Medical receptionist Work, Jobs in Cheadle Heath, Gtm (with Salaries)

Medical Receptionist
Heaton Moor Medical Group —Stockport
- £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
Quick apply
4d
Medical Receptionist
Tregenna Group Practice —Manchester
- From £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- IT
Quick apply
4d
Medical Receptionist
Benchill Medical Practice —Wythenshawe
- £12.71 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Employee discount
Quick apply
3d
Patient Services Coordinator
Baxter —Stockport
- Customer service
- Microsoft Office
- Organisational skills
4d
Medical Receptionist
Peel Hall Medical Practice —Wythenshawe
- £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Free parking
Quick apply
9d
Patient Services Receptionist / Administrator
Marple Cottage Surgery & Guywood Practice —Stockport
- £13.03 - £13.61 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
GP Receptionist
Ellesmere Medical Centre —Stockport
- £12.71 an hour
- Part-time
- Administrative experience
- Organisational skills
- IT
Quick apply
7d
Receptionist/Administrator
Canova Medical —Wilmslow
- £30,000 a year
- Full-time
- Social media management
- English
- Bachelor's degree
Quick apply
6d
Medical Receptionist
North Trafford Group Practice —Manchester
- £14,872 - £15,340 a year
- Overtime
- Customer service
- GP surgery experience
- Microsoft Office
- Free parking
Quick apply
Clinic Receptionist
UKSKIN —Hale Barns
- £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Employee discount
- Referral programme
Quick apply
9d
Receptionist for Physiotherapy Clinic
Browns Physiotherapy —Macclesfield
- £25,000 - £28,000 a year
- Part-time
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
Quick apply
14d
Medical Receptionist
Dukinfield Medical Practice —Dukinfield
- From £12.71 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
4d
Dental Receptionist
A&U Dental —Stockport
- From £12.90 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Health & wellbeing programme
Quick apply
4d
Administrator/Receptionist
Spire Healthcare —Manchester
- Full-time
- Customer service
- Computer literacy
- Front desk
- Annual leave
8d
Medical Receptionist
Ashville Surgery —Manchester
- £12.99 an hour
- Part-time
- Customer service
- Administrative experience
- Typing
- Store discount
- Health & wellbeing programme
Quick apply
4d
Medical Receptionist
Oldham Medical Services —Oldham
- From £12.71 an hour
- Overtime
- Customer service
- GP surgery experience
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Administrator/Coordinator - Overseas Chargeable Patients Service
Manchester University NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- University
- Travel
1d
Medical Receptionist/Administrator
Weaverham Surgery —Northwich
- From £12.92 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Annual leave
Quick apply
1d
Receptionist
Spire Healthcare —Manchester
- £12.76 an hour
- Part-time
- Microsoft Office
- Front desk
- Communication skills
- Free parking
- Annual leave
Medical Receptionist
Hollinwood Medical Practice —Oldham
- £13.45 an hour
- Full-time
- GP surgery experience
- Administrative experience
- IT
- Sick pay
Quick apply

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Medical Receptionist

Heaton Moor Medical Group -
Stockport

Quick apply

Job details

Part-time
£12.71 an hour
4 days ago

Benefits

Free flu jabs
Company pension
Company events

Qualifications

GCSE
Administrative experience
Office experience

Full job description

Overview

We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth administrative operations within the practice. This role offers an opportunity to work in a supportive environment where attention to detail and compassionate communication are highly valued.

MAIN PURPOSE OF POST:

To provide a point of contact for patients, and act as a focal point of communication between patients, Doctors, medical staff and other staff

REPORTS TO: Reception Supervisors

RESPONSIBLE TO: The Practice Manager and Doctors.

MAJOR DUTIES AND RESPONSIBILITIES OF THE POST:

1. Telephone

· The telephone must be answered on or before the fifth ring

· Always give the name of the surgery when answering the phone. Identify yourself when answering calls. Speak clearly and pleasantly

· Diverting calls to appropriate extensions and taking any messages etc. as required. Never put calls on hold without first establishing the reason for phoning in and stating that you will be putting the person calling on hold whilst you deal with their query.

· Without being abrupt, keep the conversation short and to the point, remember there could be someone seriously ill waiting to get through

· As we offer a total triage model, direct patients calling for GP appointments or administration queries to the NHS App or our Website to submit relevant form to be triaged. For those unable to complete, use Reception flow (Accurx) and complete on the callers behalf where necessary.

· Receptionists deal with the booking of appointments after Triaged by GP from the Urgent and Routine in box on Accurx

· If someone needs to see a Doctor urgently, they must be prepared to see any Doctor or Nurse Practitioner available

· Reception deal with the booking of Nurse and Blood appointments and other additional services

2. Messages

· Ensure all messages are entered on the computer system

· Check caller/patients full name, correct address and telephone number are on the computer so they can be contacted by the Doctor/Clinician if necessary

· Update new details when necessary, ensuring the full admin process is followed for any amendments made on a patient record

3. Home Visits

· Follow the guidelines for Receptionists re home visits

4. Patients

· Making appointments, both on the telephone or at the desk and using Reception Flow where necessary.

· Being courteous, friendly and helpful always, assisting patients with queries, registering new patients or temporary patients and ensuring all correct paperwork is completed.

· Booking ambulances where necessary

· Ensuring all requests for home visits, prescriptions and messages are recorded and that unresolved queries are passed to colleagues when shift changes occur

5 Chaperoning

· At times Receptionists may be asked to chaperone patients during examinations by GPs/Nurse Practitioner

6 Communication

· Inform Reception Supervisor or Assistant Practice Manager if a GP phones in sick

· Read the daily journal/nhs emails to keep up to date with any changes notified

7 Income

· It is the responsibility of the Receptionist to collect income relating to relevant claim forms and correspondence/non-nhs work

· Record all monies in receipt book and issue receipt to patient – where possible, use debit card machine

8 Prescriptions

· When patients come to collect prescriptions, please take care ensuring patients’ addresses are checked. Reception staff working on the late shift are responsible for ensuring all prescription boxes and pads are safely locked away

· Dealing with repeat prescription requests – where possible, signposting the patient to the NHS app or website to complete their request online, alternatively dealing with the request face 2 face at the reception desk

9 Records/Filing

· File notes in strict alphabetical order and change addresses where necessary, ensuring the correct admin process is completed. Patient records to be re-filed in correct position – this must be adhered to, to ensure the Lloyd George is correctly updated and re-filed.

· Repair or make new folders as necessary

10 Housekeeping

· It is the responsibility of every Receptionist to make sure the reception area is kept tidy and free from clutter, e.g. sharps boxes must be stored in the storerooms

· Fire exits must not be blocked

These are the key duties and responsibilities for the post, and they are subject to regular review. Any significant changes to the role will be subject to discussion.

ROLE:

You will be expected to act as part of the practice team and as such your job will involve you supporting other members of the team from time to time. An understanding, acceptance and adherence to strict confidentiality is expected including an ability to use your own judgement and common sense.

We are looking for two Receptionists to cover the following shifts:

Role 1 - 20 hours

Monday: 12.00 - 16.00 (4 hours)

Tuesday: 12.00 - 16.00 (4 hours)

Wednesday: 14.30 - 18.30 (4 hours)

Thursday: 13.00 - 17.00 (4 hours)

Friday: 15.00 - 19.00 (4 hours)

Role 2-20 hours

Monday: 12.00 - 16.00 (4 hours)

Tuesday: 16.00 - 20.00 (4 hours)

Wednesday: 13.00 - 17.00 (4 hours)

Thursday: 15.00 - 19.00 (4 hours)

Friday: 13.00 - 17.00 (4 hours)

Pay: £12.71 per hour

Benefits:

Company events
Company pension
Free flu jabs

Work Location: In person

Quick apply

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