81 an hour
- Full-time
- Hospitality
- Bar
- Management
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Self Employed Traffic Management Operative
Buko Traffic & Safety —Bromley
- £170 a day
- Overtime
- Communication skills
- Flexible schedule
Quick apply
Apprentice Lead Adult Care Worker
Egalite Care Ltd —Worthing
- £20,475 an hour
- Full-time
- In-person
- Communication skills
Quick apply
11d
Team Leader
KFC Gatwick Airport —Horley
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
Aircraft Zonal Seat Cover Fitter
Airbase Interiors UK :td —Crawley
- From £28,228 a year
- Full-time
- English
- IT
- In-person
- Free parking
- Life insurance
Quick apply
Deputy Manager
INDITEX —London
- Full-time
- Leadership
- Employee discount
Quick apply

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Airside Service Performance Manager

Red Handling UK -
Gatwick Airport

Quick apply

Job details

Full-time
£42,000 - £47,000 a year
7 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Driving Licence
English
Analysis skills
Driving
Leadership
Communication skills

Full job description

As a Service Performance Manager, you will be the accountable shift leader for all airside operations, including Ramp, Baggage, Aircraft Presentation, and Aircraft Turnaround Coordination.

You will ensure safe, efficient, and high-quality service delivery to Red Handling UK’s airline partners while leading a multi-functional team. This role replaces previous Duty Officer and Manager structures and is designed to drive operational excellence, cost efficiency, and team accountability.

Due to the nature of airport operations, you must be available to work across all shift patterns if required, including:

Days and nights
Weekends
Bank holidays and religious festivals

This ensures transparency, as operational requirements may change over time.

Key Responsibilities

Operational Leadership

Oversee all day-to-day airside operations including ramp handling, baggage services, aircraft presentation, and turnaround coordination.
Ensure safe and compliant operations in line with airport regulations and airline requirements.
Proactively manage shift planning and resource allocation to meet operational demands and control costs.
Monitor and manage worked hours, ensuring adherence to budgeted hours and KPI targets.
Lead incident response and delay management, ensuring accurate reporting and corrective actions are implemented.
Maintain and enforce SOPs, LOPs, and company policies across all airside departments.
Complete daily audits for all airline operations to ensure compliance and service standards are met.
Act as a flexible resource to fill coverage needs.
Perform and oversee GSE checks to ensure safety and operational readiness.
Maintain the GSE portal and ensure all inspections are completed and documented in accordance with regulatory and company standard

Performance & Cost Management

Drive performance against airline and company KPIs including turnaround times, safety metrics, and service quality.
Identify inefficiencies and implement cost-saving initiatives without compromising service standards.
Analyse operational data and collaborate with leadership to improve processes and reduce delays.

Team Leadership & Accountability

Lead, coach, and develop a diverse airside team across multiple departments.
Conduct performance reviews, manage absence, and lead full disciplinary procedures and investigations.
Foster a culture of accountability, recognition, and continuous improvement.
Deliver team briefings and ensure alignment with operational goals and safety standards.

Stakeholder Engagement

Represent Red Handling UK in meetings with airline clients, airport authorities, and third-party service providers.
Build and maintain strong working relationships to ensure collaborative and efficient service delivery.
Communicate operational updates, incidents, and service recovery actions clearly and professionally.

Administrative Support

Complete shift handovers and ensure all incidents, delays, and deviations are logged in the company reporting system before the end of shift.
Support Admin and Payroll teams when and if required.
Additional tasks may be assigned outside this job description within reasonable expectations.

Person Specification Essential

Minimum 3–5 years’ experience in a leadership role within airport ground handling.
Proven ability to manage multi-departmental airside operations.
Strong understanding of ramp, baggage, and turnaround procedures.
Experience in managing disciplinary processes and investigations.
Excellent communication and stakeholder management skills.
Financial awareness and ability to manage resources within budget.
Flexible and adaptable to shift work, including nights and weekends.
Fluent in English (written and spoken).
Must pass Criminal Record and Airside Security checks.
Must hold manual driving licence

Desirable

Experience in business continuity, incident, and crisis management.
Familiarity with airport systems and operational planning tools.
Analytical skills related to process improvement and value chain systems.

Job Type: Full-time

Pay: £42,000.00-£47,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Experience:

finance and budget: 1 year (required)
Leadership within airport ground handling: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in charlwood, wsx

Airside Service Performance Manager

Assistant General Manager

Young's Sous Chef Agency

Carers with Driving Experience

Customer Representative - Crawley

Trainee Children's Home Manager

Operations Supervisor

Team Leader

Barista - Costa

Sous Chef

Stock Manager

Collection/Delivery Driver

Sales Advisor - Gatwick Airport

Short-term Temporary Team Member

Supervisor

Self Employed Traffic Management Operative

Apprentice Lead Adult Care Worker

Team Leader

Aircraft Zonal Seat Cover Fitter

Deputy Manager

I want to receive the latest job alerts for shift leader in charlwood, wsx

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