guest experience leader Work, Jobs in chatham (with Salaries)

Customer Service Manager
International Workplace Group plc —Chatham
- Up to £40,000 a year
- Full-time
- Customer service
- In-person
- Restaurant
Assistant Store Manager - Orpington
Oak Furnitureland —Orpington
- £46,000 - £50,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Team Leader
Atlas Hotels —Greenwich
- £14.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
12d
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Assistant Manager
Smiggle —Greenhithe
- Full-time
- Sales
- Leadership
- Store discount
- Employee discount
Quick apply
9d
Hotel Manager
Premier Inn —Gillingham
- £37,000 - £40,500 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
8d
Team Leader Full time @13.40
KFC Gravesend - The Parade —Gravesend
- Up to £13.40 an hour
- Full-time
- Restaurant
- Employee discount
Assistant General Manager
Popeyes UK —Maidstone
- £30,000 - £35,000 a year
- Full-time
- Fast casual restaurant
- Quick service & fast food restaurant
- Employee discount
- Referral programme
Quick apply
13d
Receptionist
Mercure Maidstone Great Danes —Maidstone
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Floor Supervisor
Boom Battle Bar —Grays
- £13.50 an hour
- Full-time
- Bar
- Employee assistance programme
Quick apply
Restaurant Team Leader
Grayson's Restaurants Ltd —Maidstone
- £14 an hour
- Full-time
- Serving
- Hospitality
- Supervising experience
- Free parking
Quick apply
10d
General Manager
Popeyes UK —Royal Tunbridge Wells
- £37,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply
12d
Receptionist / Bartender (Crew Member) - MOXY London Excel
Hotel Co 51 —London
- £14.11 an hour
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
Hospitality Assistant
CH&CO —London
- £15.19 an hour
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
13d
Team Leader
Carluccio's - Bluewater —Greenhithe
- £12.91 an hour
- Part-time
- Leadership
- Restaurant
- Employee discount
Quick apply
EFL Director of Studies
PGL Travel —Ashford
- £18.52 an hour
- Management
- Education
- Driving
- Annual leave
- Employee assistance programme
12d
Animal Keeper (Zoo Keeper) - All Sections
Hemsly Conservation Centre —Sevenoaks
- Up to £26,843.52 a year
- Full-time
- In-person
- Communication skills
- Time management
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Lead Receptionist
Cushman & Wakefield —Basildon
- Hospitality
- Microsoft Office
- Administrative experience
Quick apply
14d
Meeting and Events Sales Executive
Mercure Maidstone Great Danes —Maidstone
- Full-time
- Customer service
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Sales & Events Manager - Excel London
Levy —London
- £38,450 a year
- Full-time
- Sales
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme

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Customer Service Manager

International Workplace Group plc -
Chatham

Apply Now

Job details

Permanent | Full-time
Up to £40,000 a year

Qualifications

Customer service

Full job description

Location City:

Chatham
Country:

United Kingdom
Location Type:

On-site
Contract Type:

Permanent
Employee Type:

Full Time
Vacancy Reference:

50755

Customer Services Manager

(Total Compensation including bonus, commission & benefits: Up to £40,000)

This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including:

Being responsible for managing anything and everything on site.
Rising to every challenge and solving problems.
Giving tours to prospective customers.
Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.

What we can do for you

You’re reading the right advert if you’re looking for:

a fun, challenging and rewarding career.
great induction training and excellent ongoing learning and development.
fantastic promotion prospects.
generous, achievable incentives and sociable hours.
access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.

About you

Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your customer service and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience.

Passion: looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day.
Drive: your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for.
Resilience: a relentless focus on business priorities, regardless of any obstacles placed in front of you.

Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service.

And your sense of ownership means you’ll continuously ensure the quality of service and the workspace are as good as they possibly can be.

About IWG

With almost 4,000 tech-enabled, sustainable and inspiring centres across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow.

With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres.

We’re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.

So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.

Apply Now

Refine Your Search

guest experience leader jobs in chatham

Customer Service Manager

Assistant Store Manager - Orpington

Team Leader

General Manager

Assistant Manager

Hotel Manager

Team Leader Full time @13.40

Assistant General Manager

Receptionist

Floor Supervisor

Restaurant Team Leader

General Manager

Receptionist / Bartender (Crew Member) - MOXY London Excel

Hospitality Assistant

Team Leader

EFL Director of Studies

Animal Keeper (Zoo Keeper) - All Sections

Lead Receptionist

Meeting and Events Sales Executive

Sales & Events Manager - Excel London

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