Client experience manager Work, Jobs in Chellaston, Dby (with Salaries)

Client Services Manager
PDSA —Derby
- £30,830 - £36,443 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Client Relationship & Operations Manager
Valenor Group —Leicester
- £24,500 - £48,500 a year
- Remote
- English
- Driving
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
4d
Loss Prevention & Compliance Auditor
The Watches of Switzerland Group —Leicester
- Travel
- In-person
- Communication skills
- Employee assistance programme
Personal Assistant to Founder
Valenor Group —Leicester
- £26,000 - £48,500 a year
- Hybrid work
- Microsoft Outlook
- English
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Events Sales & Administration Manager (Wedding & Events Venue)
Donington Park Farmhouse —Castle Donington
- Weekend availability
- CRM software
- Management
- Sales
Quick apply
Administrator (Part-Time Permanent)
P&D Environmental Ltd —Bretby
- £10,000 - £12,000 a year
- Part-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
12d
Operations Manager
Breedon Group plc —Breedon on the Hill
- Full-time
- Hybrid work
- Free parking
Quick apply
3d
Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)
Gratton Construction Limited —Derby
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Sick pay
Quick apply
10d
Studio Operations Director
Inizio Engage XD —Ashby-De-La-Zouch
- Hybrid work
- In-person
- Annual leave
- Life insurance
Project Manager
Ideagen —Ruddington
- Remote
- Azure
- PMP
- ERP systems
R&D Manager
Cooper Parry —Derby
- Full-time
- Microsoft Outlook
- IT
4d
Psychological Wellbeing Practitioner (PWP) Derbyshire/Hybrid
Vita Health Group —Derby
- £31,486 - £38,328 a year
3d
Senior Project Manager - Change & Transformation
Simplify Group —Leicester
- Up to £75,000 a year
- Full-time
- Project management
- AI
- Referral programme
Quick apply
2d
Operations Manager
Aspens —Derby
- £50,000 - £55,000 a year
- Hospitality
- Computer skills
- Leadership
- Annual leave
Administration Manager
Brumjobs —Nottingham
- £40,000 - £45,000 a year
- Management
- Leadership
- Communication skills
4d
Business Development Manager (Creative Agency)
Sims Creative —Loughborough
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- CRM software
- Business development
- Marketing
- Free parking
- Flexitime
Quick apply
11d
Growth Manager – Global Defence
AtkinsRéalis —Melbourne
- Full-time
- Hybrid work
- Business development
- Travel
14d
Trainee Psychological Wellbeing Practitioner - De Montfort University/Derbyshire
Vita Health Group —Derby
- £27,872 a year
- Bachelor's degree
- Travel
- Psychology
3d
Inventory Manager
CEVALogistics —Derby
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
L&D Coordinator
PKF Smith Cooper —Derby
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
12d

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Client Services Manager

PDSA -
Derby

Apply Now

Job details

Part-time
£30,830 - £36,443 a year

Benefits

Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Enhanced paternity leave

Qualifications

Customer service
Microsoft Office
IT

Full job description

Make a difference every day with PDSA

About Us

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.

About you

We’re looking for a Client Services Manager to join our friendly team at PDSA Derby. You’ll be passionate about great customer service and keen to make a positive difference for pets and owners in the local community. You’ll thrive in a busy, purpose-led environment where no two days are the same, championing high standards at reception and helping to make every client’s experience with PDSA welcoming, efficient and professional.

In this role, you’ll lead our reception team and take responsibility for all aspects of client services within the Pet Hospital. You’ll review and improve the customer journey, support clear internal and external communication, and make sure client-facing risk assurance and administrative processes are followed. You’ll also help to build strong relationships with the local community, supporting our mission and helping clients to understand the value of the service we provide.

You’ll have experience of leading people to deliver a high standard of customer service, ideally in an office administration, reception or facilities management environment. You’ll be confident using IT, with good working knowledge of Microsoft Office and databases, and strong attention to detail. Above all, you’ll bring empathy, professionalism and a calm, solutions-focused approach, supporting your team, working collaboratively with clinical colleagues, and helping us to provide a caring, efficient veterinary service to those who need it most.

This is a part-time position working 20 hours per week as part of a job share. The working pattern includes a half day on Wednesday and full days on Thursday and Friday, with some flexibility required at times.

Rewards, support and benefits

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:

Flexible working options to support your work–life balance and individual circumstances.
25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. Pro rata
Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
Life assurance providing four times your annual salary for added peace of mind.
AXA Health Employee Assistance Programme, with 24/7 wellbeing support
Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
Enhanced maternity, paternity and adoption leave to support you and your family.
10% discount on PDSA Pet Insurance plus access to staff veterinary services.

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Apply Now

Refine Your Search

client experience manager jobs in chellaston, dby

Client Services Manager

Client Relationship & Operations Manager

Loss Prevention & Compliance Auditor

Personal Assistant to Founder

Events Sales & Administration Manager (Wedding & Events Venue)

Administrator (Part-Time Permanent)

Operations Manager

Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)

Studio Operations Director

Project Manager

R&D Manager

Psychological Wellbeing Practitioner (PWP) Derbyshire/Hybrid

Senior Project Manager - Change & Transformation

Operations Manager

Administration Manager

Business Development Manager (Creative Agency)

Growth Manager – Global Defence

Trainee Psychological Wellbeing Practitioner - De Montfort University/Derbyshire

Inventory Manager

L&D Coordinator

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