Line lead Work, Jobs in Cheadle Hulme, Gtm (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Head Housekeeper
Didsbury House Hotels Ltd —Didsbury
- £30,000 a year
- Weekend availability
- Management
- English
- Hotel
- Free parking
Quick apply
13d
Lead Developer
Clear Business —Sale
- £57,920 - £72,400 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Free parking
- Annual leave
Quick apply
Delivery Lead
Bupa —Salford
- £56,000 - £66,000 a year
- Full-time
- IT
- Employee discount
- Gym membership
Quick apply
Merchandising
G2Brands Limited —Stockport
- £12.24 - £15.64 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Communication skills
Quick apply
12d
Head of Corporate Relationships
Together —Cheadle
- Full-time
- Management
- Leadership
Quick apply
Workshop Controller
Williams Group —Stockport
- £35,250 - £40,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Screening Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
General Assistant-Bolshaw Primary School
Totally Local Company —Stockport
- £13.45 an hour
- Part-time
- No experience needed
- School
- Annual leave
- Employee discount
Quick apply
People Partner
Gist Limited —Crewe
- Up to £60,000 a year
- Full-time
- In-person
- Annual leave
- Employee assistance programme
9d
Art Teacher / Lead Art Teacher
Together Trust —Cheadle
- £36,040 - £49,943 a year
- Full-time
- School
- Teaching
- Employee assistance programme
- Employee discount
Quick apply
13d
Department Manager (AV)
Sterling Event Group —Altrincham
- From £14.50 an hour
- Weekend availability
- Team management
- IT
- Leadership
- Free parking
Quick apply
Progress House Provision Manager
Wilmslow High School —Wilmslow
- £33,781.59 - £36,041.35 a year
- Full-time
- Bachelor's degree
- Care plans
- School
Quick apply
Dental Nurse Apprenticeship
Skills 4 Group —Cheadle
- £16,640 a year
- No experience needed
- English
- Patient care
Readiness Lead - TdF Grand Depart 2027
Strategy & Operations —Manchester
- £48,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Communication skills
10d
Customer and Trading Manager - Nightshift
Sainsbury's —Cheadle
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Bench General Manager
Five Guys UK —Manchester
- From £40,970 a year
- Customer service
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Head of Estates
Swanton Care and Community —Farnworth
- £60,000 a year
- Management
- Maintenance
- Organisational skills
General Merchandise Manager
Sainsbury's —Cheadle
- From £32,700 a year
- Management
- Leadership
- Employee discount
11d
Deputy Head Teacher
High Peak School —High Peak
- £66,368 - £75,049 a year
- Full-time
- Data analysis skills
- Analysis skills
- Leadership
- Employee assistance programme

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

line lead jobs in cheadle hulme, gtm

Major Incident Management Lead

Head Housekeeper

Lead Developer

Delivery Lead

Merchandising

Head of Corporate Relationships

Workshop Controller

Screening Service Manager

General Assistant-Bolshaw Primary School

People Partner

Art Teacher / Lead Art Teacher

Department Manager (AV)

Progress House Provision Manager

Dental Nurse Apprenticeship

Readiness Lead - TdF Grand Depart 2027

Customer and Trading Manager - Nightshift

Bench General Manager

Head of Estates

General Merchandise Manager

Deputy Head Teacher

I want to receive the latest job alerts for line lead in cheadle hulme, gtm

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