Technical director Work, Jobs in Cheadle, Gtm (with Salaries)

Head of Corporate Operations
Focus Group —Manchester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Sr. Director, Customer Experience & Quality - EMEA
Johnson Controls —Stockport
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
Director of Engineering & Industrial Operations
SICCO Engineering & Industrial Solutions Ltd —Manchester
- £95,000 - £125,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Free parking
- Flexitime
Quick apply
5d
Technical & Regulatory Information Officer
P.Louise —Stockport
- Up to £30,000 a year
- Full-time
- In-person
- Work from home
- Employee discount
Quick apply
Operations Director
Harwood —Harwood
- From £90,000 a year
- Continuous improvement
- Human resources
- Recruiting
- Annual leave
Deputy Director Chief Technology Officer - CNO
GCHQ —Manchester
- £114,253 - £155,355 a year
- Full-time
- Presentation skills
- Travel
- Leadership
- Annual leave
12d
Head of Engineering
Kudos Services —Warrington
- Up to £85,000 a year
- Full-time
- Continuous improvement
- Team management
- Travel
- Employee assistance programme
- Life insurance
Quick apply
Head of Category - Wall
Wienerberger AG —Cheadle
- Monday to Friday
- Product management
- Travel
- Employee assistance programme
8d
Programme Director
Barclays —Knutsford
- Analysis skills
- Team management
- Mentoring
Director of Customer Experience
Car Benefit Solutions —Bury
- £85,000 - £100,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- AI
- Leadership
- Employee assistance programme
Quick apply
Creative Packaging & Print Designer
P.Louise —Stockport
- £40,000 a year
- Full-time
- In-person
Quick apply
Technical Director, Capture Management Lead – Nuclear
AECOM —Warrington
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
Major Projects Director
Bilfinger SE —Warrington
- Hybrid work
- Management
- Engineering
- Business development
Regional Director of Project Management
Clarion Housing Group —Manchester
- £91,696 - £126,082 a year
- Full-time
- Hybrid work
- Project management
- Travel
- Construction experience
9d
Head of Technical Compliance, NPD & Own Brand
Pets at Home —Cheadle
- Full-time
- Hybrid work
- Continuous improvement
- Team management
6h
Associate Director - FM Operational Readiness
Turner & Townsend —Manchester
- Full-time
- Management
- Business development
- No degree
Quick apply
Technical Director - Human Factors
Assystem —Warrington
- Business development
- Continuous improvement
- Psychology
HubSpot Manager
Focus Group —Swinton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Global Fire Protection Portfolio R&D Technical Director
Sherwin-Williams —Bolton
- Up to £127,000 a year
- Weekend availability
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Flexible schedule
Country Director GB
Uniphar Medtech UK Limited —Macclesfield
- Management
- Sales
- Analysis skills
Quick apply

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Head of Corporate Operations

Focus Group -
Manchester

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

technical director jobs in cheadle, gtm

Head of Corporate Operations

Sr. Director, Customer Experience & Quality - EMEA

Director of Engineering & Industrial Operations

Technical & Regulatory Information Officer

Operations Director

Deputy Director Chief Technology Officer - CNO

Head of Engineering

Head of Category - Wall

Programme Director

Director of Customer Experience

Creative Packaging & Print Designer

Technical Director, Capture Management Lead – Nuclear

Major Projects Director

Regional Director of Project Management

Head of Technical Compliance, NPD & Own Brand

Associate Director - FM Operational Readiness

Technical Director - Human Factors

HubSpot Manager

Global Fire Protection Portfolio R&D Technical Director

Country Director GB

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