Service leader Work, Jobs in Cheddar, Som (with Salaries)

Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
10d
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —Cardiff
- £30,537 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
Kennel Supervisor
Happy Landings Animal Rescue —Shepton Mallet
- From £28,000 a year
- Full-time
- Management
- Organisational skills
- In-person
Quick apply
6d
OBP Facilitator
Serco Plc —Bristol
- £28,410 a year
- Full-time
- Organisational skills
- Communication skills
- Tax experience
- Paid training
- Employee assistance programme
Customer Assistant
Network Rail —Cardiff
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- Employee discount
5d
Supervisor
Pavers Ltd —Congresbury
- £13.43 - £13.93 an hour
- Part-time
- Leadership
- Employee discount
Quick apply
Head of Boarding and Residential Life (live-in)
The Marchant Holliday School —Templecombe
- £34,434 - £39,152 a year
- Full-time
- Childcare
- Bachelor's degree
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Prison Officer
Serco Group —Bristol
- £28,187 - £42,000 a year
- Overtime
- Employee discount
Service Desk Team Leader (UK Hybrid)
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
CAD Technician
Buko Traffic & Safety —Weare
- £27,000 - £31,000 a year
- Full-time
- CAD
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Area Support Manager
Aspens —Street West
- £35,000 a year
- Full-time
- Computer skills
- Communication skills
- School
Head of Fitness, Wellbeing & Mindfulness
Mad Swans —Bristol
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Hotel
- In-person
- Free parking
- Employee discount
Quick apply
General Manager
Mad Swans —Bristol
- £65,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
Operations Manager- Neighbourhoods
LiveWest —Weston-super-Mare
- £66,400 - £73,800 a year
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
6d
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Resident Support Assistant
St Monica Trust —Cote
- £13.48 an hour
- Part-time
- Microsoft Outlook
- Customer service
- IT
Deputy Manager
Hollywoodbowlgroup —Yeovil
- Up to £34,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Retail Sales Merchandiser
DCK Group —Cross
- £12.71 an hour
- Part-time
- Merchandising
- Travel
- Retail sales
Quick apply
4d
Team Leader - Telecommunications
National Grid Electricity Distribution —Taunton
- £49,369 a year
- Driving
- Free parking
- Annual leave
Quick apply
5d
Head of Learning & Development
Llamau Limited —Cardiff
- £44,000 a year
- Full-time
- Leadership
10d

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Customer Service Team Leader

Stellantis Financial Services -
Cardiff

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year
10 days ago

Benefits

Free parking
Casual dress
Store discount
Company car
Private dental insurance
Company pension
Work from home
Private medical insurance
Employee discount
Paid volunteer time
Bereavement leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Management
Operations management
GCSE
Business processes
Performance management
Communication skills

Full job description

Are you a confident leader with a passion for delivering outstanding customer service and developing high-performing teams?

We’re looking for a Customer Services Team Leader to join our Operations team. In this role, you’ll lead, motivate, and support a team of customer service professionals, ensuring service excellence while driving performance and continuous improvement.

What you’ll be doing

As a Customer Services Team Leader, you will take ownership of a team and be accountable for the following responsibilities:

· Manage and motivate your team members to achieve departmental and organisational goals.

· Monitor performance, conduct regular reviews, and identify development and training needs.

· Act as a point of escalation for complex customer queries, complaints, and feedback.

· Analyse processes and identify opportunities to improve call handling and administration efficiency.

· Lead by example and promote a positive, high-performance team culture.

· Review customer survey feedback and deliver timely, effective resolutions.

· Organise and delegate daily workloads to meet SLAs.

· Support operational continuity, including covering for the Contact Centre Manager when needed.

· Maintain compliance with internal policies and relevant regulatory requirements.

Who we’re looking for

This role is ideal for someone who is people-focused, driven, and thrives in a fast-paced environment. You’ll need:

· Previous experience in a team leader or management role, ideally in a customer service or operations environment (desirable).

· Strong communication and interpersonal skills, with the ability to influence and engage at all levels.

· Experience in performance management, coaching, and developing a team.

· The ability to prioritise, multitask, and manage competing demands effectively.

· A proactive, results-driven mindset with strong problem-solving abilities.

· Confidence in handling escalated customer issues and complaints.

· GCSE-level (or equivalent) Maths and English.

Why join us?

· Take the next step in your leadership career in a dynamic, customer-focused environment.

· Play a key role, shape team performance and deliver exceptional service.

· Gain valuable experience in operations management and process improvement.

· Be part of a collaborative and supportive team with clear progression opportunities.

Ready to apply? If you’re ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we’d love to hear from you.

People are the driving force of our business; we want to work with the best to continue to be amazing. We have a range of opportunities within this role and the wider business to help you grow. From our Diversity Squad, Women of Stellantis Network, Employee Forum or becoming an Engagement Champion in your department, there is something for everyone to get involved with and help shape our company.

Want more information? You can view the full job description below or contact our Talent Acquisition team ([email protected]) if you have any questions.

If this sounds like the right move for you, apply today!

Pay: £32,000.00-£36,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company car
Company pension
Employee discount
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Private dental insurance
Private medical insurance
Referral programme
Store discount
Work from home

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

service leader jobs in cheddar, som

Customer Service Team Leader

Pharmaceutical Delivery Driver

Kennel Supervisor

OBP Facilitator

Customer Assistant

Supervisor

Head of Boarding and Residential Life (live-in)

Prison Officer

Service Desk Team Leader (UK Hybrid)

CAD Technician

Area Support Manager

Head of Fitness, Wellbeing & Mindfulness

General Manager

Operations Manager- Neighbourhoods

Customer Service Team Leader

Resident Support Assistant

Deputy Manager

Retail Sales Merchandiser

Team Leader - Telecommunications

Head of Learning & Development

I want to receive the latest job alerts for service leader in cheddar, som

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